I had a really great experience here with phenomenal customer service - I had a concern and they…read moreemailed back right away and resolved the issue with no problems.

I had a miscommunication with them about the terms of my storage space lease and they ended up…read morebeing extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.

Super helpful location manager here. Great communication via email (like many, we need it for kid's…read morestuff over summer). The building very well maintained clean, and even the bathroom is clean! Highly recommend. Ann Arbor is a small city, just a few minutes extra drive from campus, that's all.

Michelle the manager is awesome!!! She is very personable and will help you with anything you need…read more I would recommend using Stop N Lock.

We've used these guys for multiple moves within the house, when we had to move heavy furniture…read morearound to accommodate kids moving back in for awhile, etc., and for that these guys are ok, although the last time they scratched wood stairs and the exercise equipment they were moving, perhaps because they didn't have enough guys, and/or didn't use a belt. They did know ahead of time exactly what they were moving. The more distressing thing is the condition of furniture that was put in storage. They did not plastic or blanket wrap antique wood furniture, or box lamp shades, so that we have several badly scratched table tops and a broken Tiffany glass lamp shade. They didn't even think to cover the floors moving furniture in and out in the middle of winter when they were going through slush to get to the trucks, and when I covered the entrance they kicked the covering aside and walked on the floor anyway. These guys are young, friendly and do their best, but they are not professionals, and not even trained to move things correctly.

Eric and Lucas did an outstanding job handling our in house move of some furniture along with…read morehauling away a couch for disposal. They were very friendly and only took the minimum quoted time to complete the job. I was able to get a quote via a text with 15 minutes and all the paperwork was flawlessly emailed to me immediately. Never really considered them for moving furniture between floors but they got it done. Highly recommend them and don't forget they now can handle the removal of "junk/unwanted" items too.

I have had a great experience with this company several times! They helped us move in and out of…read morethe dorms and into a house. They will store your stuff (even wash it for you!) and move boxes and small furniture in before your arrival. They saved me so much hassle and angst.

Moved two boxes into my dorm room for the beginning of school. The boxes were handled pretty well…read moreand I didn't lose anything in the process. They even were able to place my boxes in my room for no additional charge even though I forgot to provide my rooming assignment until a week before. Only thing was that my scale was broken during the trip (unsure if it was them or UPS) and when I tried calling them during move-in days to confirm some details, they never picked up the phone or responded to emails. Price is pretty good for the size dimensions and is definitely cheaper than flying it over in suitcases. Would recommend and use again!

This place was purchased recently and they doubled the prices on everything…read more Looking for something cheaper then these space nazies can provide, $200+ for a 10x10?

Storage Rentals of America bought our storage unit place and raised the rates 75%! I guess the CEO…read moreneeds more money for yachts. They sent an email and a letter with an extra digit in the phone number. I guess so no one can call and complain. I don't know what planet this phone number works.(734)4304-5059. Not on Earth. I tried calling the number, and Verizon switched me to International calling.

All Directions Moving broke the base of my television during my move. The company did not offer to…read morereplace it. It would've been fairly inexpensive because it was not a new tv. Instead they decided, after I requested a replacement, to glue it back together with JB Weld. They said they couldn't find the same model on eBay. Weeks past. I withheld payment. They delivered the glued tv and I paid them wanting to settle the issue. A few weeks later the tv separated from its base falling monitor first on the floor. I called the company and their response was "we will call you back". I called back, they didn't. It's been over 5 months. Good company if you don't encounter any problems.

This is the only moving company you should be using in Ann Arbor and the surrounding area!!!!…read more I've used them personally for two moves, and have referred them to tons of people over the years. The associates are always, efficient and respectable to the customers items and time. John, the owner, is amazing and will always go above and beyond to make sure you're satisfied! Thanks All Directions for continuing to be amazing!!!

Excellent movers for a move into a condo. Timely, helpful and cost efficient. Professional and…read moreconcerned about details.

DO NOT USE THIS MOVING COMPANY. We hired Corrigan to move us from San Diego, CA to Michigan. When…read morewe signed our contract, we were not notified of the possibility of our shipment being split into two. Half of our belongings arrived in Michigan on time, and it took an additional week and a half for the rest of our belongings to arrive. At one point we were told, " We don't know when the rest of your belongings will be shipped, it hasn't left CA yet". This was pretty inconvenient for us, as we had to ask family to be present with us to accept our shipments, arrange for dog care on both arrival days, not to mention live in our new home for a few weeks with only half of our belongings/furnishings. Management told us we would be able to discuss compensation for these inconveniences, as we were told this is an unusual occurrence. We have corresponded with management back and forth many times, it has been a huge ongoing headache and now they are completely ignoring our messages and not responding. It has been over 3 months since our move. We never received any compensation for these inconveniences. Prior to the move, our belongings were evaluated by video-call for estimated cost of moving, we showed the video surveyor all of our belongings, in all closets, cabinets, garage etc. On the day the movers came to pack, they were nice, friendly and hard working, efficient, yet they kept complaining that we had "a lot more" than they were expecting to have to pack. This made us pretty uncomfortable. It was a 1-bedroom condo, we're not talking a 5 bedroom house here. Also, Corrigan damaged an item of ours during the move, as well as completely lost two shipping boxes of our belongings. Not only this, but the first delivery truck was an hour late from our predetermined scheduled delivery time, the truck arrived and got caught in a tree in our front yard, pulling a giant branch down. Our very nice neighbor lent the delivery drivers their electric saw to dismantle this giant branch, which took another hour. Then the delivery drivers said "I think we'll be done unloading by 1pm". They were at our home from 10am until 8pm!!! This was only the first delivery with half of our belongings , mind you. The delivery drivers were nice and courteous, took attention to detail with our inventory, yet were not very efficient. The second delivery team was efficient and courteous , yet did not take much attention to inventory. We were minimally compensated for our broken and lost items, yet the lost items were never recovered. Our experience with Corrigan was frustrating, stressful and we would not recommend this company to others.