From the moment the Noble Granite team arrived at my house, I could tell I was dealing with true…read moreprofessionals. They didn't just measure and install, they educated. They walked me through every step of the process, explaining what could be improved and why certain details would make a difference in the final result. Their attention to detail, patience, and honesty are rare these days. You can tell they take pride in their craft. The final result was absolutely beautiful, but what impressed me most was their care and professionalism throughout the entire process. If you want a company that treats your home project with the same dedication as if it were their own, Noble Granite is the one to call.

This is the second time I've used them. The first was a bathroom granite and sink install, which I…read morewas very happy with. This time it was a small marble top for a makeup vanity and three backsplash pieces. They don't give much credence when you're buying a remnant for $400 that you're picking up and installing yourself rather than a 10k kitchen install, I get it but still, the side backsplash pieces weren't cut to the right size. They failed to subtract the 1 1/4 inch from each one to allow for the back piece. Also, my tile guy who recut it said that it looked like it was cut with a grinder and there were small chips in the cut that would go against the wall. My tile guy cut the pieces to fit with a wet saw and they are beautifully done now. Don't expect much if you're just picking up a small remnant. There is no oversight and not much care taken when you are low on the totem pole with a $400 piece. But their loss, since I do need a 10k kitchen install and a larger bathroom slab. I'll be going somewhere else.

My name is Michelle and I am posting a review for the company closet kitchens & more located at…read more10930 US1 N. suite B Ponte Vedra, FL 32081. My significant other and I came to the storeroom to get information regarding an estimate and information about kitchen remodeling we were ready to proceed picked out cabinet color and countertop. The initial experience was ok we were greeted by staff in a friendly manner and was quickly informed by Paige who said she has been in the organization for 3 years Paige shared that a $250.00 measurement and design fee would be needed before proceeding/ Andrew the staff member would have to come and get the measurements for the kitchen we paid the $250.00 fee and were very excited for the new experience of soon getting a new kitchen remodel . The staff member Andrew came to our home took the measurements off what we thought was the kitchen and appliances and drew a diagram Andrew was at our home for about 40 or so minutes. A few days later Paige texted me noting that we "the customer" need to provide details about measurements "12 items or so" such as our refrigerator, range dishwasher microwave, sink, ect....I explained to Paige that Andrew the staff was suppose to get all the measurements for $250.00. Page mentioned over the phone that she just likes to verify the information because often times the measurements are not correct from staff and she wanted to get the measurements from me the customer. I mention that were paying $250.00 for the measurements/design so we expect that the staff Andrews measurements are correct. I mentioned to Paige that I want a copy of the total measurements which was never provided. This was a sign that something was not right after we paid $250.00 and measurements of our appliances had to be verify by myself which was very time-consuming. The next step in the process was to come-into the store and discuss the design we came in to the Ponte Vedra location Wednesday, April 12, 2023 to discuss the design we thought everything was going ok we got a basic estimate which was around 10, 000 until additional fees began to add up the price total ended up to be almost 18,000--19,000. My husband and I wanted to proceed however, we were told by Paige that all money needs be paid up front for materials which total 18,000----19, 000 we shared our reluctance and asked if some money could be paid and the remainder paid after the job is completed "we were told no and that Paige would reach out to her supervisor." We told Paige that we needed one day to think about the direction/ payment and I would call her in the morning. The next day I reached out to Paige to let her know we were not comfortable paying all money up front Paige said there was nothing she could do she already let her supervisor know and the supervisor would call me back. No phone call received so I came back up the closet, kitchen, & more location to speak to the supervisor. I spoke to Robert Musella "they mentioned he is the supervisor" Robert mentioned he was sorry for not getting back sooner and that he apologizes for the mis-information because Paige is new only in the organization for 3 months. Paige was fairly new only working in the organization for a few months and she was not knowledgeable on the process/ miscommunication Robert mentioned that we do not have to put up all the money up. I mentioned to Robert my appreciation however, at this point we were not comfortable with proceeding because we no longer had trust in the companies ability to provide quality service and the only thing I wanted was what we paid for 250.00 for measurement and design fee he refused and later agreed to just refund the $250.00 back. . I mentioned to Robert that I did not have the credit card with me and would it be ok to come back the following day to have the $250.00 put back on my husband's credit card. Robert agreed I sent a message to Paige letting her know we would be getting the money back. My husband came in and I also came back to the store to receive a credit for the $250.00 paid. We were told by staff that they were not able to assist, and they were not going to reach out to the supervisor to inform the supervisor of the request or to schedule a better time to come in the get the money back. 4/24/23 12PM: Staff Andrew gave me a phone number for Robert which was not the correct number listed on a business card. I went back into the store and Andrew corrected the number said it was to reach Robert when I call the number it was to the same staff members I was speaking with at the desk where Andrew was already at the desk....Andrew mentioned that there is nothing he can do see attached

thank you For being patient with us and taking your time and helping us with the entire process. We…read morehad no idea where to start or what to do and we thank you from the bottom of our heart was helping us turn our home and to our dream home thank you so much Robert and Dina

Ryan helped us pick everything out. He was super patient with all my questions and made sure I got…read morethe look I was going for in my kitchen. The men that did the work were so professional and have great craftsmanship. The kitchen is beautiful!!

The worst possible experience. The sales person Nikki was told that I would not be in town to pick…read moreout the slab but that I wanted a white vanity with a white vanity top. She sent a picture to verify what it looked like. When delivered the top was yellow greenish and certainly not matching the cabinet that they made. She refused to replace it or the shower bench or offer compensation in any way. She was extremely rude and aggressive. She said if I did not pay in full they would put a lien on my property. Avoid her and this company at all costs. I sent multiple pictures that clearly indicated what it looked like to no avail. Even the drawer to the cabinet was a piece from another project as it had hinge holes drilled out. She refused to replace the door as well. Just a terrible experience from someone who just doesn't care.

Great family owned business, & real experts in their field. Tommy is always friendly and very…read morehelpful!

Best customer service and selection in Jacksonville! Very knowledgeable and honest staffread more

We recently had the closet in our master bedroom redone by The Closet Store and I could not be more…read morepleased. Abby designed it exactly how I pictured it and Dan, our installer, did a great job. Previously this company designed and installed our pantry and replaced those horrible wire shelving in our master bathroom linen closet. I highly recommend this company and would definitely use them again.

I have used this family business several times and am happy with the service and products every…read moretime. Good luck always!

As a Restoration Company, we have used Stone World for multiple jobs including new countertops and…read morefor repairs. The staff has always been helpful and their selection is always great, with some very beautiful materials to choose from. Most recently, Stone World installed a Quartz countertop for a bathroom remodel. Our client was very impressed with the cleanliness and professionalism of the installer. The countertop was beautiful and added the perfect finishing touch to this amazing project. I would recommend Stone World to anyone in search of Granite, Quartz, or Solid Surface Countertops.

The product from stone world is EXCELLENT -definitely five star quality. However, the service…read moredeserves only one star. I've been working with Katie, and communication has been a constant frustration. Calls, emails, and text go unanswered for days. Appointment for the final install has been scheduled without my knowledge, and I only found out it because the contractor was informed instead of me. When I am ready to do more business, I will return for the product, but I will not work with the same representative again. If she is the only option, I'll take my business elsewhere.

From the office to the crew, super respectful, kind , prompt and hard working family business…read more.. thank you !

UPDATE: Yesterday was part one of the install and the team sent out was fantastic! They arrived…read moreright on time and within a couple hours had the new counters in the kitchen. We added a new bank of cabinetry in the breakfast nook- that slab will be ready soon and they will be back out. My house has some odd angles- and the kitchen especially- I am so happy with the attention to detail with the install and how gorgeous the quartz countertop is! Excellent pricing too. And they were accommodating to us having to reschedule the install because of a damaged cabinet. Great communication, customer service, product and craftsmanship!!! This company came HIGHLY recommended by both my flooring guy and someone I know in the cabinet business. John and I went in to browse their inventory and get a quote. Now- I will say, we went to a different company that had a much bigger selection- but the prices were easily doubled. I am waiting to get one more quote before deciding- but the price point here really has me wanting to go with them! The young lady who took us around explained the different tiers in pricing and the difference in materials. I wanted quartz- but was open to looking at granite. John and I found a middle ground- seeing how what he liked was not what I wanted and some of my taste was not what he wanted. We narrowed it down to one and I anticipate going back in to look one more time before choosing and accepting the quote. Word of mouth is simply the best way for businesses and I fully trust the 2 who advised me to go see Diego here!

Grandmothers stained glass lamp was damaged in shipping and they repaired. They matched glass from…read more50 years ago

I brought a really unique bar lamp into House of Lamps & Shades, and Mark made something really…read moremeaningful happen for our family. It belonged to my late father-in-law and means so much to my husband. It hadn't been used in decades, and I truly didn't know if it could be restored. I was hoping to surprise my husband while he was out of town, so I knew I had a small window to make it happen. Mark understood how important it was and went out of his way to help make that possible. What really stood out was the level of detail--he didn't just repair the lamp, he took the time to clean the light piece and added felt to the bottom so it wouldn't scratch our surfaces. Those thoughtful touches made such a difference. Seeing the lamp working again honestly felt like bringing a piece of family history back to life. When my husband saw it, he was completely overwhelmed--it meant more to him than I can put into words. I'm so grateful for the care and effort that went into it, and I can't recommend House of Lamps & Shades enough.