Derrick was amazing! From the moment we stepped into the show room till our install was flawless…read more The price was good for the quality of work that was provided. This place is not here to make money off of you and they don't try to sell you something you don't want. Derrick ensured we were happy with the product we were choosing and even gave us lower priced alternatives as well. Overall him and his install team did a great job!!We will be contacting him for our next floor project as well.

Tyler and the staff did our carpeting and did a wonderful job. They always call back if you have a…read morequestion; so important! All the sales people and their installers work together as one team. My wife is not easy to please and she was very happy.

I normally don't leave reviews, but my experience with Garage Experts - Jacksonville was so…read moredisappointing that I feel compelled to share it in hopes of saving someone else from the same frustration. After a thorough consultation, I hired them to coat my garage floor and stairs--an investment of over $6,000. I scheduled the installation the day after I received the keys on my new custom home, expecting a smooth, two-day process. What I got instead was a stressful, damaging experience. On the first day, I received a photo from my neighborhood's Architectural Review Board asking if I had painted my garage doors. What they saw wasn't paint--it was a thick layer of dust that had spread inside and outside my home. My dark brown/black garage doors were light cream. My builder confirmed the dust was also throughout the inside and outside. When I contacted Garage Experts, I was told everything would be cleaned the following day. On day two, while pressure washing, the team chipped the paint on the garage doors. My builder agreed to repaint the chip. However, Garage Experts left assuming my builder would also handle all cleaning, which he never agreed to. The dust left at the top of the garage doors damaged the paint. When I returned, I found dust everywhere--on light fixtures, fans, counters, baseboards, garage doors, and even inside my brand-new water heater. There were black smudges and floor coating on walls and trim. The home had never been lived in and had just been professionally cleaned. The damage and mess were overwhelming. I contacted Garage Experts and spoke with the owner. He admitted the equipment used was faulty which caused the problem but couldn't explain why the job wasn't stopped. He offered to send cleaners, but by then my furniture and boxes had arrived, and I couldn't allow them access. Thankfully, my incredible builder stepped in, repainted the garage doors, walls, and trim, and helped me recover some of the home's appearance. My husband and I cleaned the rest--an exhausting process that took multiple days and hours. Despite everything, the owner simply called this a "learning experience" and still sent me the full bill. When I questioned if he felt the job was worth over $6,000, he offered a $200 discount and responded, "Sorry you feel that way." I paid the bill, but I was left frustrated and disappointed. Bottom line: I trusted Garage Experts with part of my dream home and was left cleaning up a huge mess--physically and emotionally. If you value quality, professionalism, and accountability, I strongly urge you to look elsewhere.

Jeff, Alan and the men at Garage Experts of Jax did an amazing job on my garage floor. I have…read morenever been so impressed with how meticulous and detailed their work was. If your looking for great work and increasing the value of your home, get this done today. They completely transformed my garage in one day!!!

Terrible customer service! We had LVP installed, it is cracking in places and bending to the point…read moreof creasing. To add to the disaster of this install, the contractor they set us up with is now out of business. We've been trying to place a warranty claim through Floor Trader (Adam- sales associate) with multiple attempts to get a resolution. Now it seems he's ghosted us. They need to do better. I'd steer clear and use another flooring company. Just save yourself the hassle on this one. Over $3,000 wasted here, it's infuriating. In addition, to have this fixed, I will need to move ALL furniture yet again and endure the removal and reinstall process all over again. It's unacceptable for them to do business this way and I see after coming to submit my review that we're not the only ones this has happened to.

Just had Floor Trader and JMH Flooring tear out old tile in our kitchen, bathroom, and breakfast…read morenook and also tore out carpet in our three bedrooms. They installed new tile and luxury vinyl throughout the hours and i can not be happier. The new floors look amazing. The price was very fair. Very professional. I would definitely use them again for any flooring or tiling needs. Highly recommended.

Quality Flooring installed new wood flooring in our guest room during a renovation in June 2025…read more. Some of the boards started peeling this June. I contacted John Milea,the service manager, and requested that the flooring be replaced. I sent him pictures of the damaged areas, and he did a site visit. I was advised that they would repair a few boards but replacement would cost a minimum of $2400 depending on flooring selected. He also sent an email stating the following: "We believe the installation was done correctly and that all in all you don't like the material selection that was made a year ago." I responded that what I didn't like was peeling wood and adhesive showing between boards. He also said that the current peeling was probably caused by moisture from a leak. Five boards were replaced on July 17th by a Quality Flooring Installer, and he said there was no underlying moisture. Obviously, the flooring is defective. I will definitely look elsewhere for any other floor replacement.

excellent company! we had hardwoods added in bedrooms and the team did a phenomenal job! Will use…read moreagain in any and all future homes! excellent all around

So happy we went with Gator Carpet and Tile. Cats did a number on our carpet so it was time for new…read morefloors and my husband and I were worried about the process. Shane walked us through everything and answered every question we had. They made sure we would be happy with our final choice and finished everything on time. I felt like I was more than just a number. I'll be recommending them to everyone!

I couldn't be happier with my experience with Gator Carpet & Tile and especially with Shane. From…read morethe beginning, Shane was professional, responsive, and genuinely cared about making sure everything was done right. He took the time to answer my questions, explain my options, and make sure I was completely satisfied with the finished product and especially with the value. The quality of the work was excellent, the attention to detail really stood out, and the entire process was much easier than I expected. It's refreshing to work with someone who takes pride in what they do and treats their customers with respect. I would highly recommend Gator Carpet and Tile and Shane to anyone looking for quality work, honest service, and someone they can trust. I'll definitely be calling them again for any future flooring needs!

The absolute worst customer service ever!!! I ordered a $12,000 fireplace in May and it wasn't…read moreusable until February!! They were hard to work after the sale but the installer was very professional when he finally finished it.

Isaiah was very thorough by explaining how to use the fireplace electronics, troubleshooting…read moresuggestions and maintenance. He was courteous and respectful.

Helpful, knowledgeable, patient, detailed, thorough, and reliable. Beautiful floor, well installed…read moreby A knowledgeable craftsman. Rob was reliable and reasonable. .

What "Exceptional Installers" we had the Blessing of working on our flooring job!…read moreRobert and his team we're not only our "Christmas Miracle" (We were left hanging before Christmas by Home Depot-providing us with an end of December install date for Vinyl Plank Flooring purchased a month prior). :0( Robert was the life line on the other end of the phone, when I went in search of anyone who could help us in a pinch. Robert was at our home within an hour to look at what was needed and to measure for a quote. Wow! Not only was his number less than HD, but he & his AWESOME crew of guys: Bryan, Vladimir, Thomas, Nick & Eddy-All hardworking, quality craftsmen, that not only installed beautifully our entire home (except for the entrance, kitchen & 1 bathroom), but we're clean, tidy professionals!! Robert said they could start the following Monday and finish up by Tuesday and did exactly that! Arriving and wrapping up in a timely manner. I shared with Robert that I LOVE our floors soooo much, I feel like the lady on the LL flooring commercial who lays on the floor exclaiming how much she loves her floors! I can, my whole family can relate...these guys installed a great product, but the quality shows in the details of the stairs & risers and every inch of quarter round laid throughout our house!! I will forever share with family and friends looking for flooring installers to reach out to Robert and his team. If you want your floors done well then trust me when I say, "Vinyl Plank Flooring Installers of Orange Park is who you should call". Have a Happy New in 2022!

Professional, Quality, Outstanding Service. Jason came to my home measured my dining room and gave…read moreme a free estimate. He advised me where I could find the tile I discribed to him. I went to Floor and Decore as he suggested and found the perfect tile. Jason worked around my work schedule and I couldn't be happier with the entire experience and the quality of his work. The man is a perfectionist.

Jason & his crew did an excellent job replacing all of the carpet in my house with LVP. He was…read moreenthusiastic to take on the job and guided me through the process, made recommendations and provided dozens of pictures of my rooms with different flooring. He started the job when he said and worked around my schedule to get it completed. His expert workmanship and attention to detail resulted in an extremely happy customer.