I bought my mower from them in March of 2015 and I absolutely love my mower. If I could go back and do it again, I would not do it just because I would have to deal with the people at this location. They have the worst customer service. I have had nothing but unpleasant experiences with them from literally the day they delivered it to me 8 hours late. I have been calling, emailing and texting for 3 days and the one guy in parts, Bruce, is almost impossible to reach, will not call me back, or email me, and acts like he is doing you a favor when you do finally get him on the phone. Any time you call, you get a recording and have to leave a message for someone to call you back. I found a dealer in Georgia that I am ordering parts from and very gladly will pay the extra shipping just to never have to deal with these people again. This place is horrible. read more

They stayed open late on a Saturday just so we could get a belt we needed! The service was awesome and they were our heroes for sure!

I took a lawn mower tire in to be fixed. I received a text message the next day that is was repaired but when we went to pick it up it was flat. The tire was split and they tried to put a tube in it instead of replacing the tire. They said they could order a tire. They seem that the repair shop workers are not able to diagnose flat and damaged tires. I would not recommend them for tire repair. read more

I had my mower serviced at CTE last week basically for general maintenance. I ended up paying them about $1,000.00. When I got home and checked my oil, I discovered that they did not put any oil in the mower. I returned to the store the following week just to see if they could give me some oil since they didn't put any in my mower. They refused to give me two quarts of oil. I explained to the gentleman that I should not have to borrow a trailer and bring my mower to them just to check my oil. To save time and the trouble of borrowing a trailer to bring my mower in for oil, I just purchased 2 quarts of oil for $70.00. It should also be noted that according to my receipt they did not use the oil they have been advising me to use for three years due to a warranty on my mower. They allegedly used a cheaper oil (no oil). I have only had negative experiences with CTE over the last 8 years. DO NOT TRUST THEM! IF AT ALL POSSIBLE DO NOT USE CTE! read more