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    My credit report as of today with a surprise collection mark due to...??? This can not be right. I'm furious.
    Tawny K.

    Unbelievable. I moved out in 2017 and just today (October 2022) discovered I'm being denied rentals I'm applying for due to an amount of money sent to collections without my knowledge. All my other accounts are in good standing and my credit report would be perfect if not for this absolute nightmare. I wish I'd never rented from this company. I truly feel victimized by this situation.

    RUN AWAY FROM ANY PROPERTY MANAGED BY RANDALL GROUP INC. OR IT'S SUBSIDARY CLT MANAGEMENT!!!! INCLUDING CLACKAMAS TRAILS APARTMENTS IN NORTH CLACKAMAS! My neighbor threatened to kill me while standing outside my bedroom window the other night after I complained of them making noise after 10 pm. See pic below. This has been a consistent problem with this particular neighbor and they had one of their guests assault me back in June. Despite reporting both incidents to law enforcement and the property management company, they denied my request for back-pay in rent in order to move my family to safety. Randall Group Inc. is a GIANT management company that owns properties in WA, OR & CA and can certainly afford to do this. While I am a single-income mother to a child with chronic health needs who can not afford to just pick up and move. Randall Group Inc. are money-grubbing SLUMLORDS that don't care about their residents' safety or quality of life.

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    1 year ago

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    Ctl M.

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    2 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    Ask the Community - Ctl Management

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    Are you known for helping anyone with their concerns, I don't think so!

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    You might also consider

    Uptown Properties - From Uptown to Downtown out to the Suburbs.  We are your trusted reliable source for Property Management.  Sleep easy.

    Uptown Properties

    (59 reviews)

    Multnomah Village, Southwest Portland

    After repeated attempts to reach anyone Sheli helped me when I was unable to reach anyone. Great…read morecustomer service.

    DO NOT WORK WITH THIS COMPANY. Uptown Properties is a company that has NO problem illegally…read morestealing the money of renters AND property owners, and I *promise* you that every 5 star review on this page is written by friend or family. The owner lives in Arizona, the phone staff is out of the country. I rented from Uptown Properties for years; Trying to get anything fixed was a month-long ordeal of being hung up on, ignored via email... we eventually had to call the line for "interested renters!" to get anybody to answer a phone. They won't staff their phone for current renters, but will happily answer your call if you want to give them more $! Upon move out, we were slapped with multiple fraudulent and 100% made-up charges. They tried to charge us to add things to the house that never existed in the first place, tried to charge us for major damage that was a result of their own negligence and failure to respond to our messages, etc. We were also told when we asked to see our lease (portal didn't work after we terminated it) that it was deleted, which is also illegal! Signed legal documents have to be kept for 5+ years. They also had no record of emails concerning the major damage - we were very lucky we saved absolutely everything. We were ignored for weeks after move-out about the charges, but magically the day, the HOUR, we served them small claims court paperwork we got a response and everything wiped from our bill! It seems that Uptown is not too keen on going to court, as I'm certain that an audit of this company would result in them being shut down. After the headache that was move-out, we found that Uptown has had multiple won lawsuits against them, as the methods they will use to bleed money from you are illegal in the state of Oregon. Charging you fees to pay rent, tacking on made-up charges, ignoring your maintenance requests until it causes a bigger issue and then charging you $ for the damage, making you pay fake fees by threatening collections, I could go on. If you're being stolen from by Uptown Properties, reach out to u/TumbleweedFamous5681 on Reddit and we will happily help you from what we learned dealing with them.

    Utopia Property Management

    Utopia Property Management

    (10 reviews)

    South Portland, Southwest Portland

    DO NOTE USE THIS GROUP. They are horrendous! They took over 3 months before they placed tenants for…read moreme. They left my tenants without hot water for 2 weeks before they sent a technician for the water heater (they never notified me until I received the bill). Anytime I call with questions or concerns, I receive voicemail and no timeliness in returning calls. They take no responsibility other than receiving a cut from the monthly rent. TURN THE OTHER WAY! I don't know how it's possible they have any positive reviews. They are shockingly unprofessional.

    Where do I begin? was finally approved for a property and forced to move in 2 weeks before my…read morecurrent lease ended because "its mandatory to start lease 2 weeks from signing." well day 1 we had no water and no gas (heat/cooking) at the property due to previous work orders that needed to be completed and a past due water bill. On top of that the property was DISGUSTING they did a carpet cleaning and that's it. The garage and house were still filled with trash in areas from previous renter. You want to complain to someone? Good luck they don't answer their phones not do they call you back. I just put in a maintenance request yesterday the fridge water/ice machine doesn't work and neither does the microwave and I looked today and they went in and CANCELLED my maintenance requests!? When I called for an explanation..... you guessed it NO ANSWER.... This has been by far the worst property management company I have ever dealt with stay away.

    Carefree Property Management

    Carefree Property Management

    (49 reviews)

    Southwest Portland

    Carefree Property Management is too carefree in the management of their properties…read more To be fair, they are nice enough staff but are too unorganized, slow, sloppy, and don't communicate very efficiently. For context of our specific situation: 1. We signed our contract and ads for our property were published on April 19th, 2024. 2. We had a second mortgage being applied on July 1st, 2024 so we needed a tenant in our residence ASAP. We gave the deadline of June 1st, 2024 before moving on to another property management group. 3. Carefree Staff only wanted to communicate via email despite many attempts to reach them via phone call - how can you run an efficient business this way? 4. I understand business fundamentals but when you form a business agreement, you agree to services of finding a tenant for the renter on the timeline they give in return for the contract of the property that's given to you. Despite our breaking of the contract, their service agreement was not met. Do they owe us money? Nope. But they still charged us an invoice for the services we agreed to pay them. We honored our side of the agreement and paid them. But they did not honor their side of the agreement, yet there's no restitution for us. I find that convenient for a business to still make money whilst not honoring their end of the contract. This equates to poor business ethics in my mind, which equals to a poor review. I'll allow the attached photos below to explain the rest of the story.

    Best people to deal with. I been with them in last 12 years…read more. Never had issue. They are always responsive, Friendly people. And take the job seriously.

    Ctl Management - propertymgmt - Updated June 2026

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