The idea is there, but the execution falls short. Actually one of the worst burgers I've had. It was dry and unseasoned- no S&P. Rosemary fries sounded like a good idea. They weren't! They were, for lack of a better word, dry. Like maybe air fried? And again no seasoning. I threw my whole meal away. read more

I really liked Cubby's, but expansion hasn't been good. Took so drive through from this new Orem location today. The wife got half a beet and goat cheese salad, and it was a a sad, pathetic little thing. I would have been put out to spend $2 on it, but for $7 I have been abused. My tri tip was fine, but the caliente was not spicy. The fries were acceptable, but not enough to offset the disappointment. read more

Worst example of customer service I have ever seen. Ordered two salads that were picked up. Upon arriving home, neither salad had the meat or chicken on them. Went back, instead of preparing new salads, they merely handed meat/chicken through the window. So supposed to add this crap to a salad that is now 40 minutes old... read more

Cubby's - Lousy presentation - New American Near Me - Orem, Utah

I don't get the hype. $10 for a small-ish burger, that's kinda dry and is just a burger? Then another $4 for rosemary fries that are pretty basic. They were super friendly and service was great! It took about 15 minutes to get our food which was fine because I assume they made it fresh. But it really wasn't very busy other than the DoorDash people who kept coming in. I don't think it's worth $20 for lunch, especially when there isn't anything particularly unique about the food. I'd rather have Five Guys. read more

I ordered the beet and goat cheese salad without the cheese. It was very good but I wouldn't call it a meal. For $10 I want an amazing salad that's filling. read more

Cubby's - Beet and goat cheese salad ( I ordered it without cheese) - New American Near Me - Orem, Utah

Cubbies is very nice because it's actually healthy food that you don't feel crappy when you're done eating it. I especially love this location of cubbies because it's right across the street from my favorite chiropractor. read more

See all

Came back and the food was much improved. Tasted very close to the Provo location. I love cubby's.

I love Cubby's and come often with my coworkers. Today in my order as I do everytime I ask them to remove one of the items that comes with it. They left it in and were completely put out to take our order in the first place. read more

I am a firm believer in ambiance and dining experience, so a COVID-19 drive thru review might have a little bias. That being said, I was just a little disappointed in the 3 times I have eaten here. I love Biscuits and Gravy, but the biscuit was probably one of the worse ones I've had around here. The breakfast burrito was lots of seasoning but not a lot of flavor. The Dragonslayer burger was good, it had some green and purple lettuce on it, which I think had some great flavor and really added to the burger, instead of the usual iceberg water lettuce that just soaks the bun at a typical fast food. Unfortunately, we ordered 3 of the same burgers in our order, and they forgot the bleu cheese on all. 9 bucks for a small burger where I remember the lettuce the most? I know it's a hard time for everyone, especially local restaurants. I am much more inclined to support a local place than a chain, but there are other local places with better burgers. Side note: great idea to put buffalo and bleu cheese mixed as an option for fries! read more

Cubby's is one of my favorites because the food is always consistently good but tonight I was so irritated. They close at 10pm and I went in at 9:25pm and they were already acting like they were closed. I get getting started on closing duties but the staff was so rude about me wanting to order as if they were closing in 5 minutes. Checking their watches, looking at each other and then looking at me annoyed. While I was eating my food (which was still 9:40 at this point) they started turning of the lights!! I was so irritated I got up and left. Customer service matters to me and every time I come to this location the customer service gets worse and worse. Will likely not come back to this location. read more

The owner knows how to do good customer service. Food is great! Very mature and humble when dealing with unsatisfied customers. Happy customer! read more

Good food great service you can tell it's cooked to order because you have to wait for a minute for it but not too long

One of my go to places! Their huckleberry shake is AMAZING and I have loved every dish I've ordered here. Even their salads are delicious and I'm usually not a salad type of a person. It can sometimes take a bit for food to get to you but it's a clean and nice environment to be in and always worth the wait. read more

I live in Orem and was really excited when I saw the Orem store opening. I've eaten many times at the Provo, Spanish Fork and American Fork stores. The fries at the Orem store are consistently soggy and limp. Sometimes even stale. Every time I go through the drive-through I ask for my fries made fresh, crispy and tell them I'm willing and happy to wait longer for them. Only twice out of maybe 10 times they actually made me fresh crispy fries. Do people in Orem actually prefer their fries floppy and limp? I just went through the drive-through today at 3 pm and again received old stale limp fries after asking for fresh crispy fries. For $3.50? With a $9 chicken sandwich. It was slow, no line at the drive though, no reason for this. I love your food and I'm willing to pay your prices for quality food but you're beginning to lose me as a customer. read more

No salt or pepper on the sirloin patties unfortunately, and usually very over cooked. Also extremely overpriced for the portion sizes and the ticket times are usually pretty long. Took 30 minutes at drive thru to get a couple breakfast items the other day. Get it together Cubby! Ur rippin us off! read more

I love Cubby's but this location Takes so long to get the food out. When we order takeout they NEVER have it ready when they say they will, we always end up waiting an extra 15-20 minutes. I love Cubby's but I rarely eat there because the service is awful! read more

Salad was super yummy. Food was quick. Fries and mac&cheese also hits with our group! Loved!!!

This restaurant had something for everyone in our fam. Satisfied the vegetarians and the carnivore. The sweet potato Fries were tasty with the "fry sauce" friendly service, clean restrooms and great food! read more

I am updating my previous poor review. We gave them anothwr try and everything was awesome! The rosemary fries were hot and crispy and had the perfect amount of flavor. My kids LOVED the chocolate milkshake. I had the tritip sandwich and I was pleasantly surprised by how packed it was with beef! We'll be going back. read more

Cubby's - Our order with rosemary on all fries - New American Near Me - Orem, Utah

Exquisitely flavorful, juicy and delicious burger. Looking forward to next time. Did the drive-thru, pretty fast service for a gourmet burger. read more

Healthy food with a good variety of salads. My trip-tip steak salad was ok. I expected the meat to be a little more tender and not as dry. I think the meat may have been cooked for a while. Also regular sodas are $2.49 and milkshakes $4.99. Their food menu seems to be charging California prices. Too steep for my wallet. Very clean location with an outdoor patio. read more

This location is brutal...I've never had them get my order right. Used to crave their milkshakes, but turns out you can't expect a proper milkshake from this location. I've emailed them a few times to let them know but they never respond... hit one of the other locations nearby read more

Even though they had about 4 teenaged employees leaning against the counters talking as if they didn't have a care in the world, my friend and I had to go to 3 tables before we found one that was clean, and even THAT one wasn't clean. I've been to middle-of-nowhere diners in tiny towns with 1/8th the number of employees on the clock that are 3 times as clean as this place read more

The drive-thru takes forever. We waited an additional 20 minutes sitting in a spot waiting for our food after we ordered.

Tried this place for the first time today. I ordered the tri tip salad and the Gypsy. On the Gypsy the only good part was the meat and bun were a good quality. The bbq sauce was weak and sweet which they should have balanced out with a pickle or crispier patty. The bacon seemed like a poor quality. The onions were not Caramelized enough to pair with the bbq sauce. On the Tri Tip Salad the steak wasn't seasoned at all making it bland. The lemon Cilantro vinaigrette had a touch to much cilantro to taste. The other aspects of the salad worked together but the vinaigrette flavor and steaks blandness didn't make it a 4 star salad. The meal was also pretty price in comparison with other restaurants I've been to which have better burgers and salads. read more

This place is getting bad. I use to like the food from cubby's , but something happen, the taste and quality is not the same. I tried a lot of things from the menu and nothing taste like before. I will not go back. read more

This is probably the worst Cubby's in Utah. S L O West service. Bought my daughter the Rice and Kale salad there yesterday and she got so sick - maybe food poisoning. read more

My family and I love the food here, but ever since the Orem location has opened (right around the corner from our place), we have always gotten our order wrong when doing take out (4 or 5 times). Today, I ordered a Tri-Tip Steak Sandwich with sweet BBQ and extra BBQ on the side. The receipt explicitly lays this out, but when we got home, I had no BBQ on the sandwich and no BBQ on the side. When our cashier read the order (which we had them do twice), they mentioned the BBQ on the sandwich and on the side, and still no BBQ. THIS HAS HAPPENED EVERY TIME WE HAVE GONE! It really isn't that hard to get right. Like I mentioned, I love the food and will continue to eat here, but probably not the Orem location anymore since their workers clearly do not know how to read. read more

Cubby's - The receipt for proof. - New American Near Me - Orem, Utah

I waited in the drive thru line for 15 min even though there was only 3 cars in front of me. Finally got to the spot where you order and they told me it would be another 20 min wait! Is this a fast food place or not? I only had a half hour lunch break and I wasted 15 min in their line! I was not happy. Why was their a 20 min wait?? read more

Excited to try, but totally disappointed. Nashville Hot Chicken, by far the most bland, blah chicken sandwich I've ever had. Although the fries and mac were good the portions were small and expensive. Not sure what hubs thought about the tri tip but I'd suggest to save your money and cross the street for way better chicken for half the price! read more

Cubby's - Way over priced!! - New American Near Me - Orem, Utah

Unfortunately we are officially DONE with Cubby's. Portions are down, prices are up, but what's worse is the taste is gone. I got the half lemon chicken salad for 9 bucks, which consisted of a little lettuce, a couple of tiny cherry tomatoes, a couple of slices of Parmesan cheese, a few croutons, and a TINY bit of chicken. The dressing seriously had NO TASTE!! I know, I know--we can talk about Covid and supply chain economics and inflation and all that, but it's just not worth it to us to have a tiny, tasteless meal that cost this much. Not to mention the 3 dollar regular soft drinks. The Dr. Pepper was nothing more than brown water. Sorry Cubby's, you are no longer on our radar. It was nice while it lasted. read more

Bought some sweet potato fries (X2). On both instances, the bag of fries was half full. On our second order of fries, it took more than 25 minutes to get them. Seriously?! I had had enough of this s***. We had waited for 25 minutes, and my wife went up to see where our fries were. It's worth nothing that we saw several orders of fries just sitting up at the counter, waiting for a runner to take them. My wife was told that we just have to wait, as orders are sent out in order. ALL WE HAD ORDERED WERE SWEET POTATO FRIES!!!! I didn't know it was so damn hard to give us our order of sweet potato fries. Once our fries were finally delivered, the bag was half full, just like the first order. I took them up and talked to the cashier and a manager lady. They claimed that all fries are weighed on a scale, so they are all the same size. BS!!!! I went to this same location a week or so ago with my wife and sister, and our sweet potato fries were overflowing out of the bag. Never again will I order sweet potato fries from here. Don't know that I will ever return, actually. Also, bought a $10 salad and had maybe an ounce or two of steak. Very hesitant to give me a refund, even after throwing my sweet potato fries away. The manager claimed she would be able to look up my order and automatically refund my fries. I'll be surprised if we actually get a refund. If we don't, I will be coming back to give them a talking to. read more

Shouldn't take 30 minutes plus to get your food in the drive thru. When there is only one car ahead of you,plus they got their food and have gone as well as other cars behind you. I've also seen people walk in and out who are getting their food quicker in the lobby. If you want to waste your time make sure you come here. read more

Awesome!! So healthy and delicious! Service was great! I got the goat cheese and beet salad and Houdini burger. Yum! Hope they open one in Vegas! read more

That was one of the most expensive meals we have eaten in Orem for this type venue and they gave us so little food. So not worth the price. My large salad was filled half full with specks of goat cheese, maybe 1/8 of a small chicken breast, two berries of each type and lettuce. Paid over $10 for it. Totally not worth it and will NEVER go here again. read more

The staff is very friendly! My order accidentally got mixed up.. (it happens). I have worked in the service industry so I get it! But everyone was so nice and accommodating to get me the correct order. Even the chef came out to hand me my food. Plus the food is FANTASTIC if you're looking for something a little healthier. read more

Usually, we love getting Cubby's, but this location isn't the best. The Black Bean Burger was all one, squishy texture, the T'rex burger was the same, but the fries were good. We also think that one of us good food poisoning from the T'rex. read more

I'd like to say I'm a loyal cubby's supporter but this drive through is absolutely pointless at this location. They must be growing the salad and vegetables in the back because honestly been waiting over 30 minutes for just 2 salads. This is unreal an honestly not worth sitting here for that long. I guess it's a good thing their food is better than most fast food places. read more

cubby's is honestly so good. their food is amazing and they have an awesome atmosphere. i wish that they were a little quicker but it's super nice having a drive through ! read more

I recently went through the drive-thru last Saturday during the lunch hour. My order was ready in about 7 minutes and when I got to my house (10 minutes later) my rosemary fries were still PIPING HOT . Great work! I knew I was risking cold fries but they kept their heat/deliciousness and my salad was made exactly to order. If you haven't tried the wild rice and kale salad, you're missing out for sure! Pro tip: swap for the jalapeño ranch dressing for a little extra flavor. I'm excited for this new location! read more