The staff has gone over and above what we expected for our Gia. She is 16 and has been living on…read moreborrowed time for at least a year now. I feel like it's due in large part to the staff's ability to think outside the box. They've had her on a Chinese herbal medication for several months, and the one time I ran out, I could see a significant difference. Of course, even with an excellent staff the real rock star is Ro! She takes such good care of all our fur babies, and treats them like her own! Do yourself a favor and take your pets to Hammond Hill Animal Hospital!

We moved to North Augusta from another state in 2022 and were looking for recommendations for our…read morepets and a lot of people recommended this place. If you ever need to take your pet to see a vet and you take them to Hammond Hills, you'll see why. Everyone there is friendly and amazing. Feels more like visiting family or friends.

Where to even begin. We moved back to SC a year ago for work and to be closer to family and brought…read moreour 3 cats with us. Before we found a permanent living situation we were in Airbnbs and our older cat was having some serious health issues and we really thought she wasn't going to make it through the holidays last year. We went to another vet in town that at that time was closer for us and I was just constantly disappointed in the care she got and how they treated me (who was also dealing with a 7 month old baby at the time). Fast forward to our new house closer to north Augusta and a nearby stray cat colony with kittens that started appearing out of nowhere. The old vet got increasingly worse so I desperately searched for a new vet closer to us and found BFAC. They seem fairly new and I went in expecting disappointment again but Dr Santos was a godsend. We'd been battling parasites in the foster kittens that somehow transmitted to my other cats and I was in a stressful season trying to keep my toddler and cats all healthy. Dr Santos listened to my concerns, was so kind and respectful, and ultimately helped resolve our issues within a week (where the other vet had been dragging things out for weekS). I also had Dr Santos reassess our oldest cat and she explained why she wanted to do certain blood panels and try a specific treatment plan. No others vets had done that for me despite me asking for explanations. Our cats health issues aren't totally gone but they have dramatically improved and I'm very thankful for that. The receptionist ladies (Lauren and Michelle, I think are their names) are both awesome. They are so kind and love to see each and every animal (and even my toddler) who walks in that door. They have called to follow up on things and are quick at getting back to me when I have questions. The techs have all been great as well. Most recently we've seen the new doctor, Dr Mele, and she is great too! The clinic is super convenient for me and has a nice waiting room. Their prices are pretty average compared to other vets in the area (I have called a lot asking for prices so I've done my research). I like that they are willing to prescribe things for ordering on Chewy as I use Chewy a lot but they sell many things in clinic and can order things for you too. Overall I am very satisfied with BFAC and will continue to recommend them to anyone needing veterinary care in the CSRA.

Dr. Santos and her team went above and beyond in every way from our first visit to our last. Our…read moredog, Manning - who was 13 - was very sick with cancer and Dr. Santos ensured he did not go a day (even on the weekend) without her checking in on him, helping make him comfortable, and showing us nothing short of compassion, grace, and heart. We trust Dr. Santos and her team with all the fur-members of our family and we are forever grateful for the kindness, patience, and care they gave us.

Front desk staff/appointment scheduling unprofessional. Blamed us, the customer, for their changed…read moreappointment based on an unreceived message and an out-of-service number sent to the same, continually working number, and still changed the appointment time without confirmation the change was known by the customer. Had to leave and return at the newly scheduled time an hour later. Almost did not come back because of it, and that they did not even try to fit us in at our previously scheduled time. But, we gave it another chance since our pet was due for the shots. At least the Veterinarian, Dr. Henley was knowledgeable, and he took time checking on and discussing our pet. He is the only reason we're even considering one more chance at going back.

...Very unprofessional staff. Scheduled an appointment 3 months out due to availability and prior…read moreto arrival, I was informed, because they didn't do their due diligence in collecting what now appears to be pertinent information, they canceled my appointment. Now, I have to find and schedule with someone else, which may be another 3 months. As a physician myself, I wouldn't recommend solely on lack customer service and professionalism. This is not the way to run an office/professional business. Which makes one question their ability.

I took my dog here in 2019 and I was so impressed by the lady who came out to get him and spoke to…read moreme about his care that I put this place on a pedestal. We also took my daughter's dog here when he had Parvo and they gave him excellent care in 2020 and he came home. When the Aiken vet that my husband's family has used for 20+ years, proved it was not a worthy vet, I decided that All God's Creatures would be the place that we would go, no matter how far I had to drive. He had dental surgery scheduled yesterday morning and I called them on Friday to ask if they would be reaching out to let us know of any changes in operating hours on Monday because of the weather. I was assured that they would let me know. Drove 45 minutes and I arrived for surgery at 7:40 AM and nobody was there. I called the only phone number that they have with no answer, knocked on the door and I sat there until 815. There was no way I was going to drive home immediately so I went looking on Facebook to see if there was somebody, anybody that I could reach out to to find out what was going on. I don't follow them on Facebook. And right there was a post saying that they were not going to open until 10:00 AM due to the weather and they would reach out to reschedule via their Facebook page and email. I checked my email and there was nothing. Nohing in junk mail, no phone calls, voicemails, texts. Nothing. Drove another 45 minutes to take my dog home and get myself to work. I'm at work for 30 minutes and I get a phone call asking me to bring him in "now" at which time I explained to her what happened and it was completely blown over. I left work and I went home and got my dog, drove to Augusta again and I took him in. While there I explained to someone else what happened and it again was completely disregarded. "They were supposed to email the cancellations". BUT YOU DIDN'T! And WHY would an email be a sufficient means in which to cancel a surgery??? Not only do I not get notifications for my emails, I don't look at them daily. So even if I had gotten one I wouldn't have known. She tells me they're gonna start the surgery in about 30 minutes and I should get a phone call around 2 PM. Updating me about how it went. I didn't receive any phone call anywhere around 2 o'clock so sometime around 3:30 I started calling to see what was going on. ALL DAY FROM THE MOMENT I TRIED TO DROP HIM OFF I MADE 22 calls and not one was answered. No compensation, no sincere apology, NOTHING. Well, I have a big mouth and I will run it about this interaction until the end of my days when anything involving veterinary care comes up with anyone I'm talking to. For seven years, I've told people about the amazing visits that we've had there and that's over. The staff that you had is clearly not the staff that you have now. My husband also said when he picked him up that the girl at the front was not friendly at all. Also, at our pre-surgical appointment the tech that came into the room was grossly picking food out of her back molars with her fingers after she walked into the room. Gross. And maybe don't do that. On a positive note, it was cheaper than the quote we got at the overrated Aiken Vet and my dog is alive and doing well today.

Rude staff at front desk. Will lie to you about pricing to make it seem like you're getting a…read morediscount. I do not recommend this place.

I am so super happy, impressed and blown away by my Pibble's first experience at A Pets Life. I…read morelearned of this place and Michelle (owner) through a mutual friend. I have a 4 day work conference in October and needed to do a dry run with my 11 month old pittie. After ***passing*** his 30 minute temperament test (a requirement before they will board your baby), I left him for that weekend while I was home, our first time apart. I was neurotic, he was having a blast. The team sent me videos of him playing the next morning and my heart was warm again. A huge weight lifted off my shoulders. Most importantly, I trust these people. You can't put a price on that. All the staff there are exceptional and care about every one of their pups. Their facility is well laid out, organized and clean. The play yard is also conducive to safety and playtime for my pup. I'll be doing a day care package so he gets socialized. They do it all. Super place and I'm glad I found it.

I'm relatively new to town and had to go away for a few nights for the first time without my…read moregregarious 70 lb. Bernedoodle. Did my homework on boarders and this one came highly recommended. They require a temperament test (which is good!), and my dog passed with flying colors. When I picked him up, he was happy, tired, and -- best of all -- didn't stink... which isn't always the case after being around a bunch of dogs for a few nights! Very, very reasonable prices. This place will be my go-to, and I'll probably get my dog groomed here next time he needs a cut too!

This is a wonderful, caring and very knowledgeable Dr. I wish I would have known he was here years…read moreago. When you walk in there is definitely an entirely different atmosphere. If 20 stars were available I would give this practice 20.

I recently had to take my puppy to the emergency vet due to a severe/possibly fatal reaction to…read moreivermectin. After this very scary and expensive ordeal i knew i had to find the right primary care vet for hazel. I was referred to Dr. Smith and was very impressed! I called to make an appointment around 9:30 in the morning and was told to come in the same day at 11:00. Not only did they get me in quickly, but Dr. Smith sat w/ me for almost an hour answering ALL of my questions and discussed safer treatment options for Hazel's mange. And instead of trying to squeeze as much money out of me as possible, and running all sorts of crazy, unnecessary tests (like many vets I've been to) he sent on my way w/ a very reasonable bill and peace of mind knowing he has hazel's best interest at heart. You can tell Dr. Smith and his staff love what they do and are very knowledgeable, caring individuals. They really know their stuff! FIVE STARS! Morgan Brecht

A friendly and clean environment for your pet needs. The staff is refreshingly friendly and…read moreknowledgable. They spend the first few minutes of your visit listening to your concerns regarding your pet and their health needs. They take you to the back room and after a quick evaluation, you'll be given a ballpark idea of what they will do and the cost. You'll also be given an estimate for any potential expenses such as X-rays. You would be called for authorization should the X-rays or any other expenses arise. No surprises. Constant communication is their specialty. It's what I expect but have rarely ever seen at a Vets office. I'm so glad I found this place. The office is clean and the staff very friendly. Prices are amazingly reasonable.

Dr. Hawkins and his office far exceeds any expectation that any pet owner could ever have! There…read morewas not a single time the care, compassion and overall treatment given to our BichonPoo and family was less than perfect! They love your pet, and your family. CanNOT SAY ENOUGH amazing things of this vet & family

We were referred here and ir surprised me since I thought they were only an ER for Pets and didn't…read morerealize they have specialties here, like internal medicine, Cardiology, Surgery, Oncology. It's typically nice and clean and staff are nice and professional. You have to sign agreement to pay when arriving but thats understandable since veterinarian care is expensive without insurance. My cat passed away here and they gave us time to say our goodbye to him. They had packages to cremate and for memorization if you wanted them. Financing is available too though I can't say much on that topic since I didn't utilize it. Hope you won't have to bring your pet here, but the vets here are compassionate and I can tell they care about animals.

Rude staff. Undependable hours…read moreExtravagant pricing even considering for emergencies. Employees change frequently.

We've taken our pets to Dr. Moreland since moving here, and our fury kids like him alot too!read more

I am a local pet sitter and a large majority of my clients use Dr. Morelandand seem to really like…read morehim. I hear more about this vet than any of the others in North Augusta. I call him the vet Kingpin in North Augusta!

It would take way too long to write how much I love this place. I know everyone here, they all know…read moremy pets and me by name, and I feel like I'm a part of their family. I have made friends here, found my pet sitter here, they have gone above and beyond to make sure my dog is cared for when she comes in, and they have even helped me make flexible payments when I was struggling to pay from another country. Dr. Landes is another important part of the team, and she and her staff do chiropractic adjustments and red light laser therapy on my dog for her arthritis. I so appreciate her intelligence and resourceful ways in tackling all available healing methods. Dr. Garner is especially brilliant, invaluable, and a core part of the foundation of this business. Anytime I bring my dog in, he comes out and sits down with me and explains everything to me for quite some time so that I can make an informed decision based on my financial ability and the fact that I love my dog and want to keep her as happy as possible for as long as possible. I am so grateful for him and for the whole team. This is my forever primary vet for as long as I live in the CSRA.

My elderly dog took a turn & i was frantically calling around, they were open later than others. I…read morewas crying hysterically & they were able to understand me & help me. I showed up sobbing with my Sheridan in my arms, they walked me back to a calm room, i was holding her sobbing on the ottoman, i e never had to put a loved one down. For as awful as it was they were more than supportive, They explained what was gonna happen, they let me sit as long as i needed , then after a long while i panicked & cried out for the Dr to come back , that maybe she was still alive & she got down on her knees put the stethoscope in my ears & let me listen for what felt like 10 min... when i finally agreed to let her go, they were very helpful. Fast forward to receiving her private remains, she came home in a pretty black urn...