Unfortunately a negative review that I wish had not gone that way. I like other users have…read moreencountered verbal abuse from the property manager after attempting to pay what was due before auction. Each time I attempted to make payments, i have encountered road blocks stopping me. If you value any of your stuff, I suggest not using this company, or at least this location.

The manager (Chris) is terrible, he attempted to illegally auction my unit (in violation of the…read moreSCRA Act) and when I called him to rectify the situation he was verbally abusive to me. I have to speak to the district manager every time because the property manager (Chris) is absolutely terrible. Had I known this beforehand then I would have chosen a different storage location. The previous manager (Sandy) was amazing, but the new manager (Chris) is terrible, I never thought I would have to contact a lawyer when I chose to store my personal belongings with StorQuest ‍‍ The location does not manage rodents either, the last time I entered my unit there was rat feces everywhere and significant damage to my belongings

Scott and Mr. Kevin are Rockstars above and beyond they helped me with the whole moving process and…read morestorage as well. I wouldn't hesitate to get a storage unit or a U-Haul from these guys. Thank you so much for all the help!

Returning a UHaul we had driven overnight across three states. Tired. UHaul return naive…read more Accidentally went down the block to the liquor store which is also a UHaul return location but REAL sketch, no one to help. I figured out I was in the wrong location and that I should be at Advantage Self Storage. Kevin was phenomenal and the drop off went smooth and quick. Kevin was thorough and provided excellent customer service.

Update, still awful. I sent in all the paperwork for the break in at the beginning of December for…read morethe insurance. I asked them 3-4 times if they got it and they said yes and they submitted it. Over a month later on Jan 13th they finally told me they never sent in my insurance claim and they don't even have it so I had to resend it. They told me the claim finally got approved and the check will be here in 10-14 days. It's been 26 days and I still have nothing. My unit got broken into sometime in October and I still have not gotten my insurance payout because these people have no clue what they are doing, they pretended like they help but do nothing, and they honestly screw over the customers. I've talked to a lot of other renters and everyone I have talked to has been treated poorly by these people. Almost every conversation includes I'm looking for a new place. The gates and doors are broken all the time so I find homeless and other people who shouldn't be there. The amount of times I've seen someone trying to steal a bike out front or something is crazy. They've also messed up my card payments 3-5 times. I have auto pay and have always had money on my cards, yet somehow every few months I get an email saying thanks for finally paying and there was a late fee added. They even sent me emails that they cut off my own lock and put their lock on because "I missed a payment." Honestly it's taking everything in me not to go in and curse these awful individuals out. They still have not fixed their shit and they decide to throw more shit on me all of the time. I am so fucking over it. Once they finally give me my couple thousand, I'm probably going to find a new place too. Awful awful awful. Honestly they have seriously damaged my financial well being because of all this. They told me my claim was in in December so I bought my stuff back, it was over $6K stolen because they said they check would be there in a few weeks. Now it's been 3 months and still no check and my bank is still way lower than it should be because I used all my savings. I hate GreenBox. Not to mention, they also refused to let me use the truck when I moved in and they said that's free.

You'll see from my other reviews that I rarely give two stars. I just didn't have a good experience…read morehere. I actually rented from them for several years. At first, it was fine. You can go in at any time with your code. After a while, they started locking down the garbage outside. I was going through my mom's things after she passed away, and I had to take everything I wanted to throw away home with me. It was frustrating that they didn't have a way to take care of that there. I started to get a little sketched out when I went on the weekends. It was pretty empty, but I would run into people who gave the impression of hanging out (sitting in the hall, charging their phones.... No idea if they actually were living there, but it just gave me a weird vibe). I tried to go into the office to take care of a problem that I had and no one was in there during regular business hours. That was frustrating when I drove all the way there to meet with someone. I could've dealt with all that, but my last straw was after I had been paying on time for years, there was some situation with my credit card, and they charged me a late fee. I took care of it as soon as I got the email about it, but they wouldn't reverse the fee and because it was the weekend, they also disabled my code, so I couldn't get in. So annoying that they would throw away a good customer relationship just to get a late fee. I then packed up my stuff and moved somewhere else.

This was a weekly occurrence here at this location. Definitely would not recommend anyone to store…read moretheir personal belongings or any valuables here for there Are no employees or managers hardly ever working on the property location. As well they never shovel the snow. Buyers or renters beware!

Sarah and Laura at the front desk were very helpful. process to rent a unit took about 10 mins and…read morewas an extremely easy process. clean facilities also!

The 2555 S Lewis Way, Lakewood CO staff and facility deserve a 5 star review, however the pricing…read morepolicies of this company deserve a 0 star. I was renting a 10 X 25 unit and needed a bit extra so I added a 5 X 5 unit and signed in office (not the discounted web price) for $59 per month. I had only had the unit for 3 months when a note came to say that the rent was being increased by 40%!!!!! to $84 a month!! this whilst the in office rental for the exact same unit was being advertized on the website at the price I was currently paying - $59.... Meanwhile my 10 X 24 ft unit price was also increased by about 10%.... whilst the advertized price on the website was at the absolute same as we were already paying (we didnt do the web offer but rented the unit via the office)... These price hikes need to be called out and should be plainly put to the renter at the time the unit is rented... Perhaps all storage facilities do this kind of price hike once they have your stuff stored in the unit but I found it particularly disgusting and disappointing. I did cancel the 5 X 5 unit and move my stuff out rather than pay the price hike but I was stuck with the larger unit and had to reluctantly pay the increase... ughhhh I should add that the manager did offer to see if she could get me a break of sorts on the price hike but I was so hacked off with the 40% increase that I did not want to give that corporation any more of my money and decided to therefore find an alternative arrangement.

I've had a great experience with Shannon she was very friendly and helpful. The facility is clean,…read moresecure, and well maintained. Highly recommend for anyone in need of extra storage space!

This is the second time I've used Legacy Moving and I couldn't be happier! They seriously take the…read morestress out of moving. I moved from the 1st floor to the third floor of an apartment building (with elevator). The whole thing took about 2.5 hrs. Alex helped organize the move and was a pleasure to work with. Customer service is definitely a top priority for Legacy Moving. David C was my crew lead and he was awesome. Super friendly, professional, and knowledgeable. Will S was also great; he worked with speed and efficiency. I even caught Will jogging up and down the hallway a few times! Great quote, fast job, and overall great experience! I would highly recommend their services to others.

Adequate floor protection was not provided as promised. They refused to remove a TV from storage…read moreunless we bought a box from them. Did NOT assemble our bed and left many large items with plastic wrap still on them for us to do. (We are elderly and I am disabled!) They had stacked things too high on one trip and boxes went falling into the ground. Friendliness and timeliness are average (was supposed to take six hours and took 8). Cost initially seemed that it was going to be better than average. Can't say I would recommend them based on today's move but maybe I'm just too tired after this day!

I LOVE this place! The managers, Cindi and Billy are so kind and will do anything to help out! I…read morehave used Shut and Lock Storage on and off for over a decade! Short term or long, they are very dependable. Will continue to use their services when in need.

From the owner: Rent 1st month get 2nd month free. 5'x10' $59, 10'x10' $120, 10'x20' $160 Call today (303)233-5627…read moreAll storage units are garage style, you can pull your vehicle right up to your storage unit and unload!