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    CubeSmart Self Storage

    5.0 (7 reviews)
    Closed Closed
    Updated 3 months ago

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    7 months ago

    Great customer services. So easy to move in and great price point . Highly recommended

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    7 months ago

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    11 years ago

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    Two Men and a Truck Jacksonville

    Two Men and a Truck Jacksonville

    3.4
    (66 reviews)

    I want to dedicate this review to the phenomenal service we received from Daniel & Joel!! I cannot…read morebegin to express how fantastic they were in dealing with the large move that was ahead of them. With a smile and a positive attitude they continued moving forward, despite the challenges that arose. Their commitment to the safety of the items they're moving while maintaining proper lifting procedures, these two are a true role model for movers to follow. Not often do you get movers who truly care about what they do and about the customer as these two did. I truly hope that management recognize these two because they are patient understanding and committed to ensuring the customer needs are met goes beyond reproach. Thank you, Daniel and Joel for doing such an outstanding job through the heat and the trials and tribulations that laid ahead of you through this move. They truly made a stressful situation easier and positive.

    On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

    Scott's Discount Movers

    Scott's Discount Movers

    4.3
    (40 reviews)

    I used Scott's Discount Movers after comparing prices from this and several other companies on…read moreYelp. First of all, while other companies replied back through Yelp, Scott was the first one to be like, "We need to talk IRL." So he called and we discussed my needs and what services he had to offer. He sent over his insurance information and a questionnaire to be completed so that he could write out the contract. I received an electronic copy of the contract prior to the arrival of the movers and a paper copy was made available for me to sign upon their arrival. Did I mention that this was all within a few hours of closing? Did I mention that this was for a next day move? This man is an organized machine, I tell you. Following the move, he sent the electronic receipt for payment and I was able to submit an electronic payment (with a small convenience fee tacked on) after the movers left. The two guys showed up EARLIER than expected (I know, right? That NEVER happens!) and immediately got to work wrapping and moving furniture as I finished packing (yes, because I'm a lazy slacker). They moved the furniture, delivering everything as best they could. There were only a few minor cosmetic issues with a few items delivered. Overall, they did a phenomenal job with what they were given to work with. I would recommend this company to anyone looking for a reputable company that does business in an organized and professional manner.

    Thanks for a Great moving experience!! The guys were kind and professional which made the hectic…read morenature of moving that much better. The previous job finished early so they offered to arrive earlier than scheduled. This was great because the day went faster & gave me more time to unpack, etc.

    The UPS Store

    The UPS Store

    3.0
    (48 reviews)

    I chose this location to get my fingerprinting done today because I have been here before & was…read morevery pleased with the personnel, the store owner, & the way her employees work so well together. It's a very smooth operation... I can honestly say they put the customer first. This is a busy store, but the owner & her employees have an incredible system & work together so well. They were able to get everyone taken care of without a hitch. My fingerprinting appointment was at 1:30 pm & I was taken right on time. The young lady who did my fingerprinting was very nice, professional & explained to me that they use digital fingerprinting for the company that requested my fingerprints. That was a pleasant surprise because I was dreading the black ink on my 10 fingers!

    Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.

    Jaguar Moving

    Jaguar Moving

    3.5
    (135 reviews)

    Due to several different things all falling together at the same time my wife and I needed to move…read morewith very little notice (like a week). Normally this is something my wife and I would just handle, and maybe recruit some friends...but she was 8 month pregnant at the time and I wouldn't let her pick up anything heavy. So we turned to a moving company. After reading through review for several companies, and excluding ones that weren't available on the upcoming weekend we landed on Jaguar movers, and I'm super happy with our choice. The initial communication with them was very professionally, they gave us all the details we needed, and followed up with any questions we had. On the day of the move both Cory and Waymon showed up a few minutes early, did a walk through of the house, and then got right to work. My wife and I had packed up most of the stuff already but they wrapped up anything that might get damaged in any way. At the new house they were patient while we pointed out where everything went, and were super careful putting things down on the hardwood floors. To top the entire experience off; a very small support piece from an Ikea piece got misplaced in the move and none of use could find it. We looked through the truck and I really feel like Cory and Waymon did a great job looking for it. Even though we couldn't find it, it must have been in the truck somewhere because the next day they drove back to our new house to return it! Overall I was highly impressed with both Cory and Waymon, and Jaguar Movers as a whole, and would recommend them to anyone else looking to move.

    I can no longer recommend Jaguar moving. I had used them multiple times in prior years going from…read moreapartment to apartment, usually taking 4, maybe 5 hours for two guys. I made my hopefully final move into a house and scheduled them for 9am. I called around 9:20 to find out where they were, no one had contacted me. Said there was a personal emergency and it would be 10:30. 11 rolls around, still nothing. I call again because they are not keeping me updated, they finally arrive around 11:30. It took over six and a half hours, constant complaints of how a third guy wasn't sent, they didn't wrap anything other than my tv, and actually broke off some of the brick on my steps at my new place for how rough they were being with my belongings. And after all that.... A 5% discount. Please do not use Jaguar moving. You and your furniture deserve much better.

    Quick Moves of Florida

    Quick Moves of Florida

    4.5
    (26 reviews)

    We had called multiple companies for quotes and Joe was not only the timeliest to respond, he has…read morethe best rates. We moved on Monday and it was so easy. They do an amazing job making sure the truck is loaded well and are quick with it(but mindful of your items). This was one of the best moves I have ever experienced. I will recommend to everyone I know.

    In my life, I have moved 7 times. Twice on my own and five times by movers hired by my employer as…read morepart of a job assignment. I've had my share of good and bad moves and movers. Recently, I hired Quick Moves of Florida to move my household belongings. Prior to signing them up, I asked around and was surprised at the number of people who were so displeased with the movers they had used. Needless to say, this feedback worried me. I looked them up on YELP and saw that the comments were all good. I spoke to Michelle in the office and liked her explanation and decided to hire them. Move day was January 30th. They were scheduled to be at my door between 9-9:30am. At 8:30, I got a call from the lead guy, Joe, who said that they would be a little late. The two movers and their truck rolled up to my driveway at 10am. Joe Stingone introduced himself and his partner and we discussed what was about to happen. Then they got to work. They loaded my packed boxes and furniture. Both of them - Joe and Jonathan - were very nice and respectful. They were talkative and asking me relevant questions such as what stays and what goes. They used blankets to wrap most of the furniture (dressers, bookcases and some tables) so they would not get damaged in the move. They handled fragile items with care. I was amidst the whole time but not in their way nor micro-managing their work. The job was quick and efficient and finished earlier than I expected. Their fees are reasonable and not outlandish. I saw them do really good work - the best that I had seen to date. I highly recommend Quick Moves of Florida.

    CubeSmart Self Storage - selfstorage - Updated July 2026

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