I'm actually very surprised by the poor reviews of this place as I consider them to be far more…read moreorganized and helpful. Not to mention, the majority of their workers are Phlebotomists and LPNs, which is a far cry from CSL, which employs new workers all time because of turnover, who all too often butcher arms so often they run out of ice packs. I got not one, BUT THREE, hematomas in a row at CSL. They moved around the needle so much it punctured a vein. My entire arm was blue, and right before my wedding. KED is my go-to place now. The are pleasant and professional, and all the ladies and gentlemen starting lines are so careful. The longest I've waited in the past two weeks for vitals was 15 mins. I am now on my 5th donation.

I was very happy for a little bit but today, I took off my bandage after 3 hours from donating and…read moreblood gushed everywhere. I called the Sanford office and they didn't even offer an apology and blamed me for blood squirting everywhere. I called back because I was upset and asked for a manager and the person answering said she was a manager and I know for a fact that she's not but she tells me "what do you want me to do?"? I finally got a real manager and she had the decency to apologize but I'm done. Never have I been treated this way at these places.

The only solution they want to provide is pain meds. We have been disputing a denied claim with…read moreinsurance for an MRI, was told to go back to the DR to complete the 6 week treatment - which is 4 prescriptions, one being ibuprofen. They said returning would allow the dr to send in a new request showing the pain has not improved despite the medication. He went, paid another co pay, a week later I call after blood work, and was told by Teegan, 'Oh im sorry, she is still working on that to the insurance"! But they have billed insurance thousands, and we have paid the co pay each visit. Why is she allowed to drag her feet when it comes to OUR health!

100% Do NOT Recommend!! Please see photos! I was robbed of…read moremy joy of finding a new pcp and money!

Donating plasma at CSL Plasma in Longwood is a pretty straightforward experience. The staff here is…read moregenerally decent--professional and polite, though like with most plasma centers, things can move at their own pace. Be prepared to spend about 1.5 to 2 hours total. Sometimes the check-in process actually takes longer than the donation itself, so a little patience is definitely required. Once you're back in the chair, the actual plasma draw usually goes smoothly. Overall, if you're looking to donate plasma and don't mind carving out a chunk of time from your day, this location gets the job done. Just plan ahead, bring something to read or watch on your phone, a jacket to keep you warm and know that the staff will take care of you. Remember to be patient with them.

My name is LD Bryant and I have been a plasma donor for six years. I was introduced to giving…read moreplasma by my nephew. At first, I thought it was just another way to make extra money however when I did my research on how my plasma saves lives it gave me a since of pride and joy that I am helping so many people. I now go there to help other people who needs my plasma to live a better life. The staff at the Longwood branch is awesome. The customer service is amazing, and Cassy and Cat are two of the most amazing ladies that I ever met in my entire life. These two ladies really and truly care about the donors. The complete staff is excellent, and I highly recommend anyone who want to make difference in the lives of other people to visit CSL PLASMA Longwood FL. Thank you CSL PLASMA LONGWOOD L D Bryant

Went there twice for my platelets appointment. Both times I didn't donate. First time they said…read morethey were behind and could not get me in. Second time, I could wait 40 minutes. They were behind because they took in too many walk ins. They need a better system.

Very satisfied with my grandfathers short stay for care at this facility, he wasn't looking forward…read moreto going anywhere but home but he ended up having a great experience. A good friends grandmother also resides here for long term care and they too are very happy!

As the court-appointed guardian of a resident, I became increasingly concerned about the quality of…read morecare and communication at this facility. During visits, I observed issues involving room cleanliness, organization of personal belongings, and what appeared to be a lack of attention to changes in my family member's condition. I also observed significant skin irritation and scratching that ultimately resulted in emergency medical evaluation after concerns were raised with her physician. Following hospitalization, additional medical conditions were identified that required treatment and infection-control precautions. As a result of the concerns I observed regarding care, sanitation, communication, and medical oversight, reports were submitted to state regulators and Adult Protective Services for review. Every family's experience may differ, but my recommendation is that loved ones visit frequently, document concerns, ask detailed questions regarding skin conditions, infections, changes in behavior, and ensure they are actively involved in care planning. I hope the facility takes all concerns seriously and continues working to improve the quality of care provided to vulnerable residents.

Staff is friendly. Never waited long. Doctor listens and is very friendly. I have had trouble in…read morepast with doctors, I never felt comfortable. I feel very comfortable here.

Horrible service and facility. Charged to "save" appointment. Then had to reimburse after I atte…read moreappointment. This year I set appointment and at appointment was informed doctor Ahmar was away and would be seen by PC Lydia. Charged for physical and when infomed by Cigna they reimburse because it was a physical appointment not a well visit. Most recently I went back for blood work results and I explained what happened in the past and they denied and still charged a copay for just giving results of blood work. Left 4 messages via their texting and never received a response. Was informed that location has been split and patients have been divided between two doctors now. Never have patients been informed! Practice is unprofessional.