I just wanted to shine the spot light on Miya! Miya went out of her way to make sure me and my…read morefriends were able to make appointments & do our part in helping to save lives by being patient with us and walking each of us through the process of making on line appointments. We are old a little older and are not all that tech savvy. Miya, keep doing what you do and may God bless you as you continue to be a blessing!

My first donation was last year. The experience was what I expected from a busy donation center. I…read morewas a little nervous on getting stuck with a larger needle but it was painless. I would recommend to be hydrated (water) as being this seemed to make the plasma process a little faster. Also, bring a sweater/jacket as it can get cold while donating. All in all it was a good experience.

Excellent people highest technology nicest credits for donations via their online store 30 plus…read moreyears donating platelets 98 gallons

Everyone here is super nice and helpful. I checked in as a walk in and was in the pre room in 45…read moreseconds. After everything was done in the computer I almost immediately sat down and donated plasma. My dad recently had to get plasma and blood transfusions. They saved his life. I will continue to go donate for as long as I can.

Everyone here today was super accommodating. Nicole was my phlebotomist, she did a phenomenal job,…read moreas did the rest of the staff. I felt very well taken care of. Thank you!

Absolutely the worst. Huge failure! Employee more concerned leaving on time rather than people…read moredonating blood. They still had 2 hours before closing.

staff is ok. they are there to do a job is how I see!! I see they still have a few old faces here…read more Whats her face lost some weight but now haves allergies to marijuana oder, tryna accuse me of being under the influence when I didn't smoke for that donation! the audacity! the sacrifices I make just to be disrespected.. lol And all this with the robots automative stuff is getting out of hand. They messed up my phone number so I couldn't do the questions on my phone. The Kiaos is always filthy! One day its cold a fuck in that place, the next its hotter then satans balls! Just too much bs to deal with. Then I remember if u haven't donated in a couple years you automatically a new donor and you'll SUPPOSED to get NEW DONOR PAY! nope guess again. Instead of the 400 you expecting the first couple week you only get 100 your first two times. But wait there's more. I haven't donated since 2003! They gave me 100 my first visit and 55 my second visit! Thats false advertising and stealing! So I get on the app for help? It gives me a number to call. After being on hold for 20 mins cuz the app just haves robots with no agents, they did a report, now I have to wait for a phone call to know more about my issue with them stealing..... lol On top of that I have scammer calling me all damn day lol thanks! now I have to answer my phone today... smh

People are ok but the new bowls they are using is prolonging everyone's donation process !!!! It's…read moregetting frustrating having to be on the donation table nearly two hours each donation!!!! Things where much better before the change in bowl product .they need to go back to the normal product or prepare to loose donors!!!!!

I scheduled a CPR/AED class listed on the American Red Cross site. I drive an hour to the class,…read moreget there and it's cancelled cause the instructor can't get in the building. Wow, how inconsiderate, and unprofessional! Who ever scheduled/listed this class is very unstable. The scheduler should make sure the instructor has access to the building prior to starting the class. Time is money. Poor, poor, customer service but they make sure they take your money prior to class. People showed up on time standing outside waiting, waiting this is ridiculous. Don't list false classes, take ppl money and have them show up and waste their time.

Will get you on initial first time procedure will take their time in their first time application…read morewith questions, and make sure background is filled fully. Staff does a great job answering all your questions and explaining the process as well as your compensation?

The only thing "positive" about this place is the attitude the staff gives you while you sit and…read morewait forever. The wait times are ridiculous, and nobody communicates anything. Staff is too busy laughing and chatting with each other to actually help people. Completely disorganized, unprofessional, and clearly not concerned with anyone's time. Don't waste yours here.

West Little York location. I was there in the morning and seriously I was very scared of the girl…read morewho was using the same gloves with every single person there; so I asked her not to touch me. As soon as I arrived to the spot were they drew blood, the first thing that she said to me was "what is wrong" in an aggressive tone. I replied that saying good morning , she kept asking me more than three times aggressively "what's wrong?" I tried to explain her about costumer service and she said "I don't care." My experience was horrible. The only professional person there is Josh, he is very respectful and kind. He is not like the others horrible workers there. I have decided for my health to never go back to that location.

They don't pay you much. And they treat you like a…read morecriminal. I've never donated before. And... times are tough- so I came to exchange plasma for $100. They denied me for a medication I was on. Meanwhile there's a woman slumped over passed out with a dope baggie next to me. But her plasma??? Seems fine. The whole place smells like weed. The pot heads plasma? Seems fine. Filled with junkies. And sketchy people.

the site does a great job for the donations. My issues are that everyone gets paid for their…read moredonation differently. As an example this week I am getting $100 and one of my friend told me today he is getting $130. Why???? I cannot get a straight answer. This is most disappointing. Howard Richman

Erik the site Facility Manager and Kerry one of the techs did a great job today. Very professional…read moreand knowledgeable. I would recommend Kerry any time, this visit was the best since I have been going there

They're very kind and professional. For those who are uncomfortable with needles, you have nothing…read moreto worry about. It's seamless and it benefits so many.

I absolutely hate needles and the idea of doing this. These ladies at this location are amazing. I…read moream actually set up to keep donating now. Dont be afraid to do this. If i can do it anyone can do it. take care

The center Director is the best. He's very kind and…read morehelpful. He works in all facets of the business. He's a great guy.

I came to donate plasma on a few occasions to this location and what stuck out to me was the lack…read moreof professionalism from the workers and disorganization.