Horrendous service and horrendous customer service. It's like they intentionally try to give you a…read morehard time. Go with 1800 got junk. It will come out to the same thing overall including not dealing with idiots at this organization.

They seem to be a hard-working team, and they will answer the phone if you have an issue and…read morerequire service. I love companies that pick up the phone and there is a human on the other line. USA has been servicing our complex in Vernon Connecticut, and I really don't see and issues with the company.

Our company has been using them for over 10 Years and we have never had any issues. I think they…read moreare great!

The customer service is horrible !!!!! I wish I had another option for weekly trash pick up ! They…read morehave a 15.00 fee they all of sudden came up with , information on this fee cannot be found on any contractual agreements or Windsor sanitation marketing / billing material. They are a joke !

I live in Bloomfield where garbage service is realiable. In Windsor, you have to pay for pickup…read moreyourself. Windsor sanitation upcharges for picking up mattresses and other items (and wants payment in advance). This is not obvious when you first establish service. If there were other options for trash pickup, I would run away from this company.

We needed to get bulk documents shredded and they were quick to assist us! I liked that they…read moreshredded the documents on the spot! It's cheaper than taking it to UPS! Highly recommend!

This company is amazing we were so happy with our service--from the first call to make…read moreinquiries-to booking the appointment--to the actual service date. Everything was professional, timely, friendly, responsive and very reasonable. I would highly recommend this company and will use them again for sure!.

Great customer service from Joshua. I called to ask about my account, and he was polite and willing…read moreto put me on hold to find out more info when he didn't have it right in front of him. He was apologetic and friendly. All customer service centers should have people like him.

Full time driver puts dumpster back on asphalt driveway after lift. When he is on vacation part…read moretime driver filling in can't seem to follow directions and puts dumpster on lawn making holes with wheels. Four time in last 6 months. Called Andrew Rohan and he says SORRY but it keeps happening. Have pictures but guess not allowed here. signed Dan O. 16 Meggison Lane Hol. Had Republic for 12 years and they never put dumpster on lawn. Cudos to my full time driver who gives 110% effort to doing it right every time.

Truly horrible customer service. We have used their service for five years at our business…read more roughly 2 years into that service they upped the price on our recycling container because of "increased weight". Upon consulting with more honest removal services, they told me that our transfer station did not charge by weight for recycling. When I confronted USA hauling about this fact, they admitted that they had misinformed me (AKA lied) and corrected the price, but only because they were caught. I missed the auto-renewal date on our contract after five years of auto paid billing by just 7 days (three months before renewal date) and they refused to honor my termination. This is not a customer friendly business; it is a dishonest business.

Salesman came to our shop under the ruse of checking the containers for the town…read more Had someone sign something that was actually a 5 year renewal. The old bait & switch. Go somewhere else if you want to deal with an honest company.