very efficient, very nice and easy to understand..easy to work with..i highly recommentread more

Very RUDE front desk stuff! When i asked for supervisor simply hang up on me. Very disappointed.read more

HORRENDOUS! They never pick up the phone!! Then when it rings they pick up & hang up on you! I had…read moreto call the Long Island location to have them transfer me, the woman at the front desk in LI said "All the Brooklyn locations don't answer the phones for some reason, they're notorious for that. We always get calls from people complaining about that". WHEN IS THERE SOMETHING GOING TO BE DONE ABOUT IT?! This is a medical facility, patients need to make appointments, cancel appointments & get results!! Unacceptable!!

This is great place to come and do your tests, like no others x-rays office accepts walk in without…read moreappointment service and the most you wait is 15 minutes. Great group of people doing their job with smile. I did many tests in the past and will go back again, highly recommend to those who need tests done quickly and professionally. Very conveniently located right on the 77Street R train stop because the parking is tough in Bay Ridge.

I went to leave a review and ironically forgot I had left a review a little over a year ago and my…read more2.0 experience was very similar to the first. The only change I would say is the ultrasound tech had rather cold bedside manners. She could have made the experience more pleasant by at least acknowledging what organ she is currently scanning, etc. Also, her directions on when to hold my breath and breathe normally weren't very clear and she was obviously getting annoyed. Bedside manners could use some work. I've had better experiences getting mammogram. I dropped my review down to 2 stars with this visit. NYU Langone - I hope you're able to better train your staff with speaking to patients.

Took my friend so he can have diagnosis test For an up coming surgical procedure, clearance…read more Prompt service with a doctor's script for X-ray of the chest for my friend. However the personal in the office were talking among themselves very loud which was annoying. We did not need to hear what they had for lunch etc The place was clean free of any foul smells or clutter. The wardroom seats were comfortable as well.

Extremely rude and uncaring…read more I came here to have two procedures done. There was no one upstairs to help guide you to go downstairs nor was there any signs. When you enter the building there is a lobby but there stairs upstairs and downstairs for you to check in. It was unclear where to go exactly. After going upstairs fruitlessly I realize I had to go downstairs. I checked in and the front desk was okay. I didn't like how they called your name and spoke what procedure you were getting very loudly. Everyone in the waiting room could hear. The procedure I needed to have required me to have a full bladder. Unfortunately my bladder was not full, so I had to drink water and wait. The technicians were cruel and very uncaring. They made fun of me because I ended up over drinking water and I had to pee very urgently and then the appointment took longer than necessary. I don't understand why technicians think it's okay to make fun of patients behind their backs and in front of their faces very loudly so the patient can hear. The procedures needed to be used on a full bladder And on an empty bladder. if my bladder was so empty why didn't they do the empty one first instead I sat there and waited almost four and a half hours for a procedure that I was told with only take 15 minutes. What a waste of time for cruel and mean service. I would avoid this location at all cost.

What a waste of your time ! Came in at 1pm for 1:25 scheduled appointment. Completed all paperwork…read moreonline before coming. Paid copay at reception. Then Waited THREE HOURS for an X RAY! Left at 4;30pm. NO RESPECT FOR PATIENT'S TIME! So frustrating to wait my entire afternoon. EXTREMELYPoor time management. NEED MORE TECHS Per reception, "walk-ins will be seen before appointments." So DONT MAKE APPOINTMENTS!

I stopped by here earlier this morning for a scheduled ultrasound. Upon arrival, you are told to go…read moredownstairs to the basement to check. I immediately knew the internet service would be non-existent which it was despite having free wifi. The clerk at the front desk was helpful. Although I was the scan I was scheduled for was different from what my provider requested, she assisted me with rescheduling my scan for a different location for a future date. There was construction going on; the 2nd elevator bank was being fixed which made it difficult to hear the clerk properly. The waiting area is small so I can only imagine the amount of radiology machines that this location has in total. I'm so relieved that I never have to return back to this location.

I've been here several times for different types of tests. I've always found the staff who did the…read moretests were quite nice and efficient. The front desk experience is fairly typical for a doctor's office, but the technicians who do the tests are very nice and put one at ease. I also love that this office is only a 10 minute walk from my house.

Horrible. They are always having some technical difficulty, so they can't fax or get their images…read moreto other offices, they dont have an up to date system & the front desk staff is damn near incompetent. I switch from this location because of their inability to get results to doctors in a timely fashion. I then had to pick up a CD of my images for my new location and 4 times they burned the wrong CD. If they can't burn a CD right I'm highly concerned about what other things they are getting wrong. I literally had to go back and forth 4 times before they got it right. Actually let's hope that's the case because I'm in a cab going back now for the 4th time, thanks to Lenox Hill Imaging who was extremely helpful and accommodating. Shameful. Don't use this place EVER.

DO NOT GO HERE. One…read moreof the worst experiences I've had with any business ever. By the end of it I stormed out of the office and canceled the appointment. Rude, inept, unprofessional, incapable of communicating properly with my insurance, even though I had my insurer call the office twice. I never even got the scan I needed. A shining symbol of America's broken healthcare system.

Let's start with registration and check-in. The process was relatively smooth, although the…read morereceptionist asked for my MRI prescription when I arrived. I checked in at 9:45 a.m. for a 10:30 a.m. appointment, with the MRI scheduled for 11:30 a.m. At around 11:00 a.m., I was called to the desk and given three bottles of liquid. I was instructed to drink two and a half bottles immediately and save the remaining half bottle for right before the scan. That's nearly 48 ounces of liquid in about 30 minutes. Unsurprisingly, I was running to the bathroom every five minutes after that. At 11:20 a.m., I was called into the MRI area. Things seemed to be moving on schedule. After yet another trip to the restroom, I returned to the MRI room for preparation. Because my exam required images both with and without contrast, an IV had to be inserted. First, I made sure I had removed all metal and even took off my wig. Then, of course, I had to use the bathroom again. The technician administering the exam told me the MRI would take about 20 minutes. Next came the IV placement. I informed the technician that I'm a difficult stick and asked him to make sure he had a good vein before attempting the IV. He assured me he found one in my right arm. He hadn't. Then he tried my left arm and again confidently said he had found a vein. He hadn't. When he prepared for a third attempt, I told him that if he couldn't get it this time, I would proceed without the contrast. Thankfully, he called in another staff member, who found a vein on the first try. Then came the MRI itself. I was in the machine for at least 35 minutes--far longer than the 20 minutes I had been told to expect. During the scan, I informed the staff that I urgently needed to use the bathroom. They told me there were only two minutes left, which somehow turned into another five minutes. By the end of it all, I was simply relieved that the exam was over. Between being required to chug an excessive amount of liquid in a short period of time, the repeated IV attempts, the inaccurate time estimates, and the lack of consideration for my discomfort, this was easily the worst MRI experience I've ever had. I will not be returning to this location and, if I can avoid it, I won't be scheduling another MRI here.

I have 1 o'clock appointment. 2pm I m still in the waiting room. People that come after being…read morecalled , I m still here . After 1 hour waiting, I ask the secretary, he said 20 mn more.

Please check your codes ( preventative / diagnostic ) with your insurance , come prepared. People…read moreat LHR will charge you extra at purpose to make more cash I had very bad experience .

I've gone to them multiple times, and always use their services. They are professional, prompt…read morewith appointments, courteous, and pleasant. They respect your privacy and make you feel comfortable. Excellent facility

The LHR - Cobble Hill facility is clean and well organized; and the wait time was most acceptable…read more The receptionists at the front desk and the assistant in the MRI section were polite, soft spoken and helpful. And the technician who conducted my test gave both clear explanations and directions, and carried out the overall process in a very competent manner. This was a five-star appointment.

Want to wait 2 hours for a 10 minute CT scan? You've come to the right place…read more They intentionally overbook the place in case someone cancels. Pure greed. Underpaid, grumpy staff of "medical techs" will shepherd you through a DMV like maze. Imagine