Nice staff, great clean location, and very cool (temperature wise). I usually donate blood at the…read moremobile facilities but today I had a little bit of time. I was the only donor there with a staff of about 4-5 people; who were very friendly. Honestly, I would recommend the mobile bus any day over visiting here. The wait is longer, which I don't understand, because it's pretty empty. You literally have to make extra time to visit here and then they offer you a t-shirt. I was a little disappointed when I could have went down the street at the Walmart visit the Red Bus instead. My waiting time would be shorter and I would also receive 2 free movie tickets. I guess knowing that my donation helps someone else makes it all worthwhile. Another great benefit of donating is the mini check-up you receive. A great way to encourage people to visit the office location over the bus would be to offer a choice of freebies other than green ugly t-shirts. Just another way to appreciate donors and encourage more visitors

I'll never go back there. I was waiting for an hr and half and I made an apt. There was 2…read more employees but only one on the floor. One of them told me they didn't have lunch or breakfast, it is the corporate signed only 2 employees por shift. There was no one before me lol they didn't want me to donate or they didn't want to work that's for sure

I'm actually very surprised by the poor reviews of this place as I consider them to be far more…read moreorganized and helpful. Not to mention, the majority of their workers are Phlebotomists and LPNs, which is a far cry from CSL, which employs new workers all time because of turnover, who all too often butcher arms so often they run out of ice packs. I got not one, BUT THREE, hematomas in a row at CSL. They moved around the needle so much it punctured a vein. My entire arm was blue, and right before my wedding. KED is my go-to place now. The are pleasant and professional, and all the ladies and gentlemen starting lines are so careful. The longest I've waited in the past two weeks for vitals was 15 mins. I am now on my 5th donation.

I was very happy for a little bit but today, I took off my bandage after 3 hours from donating and…read moreblood gushed everywhere. I called the Sanford office and they didn't even offer an apology and blamed me for blood squirting everywhere. I called back because I was upset and asked for a manager and the person answering said she was a manager and I know for a fact that she's not but she tells me "what do you want me to do?"? I finally got a real manager and she had the decency to apologize but I'm done. Never have I been treated this way at these places.

Biomat USA I've been…read moredonating plasma with Grifols for years, hitting up centers all over the country during my travels, and I can confidently say the Biomat USA in Altamonte, Florida, is hands down the best one yet! The phlebotomists here are exceptionally skilled and friendly--they handle everything with precision and a genuine smile, making the stick quick and painless every time. Unlike some other spots where you're herded through like cattle and left waiting forever, this team treats you like a valued human being with a life outside of donating. They respect your time, keep things efficient, and even chat about local spots or whatever's on your mind. The facility is spotless, well-maintained, and equipped with comfy chairs and free Wi-Fi to make the process fly by. If you've donated elsewhere and been disappointed, give this Altamonte location a try--you'll see the difference immediately. Highly recommend for both newbies and veterans like me!

I agree with a lot of the other 1-star reviews here. This location is awful. The staff is VERY…read moreunprofessional and slow. My very first visit there, the phlebotomist whom everyone said was the best one on staff stuck me, and even she didn't do a good job. She missed my vein on my first arm - I asked her not to fish, and she didn't listen. She ended up sticking me on the other arm, and still missed twice before finally getting it. I ended up with bruises on both arms and couldn't come back for 2 weeks. I only went there for my 8 new donor donations, and never went back. HOWEVER, if you're going to donate at a Grifols location, I HIGHLY recommend the location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order)

Went there twice for my platelets appointment. Both times I didn't donate. First time they said…read morethey were behind and could not get me in. Second time, I could wait 40 minutes. They were behind because they took in too many walk ins. They need a better system.

I've been to several OneBlood Centers to donate - and no, it's not just to jack up the Yelp…read morereviews; I do that based on availability and travel pattern. Since I could be going east one day and west the next, and most OneBlood centers are not open every day, I need to do what's most convenient to me. For the last couple of times, though, I've come to this Big Red Bus parked almost permanently outside the AMC theaters at Altamont. Not only did my travel take me this way (likely to continue), but there are several other factors that makes this my go-to. 1) It's easy to get an appointment * (not that it's hard to get one at the regular centers); 2) There's much shopping/walking opportunity at the Altamonte Mall; 3) There's covered parking here, almost guaranteed! 4) I've noticed that their incentive is usually nicer/richer. Let's face it, none of us give blood for 'money', but truth be known, while we didn't START out that way (there are zero incentives in HKG and Canada, where I gave probably 15 gallons over the years - or at least there used to be none), the system here has trained us well. Now I think in the back of my mind: as long as I'm going to be doing a good thing, why not get a Walmart gift card out of it? There was a nice $25 Carrabba gift card in addition to the usual swag around New Year's time, but alas, I missed it because I'd given on 12/30! I'm going to post this in EVERY OneBlood review I write from here on in (since they don't appear to have heard), but PLEASE, invest some programming time to make your iPad questionnaire more intelligent? I mean, c'mon man - why have the donor press two times (the answer and then 'Next') on EVERY screen, making the answering process twice as long? You say, because people might press the wrong answer? Well, you have already looked after that by having the 'BACK' button! Another example: why does a guy like me have to even see the screen with the 'pregnancy' question - you 'know' when handing me that iPad that I'm a guy, cuz I'm in your system! Travel questions, too, can be streamlined for repeated donors (taking into consideration past responses). Why is this important? Well, one of the reasons more people don't give blood is that they don't have time? Wouldn't you have more donors if you can claim "NEW STREAMLINED PROCESS SHORTENS TOTAL DONATION TIME BY 27%"? Everything went smoothly with my donation otherwise. This bus, though, is freezing cold at the back. When I mentioned it, she said, "You'll get used to it" - what a 'nice' customer-friendly response! The front part though, was a little on the warm side. One more little thing you can do for all donors - you have FOUR colors of elastic bandages there, and you're not busy: why not ask every one what color they'd prefer? It costs you NOTHING, and it goes some distance to let (some) donors know that they are appreciated, as well as give them a sense of control. Yeah I know - I'm a pain, but that doesn't mean my suggestions aren't valid. * Note that you can't get an appointment 'day of" for a blood mobile donation site.

First time blood donor here! Booked an appointment online. Easy to book, walked in, no wait! They…read moretook vitals and had me complete a questionnaire, then prepped me for my donation. Comfort sofa chairs, exceptional techs drew my blood easily (I'm a hard stick), and I was in and out in 15 minutes. Earned four free movie tickets and a cool Blood Donor sweatshirt! I recommend this Blood Bus from One Blood

First time going to their Altamonte location. I had to swap my 1pm appointment to 940am, so it was…read morea bit busy when I git there. Made myself comfy and just waited till they were ready for me. One of the techs was getting trained on the platelets technique, but even with that small bump, everyone was very professional, and I was acknowledged when I arrived and ready for my blood donation within an hour or so after my allotted time. Being two techs on site, they were smoothly getting folks prepped, set up on the machines, and out the door. I'm glad to know this location is available close to home. Will return for the next donation in a few months.

I had a great experience here donating blood. They do prefer appointments here and it can get busy…read more I recommend making an appointment before coming. They have drinks and snacks available after donating. The employees here are helpful and kind.

Time to do some good and a pint of life giving blood does this. Went in earlier than my appointment…read morebecause I misjudged traffic but was attended soon after they finished prepping the person who was ahead of me. Vitals were done, I was soon on the slouchy chair to give up some of my whole blood. There were two employees manning the place that Sunday and three donating in the platelets drive area, which means they were there for at least two hours. My vein was pierced, the life juice went into the prepped baggy, and I received a lovely shirt, and there was even a cute water bottle this month! Great place to help others who might need that pint of blood.

As the court-appointed guardian of a resident, I became increasingly concerned about the quality of…read morecare and communication at this facility. During visits, I observed issues involving room cleanliness, organization of personal belongings, and what appeared to be a lack of attention to changes in my family member's condition. I also observed significant skin irritation and scratching that ultimately resulted in emergency medical evaluation after concerns were raised with her physician. Following hospitalization, additional medical conditions were identified that required treatment and infection-control precautions. As a result of the concerns I observed regarding care, sanitation, communication, and medical oversight, reports were submitted to state regulators and Adult Protective Services for review. Every family's experience may differ, but my recommendation is that loved ones visit frequently, document concerns, ask detailed questions regarding skin conditions, infections, changes in behavior, and ensure they are actively involved in care planning. I hope the facility takes all concerns seriously and continues working to improve the quality of care provided to vulnerable residents.

I would give this place a -20 if I could! I wouldn't send my worst enemy to this place! My mother…read morebroke her hip and went there for rehab. She has dementia and she lives at a facility. When I went to see her shortly after she got there, she was sitting in a wheelchair in the hallway with her head down, pretty drugged up and when she saw me, she cried and said "I'm so glad you're here" because she had to go to the bathroom. I couldn't get anybody to help me get her to the bathroom several times that I went there. At one point they said well she can just go in her diaper! My mother has never been incontinent a day in her life. Although she got used to peeing in her "diaper" when she was there! They would leave her sit and not check on her. Also, because of her dementia, she doesn't feed herself very well. I would go in hours after lunch was served and her food would be sitting there not touched. No one would come in and feed her. There were probably two workers that seemed to care about the patients. One had already given his notice to this hell hole! It was one of the top ones on the list of facilities to choose from. I have no idea how that happened! It is a horrible horrible place. If you care about your loved one, do not let them go there!