The staff is always friendly and kind, and the nurses and doctors genuinely listen to your…read moreconcerns. Special shoutout to Patricia who made me feel so listened to and empathized with, she made me feel at ease and I needed it -- appreciate you!! They're always quick in sending over prescriptions/testing, in my experience. There was no wait on a weekday afternoon, and the last time I went on a weekend the wait time wasn't too bad either. They're quick, kind, and helpful.

The doctor was exactly on point, very professional and knowledgeable. He explained how serious the…read moremedical problem was and gave me clear direction on how to get the help I needed. He explained that testing would be needed to rule out or confirmed what he thought to be the problem. As a result of his extremely great examination, I had to have surgery the next day. I don't know how to thank Dr. Tarik James. You are amazing and we appreciate your service, time and efforts.

I have had excellent service there and the 2 employees, woman & man are very cordial, attentive and…read morehelpful. I was disappointed in the Forest Hills Quest office on 7/13/26 so I made an appointment for the one in Ridgewood on Freshpond Road. I was very satisfied with the service including the employee's attitude. I was called in exactly @ my scheduled appointment time, The employee was gentle with the blood test and left no bruise on my right arm. I will be attending this facility again when necessary.

What's the point of an appointment for a blood draw if the provider doesn't keep it?…read more Appointment today was 9:10 AM. We checked in then waited in a near-full waiting room until 9:48. 38 minutes seemed like an even longer time for my son as he wasn't permitted to eat prior to the test. They seem to be double or triple booking, resulting in burning extensive amounts of time of their patients just to maximize their profits. This location is unacceptable. The blood draw itself was uneventful & not a problem.

Review for Mobile Truck at Lexington / 60th: The turnaround time of "up to 48 hours" was not…read morehonored. There was a sign at the location that clearly specified the turnaround time. After the 48 hour period passed, I checked the website frequently and noticed the turnaround time on the website changed from "up to 48 hours" to "72 to 96 hours" and then more recently to "1 - 4 days." The lab didn't even meet the revised turnaround time - it took 5 days for me to receive my result. After 48 hours, I tried to contact the lab using the chat support system to inquire about my results. The wait time to chat with an agent was always "1 minute" even after I waited 15 minutes. Clearly, the chat support was not properly staffed.

No clue on why this location has so many negative reviews. Ive been here a total of two times…read more First time i was seen within twenty minutes. Second time day before Christmas eve i was seen in a matter of 15 minutes. I think it took longer to register than to stand on the line. I got my rapid results instantly and my second results 72 hours after. They did put a sign saying it would take between 48-96 hours to get the result. Update: I showed up three days after Christmas after being exposed to a few family with Covid...it was busy as new year eve was that week. Anywho i think i waited longer because of the time i went. But they placed us on two different lines to get the line moving. After about 40 minutes of waiting, I was tested and 15-20 minutes after I had my rapid results. And two days later I had my PCR result. I honestly am still surprised on the negative reviews.

What a mess. Quest should be embarrassed. Only one employee…read morerunning the entire facility and their hours are a mess.

Quick and easy. Check in with the tablet at the kiosk and was called in before my appointment slot…read more There were gloves and sanitizer by the kiosk. Tech was Na'shae and she was great. In and out in no time.

I did not have an appointment. I was a walk-in patient and I was seen within 20 to 30 minutes…read more Peggy the technician was so sweet and explained everything super professional no pain at all I really recommend them. Overall 10/10 experience

Part lag of management and none comunication. My husband made an appointment for the tast but only…read moreavailable 1 PM then when he went they told him his tast suppose to be 3 hours long so they couldn't take it. First of all, There should have been someone how take an action for it to see what kind of appointment the patient has and then manage it before they came and has to go back for nothing. Wasting time!

Had a great experience with a routine blood draw here. My tech Iwona was very friendly and…read moreefficient the appointment was a breeze and went by in a minute. Their check in system is really easy to use. I would use this lab again.

Absolutely horrible. This place just gives you a dirty feeling when you walk in. None of the…read morephlebotomists are good and you can't understand them. It took three of them to draw blood and I had to leave. These people are useless and cannot communicate. Hire qualified phlebotomists, not these people.

Today my daughter and i went to this lab. My daughter was nervous. From beginning to end this was…read morea wonderful experience! The lab tech Jessica was very helpful and put my daughter at ease. Best of all she was very gentle. We couldn't be happier with the level of service and professionalism at this lab. thank you

My rating is more like and 3 1/2, not 3. This place has its pluses and minuses…read more This past Friday, I finished an appointment with my PCP. She wanted me to get labs done that her office didn't do. I've lived in Ridgewood forever and honestly had no idea this Bio-Reference existed! I did a Google search after my appointment and found this location. It was a Friday at 4 and they said they were open so I made an appointment online and walked the 4 blocks to here. Online, it said they closed at 6:30. Don't listen to that because when I got there at 4, they were closed. That was pretty aggravating. I made an appointment for the next day, Saturday at 10. Thankfully when I got there they were open. To say this place is small is an UNDERSTATEMENT!! As soon as you open the door and walk in, youre bound to hit someone. Only 6 seats in the closet-like waiting area. Those seats are crammed in there. I noticed that they have patients with family/friends accompanying them. That should NOT be allowed in such a small facility. For children patients, that's a different story, but adults with other adults? A big nope! The office is run by just 1 phlebotomist. She was doing the clerical & check-in duties along with the phlebotomy. She was fine and efficient. I wouldn't mind coming back for other labs. It's extremely convenient and the Saturday hours work for me. If you download the CommonHealth app and connect your Bio-Reference log-in, you'll be able to see your results when they come in.

I visited ModernMd today with a sore throat and aches and they got me in and out so quickly and…read morewere so kind and professional. Helen at the front desk was so patient and pleasant, my nurse was very kind, and my provider Matthew Chan answered all my questions and had great bedside manner. I also really appreciated that he considered my symptoms and the test results carefully to advise me how to proceed with what turned out to just be a non-COVID and non-flu virus and didn't just prescribe me something that wasn't actually going to do anything. He advised me what to do/ take ibuprofen to feel better and I was quickly on my way! I had been staying with friends in Brooklyn when I visited ModernMD and even recommended this location to them for the future since I got such great service and it's so close to them

I found myself unwell and my other urgent care facility in the area was closed. It was a ghost town…read morebut ModernMD was open. I checked in and had 5 people ahead of me. I think there was only 1 doc on staff for the day and after an hour of waiting, I was seen. I was miserable but the staff were patient and heard me out. They decided to run a flu and covid panel. Despite being vaccinated I was stunned to learned I contracted Flu A. We discussed medication and the doc took some of my preferences for my terrible cough and prescribed me steroids and tamiflu. Due to the holiday season and time of day there were no local pharmacies open. The doc went above and beyond to find me a pharmacy that was open and close enough by so I could start the tamiflu ASAP. My meds were ready in 10 mins and I could not be more grateful. The wait time was awful sitting there for an hour but believe the docs urgency in prescribing my meds prevented me from getting much worse. Glad to have them in the neighborhood.

Absolutely the worst. I waited 1 hour and 45 minutes for routine bloodwork. Understaffed.read more

There is one front staff employee who is rude, discourteous, and brings down the morale of all…read moreother staff; I only get my blood work done by Ingrid because she is gentle and kind.

Had a first time appointment for 5pm. Was told to get there 15 minutes prior. I got there like…read more4:20. Was taken to waiting room right away within 5 min the nurse took me to her room to ask questions and weight me. About 10 minutes after i saw DR Herstik for podiatry. He was knowledgeable and pleasant . Will be back

Not sure about all the negative reviews here. But I've visited this location more than 5 times…read more Only one time I've waiting like 30min. Otherwise, the front desk stuff is kind and helpful. The docs and lab girls are professional and trying to make you feel comfortable .