We stopped by The Habit Burger & Grill in Provo with my kids last night and had an excellent experience. The restaurant was clean, the food was fresh and delicious, and the entire staff was friendly and welcoming. What really stood out was the exceptional customer service. Taylor, the General Manager, went out of his way to make sure my family was taken care of and had a great experience. It's clear that he genuinely cares about both his customers and his team. In a world where great customer service can be hard to find, this location exceeded our expectations. Thank you to Taylor and the entire crew for making our visit so enjoyable. We'll definitely be back! read more

This is a new location for me. The workers were very friendly and fast. I ordered a chicken teriyaki sandwich and added avocado and wrapped in lettuce. I probably shouldn't have added the avocado. It was a little too soft. Not very much texture to the sandwich. But it tasted ok. I also got French fries and my daughter got a cheeseburger. I ended up ordering some sweet potato fries after we started eating because they sounded good. All in all it was yummy. read more

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incredible service and the staff is so friendly and the food was amazing. The environment of the place is awesome too!

This was my favorite spot as a kid, so it's a shame that they don't properly 'char' the buns anymore like they used to. It's their signature but non fa niente, who cares? Still decent anyhow! read more

Went to the drive thru on Mother's day to get my son and I some food to cheer him up because he doesn't get to see his mom today even though all his friends get to see their moms he doesn't get to because his mom made some bad choices and went away for a while and he was feeling sad so I ordered him some Onion Rings and specifically asked for a side of ranch because my son loves ranch so much because his mom also loves ranch a lot with her Onion Rings but then when we got back to the house with our order there wasn't any ranch in the bag and my son started freaking the helll out and was throwing stuff and shit and even shot the dog with atike 4 Nerf blaster darts. read more

Great burgers! I don't come here super often but when I do I have always enjoyed it! They have great fries and fry sauce. The char burger is so good and you get a free one during your birthday month! read more

Habit Burger & Grill - Charburger with Cheese - Burgers Near Me - Provo, Utah

food and staff are great! Food is delicious and the shakes are a must when you go here.

Food was great. I go to habit all the time back home in california and this was just as good. Food was brought out quick and there was plenty of seating. I will be back!! read more

Habit Burger & Grill - Santa Barbara Char - Burgers Near Me - Provo, Utah

We went 35 minutes before closing with the intention of getting a to-go order. After fiddling with the kiosk which would not scan our offer properly, we decided to just ask someone at the counter to get it working and place the order. Immediately after getting an employees attention, she with a condescending attitude asked us to "just leave and eat outside after because lobby is closing". Last I checked the lobby closes at 9:00, not 8:30. The burger itself was done pretty sloppily, clearly in a rush and annoyed at the fact that we dared to order 30 whole minutes before lobby closed, but ultimately it was still yummy. I guess I just think you shouldn't kick out customers who are already on their way out before the store officially closes. They ended up locking some employee out of their restaurant before 9 anyway. Just let people finish their food in the restaurant and lock the doors on the dot so no further customers enter? I don't know. Needs better customer service for sure read more

Very good burgers. High recommended. I have been there numerous times and have never left disappointed. read more

Habit Burger & Grill - Yummy fry sauce! - Burgers Near Me - Provo, Utah

pros: food came out quickly and was warm. employee that helped me was very polite. cons: food order was made incorrectly and had to be remade. floor was dirty and sticky everywhere as well as weirdly sticky tables. onion rings and fries were horrible tasting that even my kids didn't eat them and they love fries! the oil is obviously very old (possibly starting to go bad) and needs to be changed. two employees were continually arguing with each other loudly when I got there and again when we were at the end of eating. we love habit where we are from however we will never go back to this location. read more

5 reasons why I love habit! 1. They care about their customers! The go above and beyond to meet their customers needs, and if things aren't made correctly they own up to it and make it right! Not a lot of places will do that! 2. Great food! Me and my wife did a date night with the tickets they gave me. And food was amazing. Got the burger I got last time and it was delicious. 3. The portions are great! The burgers aren't 90% bread like McDonald's. Lots of burger and lots of delicious fries. 4. The way they double bag the food, wrap the burgers is very nice. Less messy, so you don't get that occasionally spill. The burger is wrapped nicely so it's satisfying. 5. Great customer service. My wife got the impossible bistro burger. Didn't realize she got a vegan burger. But happy about it not having high calories. Update: I got food poisoning the next day and it has lasted 3 days. Unfortunate for me, read more

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My husband has eaten at Habit several times and has continually told me I need to try it. Today was the day!! And I was not disappointed!! I appreciated that they had a side salad and Caesar salad option, but I totally snuck an onion ring and a French fry from each of my girls. (Both of which her DELIGHTFUL!) The burger had a lovely char and I added extra bacon and avocado to my BBQ burger. So epic. I'm sad I didn't have stomach space for a shake because the flavors were lovely. We were very impressed and will definitely be back to try some of their signature sandwiches, the sweet potato fries, and the shakes. YUM!! read more

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Impossible burger was so tasty! You can tell all the ingredients were made of good quality. HOWEVER, I was warned by the server that the impossible burger is NOT vegan, which is odd. So, don't forget to clarify the ingredients if you are vegan! Also, try their strawberry lemonade if you get a chance! I tried it and loved the freshness it had due to the cucumbers! read more

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I love the food. The tomatoes are fresh and the lettuce was so good too amazing. The cheeseburger was 10/10

Great burgers combo choices, and great fries. Love the fixings too. My wife can't eat beef, but the chicken is good, especially for her.

I decided to try their super salad this time which was quite good but also quite expensive! The pesto vinaigrette was delicious with the chicken and cranberries. I was impressed by this fast food salad and it was quite good quality. Expect the description of the super salad offered kale and I didn't get any in my salad. It was a good sized portion though! The burgers are usually great too and they offer lettuce wraps for GF options. The fries were sadly a little too salty. Worth trying but recommend the char burger! read more

Habit Burger & Grill - Burgers Near Me - Provo, Utah

I got the Salted Carmel Shake because it looks great and I love Carmel! Let me say that it is delicious and totally thick like a shake should be. The carmel flavor is excellent as well and not too sugary. The only thing is that you kinda have to let it melt for like 5 min before you can get it through the straw lol read more

This was my first time here. i was impressed with the cleanliness and quality of my food. Jordan was very helpfull with my order and tempura avocado were the best suggestion from Jordan. I had a double char with a nice cheesemelt. read more

I think anytime you rate a fast food establishment, you have to take into consideration what it is. This isn't a gourmet place, I'm not going to compare it to some brewery that makes the burgers by hand and has hand cut sea salted fries to go with it. I will however compare my visit to the place being clean, the service being good, the food consistent and meeting expectations. This place checks all the boxes of being great. I live farther east and miss having one of these nearby. The burgers are always great and I'd come here 10/10 times if given the choice between here and in & out. read more

They get a load of recommendations from friends, but I don't get it. The story is all good, but the implementation, at least here, is not so good. However, I think some of it is bigger than this outlet. The rings and fries are going to be coming from corp already to fry. I did the double charburger with cheese. It's a classic burger. When it came out, I give them credit for not overcooking it, but that meant no char. That didn't help. The fire is obviously not close to as hot as it should be. The tomato was very sad, and got tossed right away. The fries only redeeming value is being able to act as a vessel to hold fry sauce and ketchup. There's not much flavor, but that still beats the breading on the onion rings. I'll give them credit that the meat does taste like beef and that puts them up a notch, but given the weakness for everything else, it's not going to be my place. read more

This place is excellent! Very clean and staff was very friendly. I came in 20 mins before they were closed hoping they would still be able to make stuff and they were. Usually at this time, a restaurant is dirty and staff is all over the place but not here. TANYA was so kind and very happy to help. She even gave me one of every sauce with me even asking. I highly recommend this location. 10/10! read more

This is a review of Habit's drive-thru service and food, post COVID-19 outbreak. The drive-thru: All the menus outside were clear and organized in a logical manner. Speaker system works well too, so there shouldn't be any order confusions. Drive-thru lane should be okay with coupes, sedans, SUVs, but big trucks and larger SUVS need to be careful around the corner. The service: The employees working here are extremely courteous and take all the extra precautions to keep you safe and to keep the food clean. They wrapped up the burgers in extra napkins just in case. Also wore gloves and changed them each time. The food: My favorites are the double, the porta-bella burger, and the yam fries. Fry sauce is not just for fries. Try dipping your burger in them too--excellent combo. Burgers were a little salty compared with other locations, but still delicious. read more

I came to The Habit after a raving review from some family out of state, and ended up being sorely disappointed. I think the chain may vary widely location-by-location because of the huge difference in quality we experienced. Here's why I wouls only give it 2 stars: - The patties tasted like the kind from the store, straight from the freezer to a pan (not even a grill) and onto the burger. Super bland, a little dry, etc. - The cheese was literally just a square of that fake cheese (again) from the grocery store, not even melted on. Just slightly warmed. - The garlic fries were just super plain fries with garlic powder dumped on top of the pile. No real garlic, no flavor spread throughout, nothing. It was honestly a little unpleasant. The Habit is inexpensive and I understand that other locations are killer, but this Provo location was aggresively disappointing. My husband is a major burger person and this is the first one in his life he didn't finish- not for being too full, but because it was not worth eating. read more

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Very very good burgers. Great fries. This place is going to be discovered! Not too busy yet. Too well kept a secret.

You can't go wrong with The Habit. The avocado is always so fresh and the service is great at this location. One of my faves. read more

Habit Burger & Grill - Burgers Near Me - Provo, Utah

Finally! A burger place that tastes fresh and delicious. Ok, ok... I know, in and out... but it is pretty one note. I know, five guys, but to be honest, they are all about the two different well done fries.I am surprised by habit. Very good burgers with different delicious toppings. Standard sides, except for tempura green beans. Revelation! Forget about fries (although still down). I am now a returning fan. From fresh delicious burgers, salads, and a pepper bar I am going to be repeating the experience.. "take my money!!" Update: not sure why but habit is not as good as it was. I ordered a burger with avocado. Avocado not the freshest. A little off. The bread was ripped (almost like a finger had punctured while cutting). Very messy prep. Tempura beans were still delicious! Probably eat here again but not a mainstay. read more

The burgers are good and the flavors of the tomatoes, onions avocado ext taste fresh. French fries were good fry sauce decent. The sweet potato fries were burnt but the manager replaced them and they were much better the second time. would go again. 20 bucks for 2 people ain't bad for a good burger and fries between them. read more

Our experience occurred in the middle of the COVID pandemic, as we went through the drive thru. The menu was really easy to read, and the worker quickly took our order. When we approached the window, there was a smiling masked face and gloved hands to give us our order! The food was absolutely phenomenal- and we raved over the quality of the burgers and the tastiness of the fries. We couldn't believe we had never eaten here despite living in Provo for 4 or so years! We look forward to our next experience here! read more

They did not listen to us in the drive through, they only rang up half our order and would ring up the correct order. Poorly managed and because of that the workers will not take responsibility. read more

Unbelievable. Selling food way past expiration. There is no substitute for quality, so do yourself a favor and avoid this place. Notice, this is for kids! Nothing like making a kid sick... read more

Habit Burger & Grill - Past expiration.. for kids. Awesome. Epic fail. - Burgers Near Me - Provo, Utah

Everything about my meal was mid. The food just really tasted like they didn't care about it. It's a bummer because I used to like this place a lot. read more

Ordered through door dash. Food arrived in perfect condition and on time. Unfortunately, I requested no egg on the Cobb salad due to an allergy. The salad contained chopped egg mixed throughout. I contacted Habit in Provo and was routed to their call center. When I explained what happened, the call rep told me that since I ordered through door dash, I needed to take it up with them. I told her that I already reported it with them and she said there was nothing else she could do. I asked if they will then replace the salad and she stated again that it was up to door dash and not her problem. Habit Burger just lost a customer permanently. read more

The drive-thru takes a long time. I was the only car and I've been sitting here for about 15 minutes. Eventually another car came into the drive-thru after me. I only ordered two burgers and the spicy green beans. I'm not sure what's going on but if you're in a rush, you may as well order from a regular restaurant, meet the love of your life there, marry them, go through a nasty divorce, and rot away in a nursing home before you get your order if you use their drive-thru. read more

My family very frequently goes to the habit to get food together. I had a really bad experience with getting the wrong order and food being really cold from a different location previously. It made me really hesitant to try out the habit in Provo, but i finally went with friends. I now understand why my family always wants to go. I got the Santa Barbara char and they added bacon to it. I also added ranch to it. The flavor was really good and it came out very fast. I also combined the chocolate and Oreo milkshakes. It was very good flavor, and a consistency that i like. I will be returning. read more

The food is amazing. A little pricy, but you definitely get quality for it as well. My wife loves their fries . I recommend going here

I really liked the burgers I got both times I came here. They are messy, and I definitely wouldn't want to eat them in the car.

My love for Habit Burger has become a habit. I went here four times in one week. The lettuce wrapped burgers are the berg, iceberg. My love for the BBQ Bacon Burger is like a chestnut roasting on an open fire. The BBQ sauce was nipping at my nose. The only way I can truly express my love for this place is by becoming a frequent customer. Not only that, but the fries dipped in their premium milk shakes has got me shaking for more. Everybody knows a burger and some milky shakes, Help to make JaQuavious bright, Although it's been said many times many ways, HABIT BURGER to me. read more

I came once after they first opened and ordered the Santa Barbara with fries (I went to the Habit in California on my mission once and really enjoyed it so I was looking forward to it here). The Santa Barbara was very good but the fries did not taste as great as they looked. Even though they were golden and beautiful, they tasted like cardboard. Giving them the benefit of the doubt since they had barely opened and were very busy that night, I came again tonight to try the other items on the menu. I ordered the Charburger with cheese and onion rings. The burger was just what I expected and surprised me with how crisp the toasted side of the buns were (because I love a very toasted bun!). The onion rings looked beautiful as well but the onion wasn't as thick as I like it to be. Yet they were still very crunchy and the batter didn't fall apart like onion rings do at other burger places so the onion rings had more good going on than bad. In short, burgers are great and the sides don't quite keep pace with them. Also my Charburger came medium rare (which I didn't mind at all) so if you prefer more well-done you can probably just request it. read more

We've given this location a few chances and the most recent solidified their terrible service. We've eaten in, taken out, and used their delivery. This last time it was delivery and the order was incorrect and not to mention not cheap so we were frustrated even more so when they were impossible to get a hold of to fix it. If you tried calling you can't talk to a person and the system hangs up on you and tells you to email or contact another way so I did that and after a couple back-and-forth of saying someone would be in touch nobody ever was and I never received a refund or any kind of follow up for the order being wrong. Do not go to this location it's much more worth it to go to AF. read more