5 stars. Louie provided excellent service and was thorough during my rental process. This location…read moreis clean and new. Would highly recommend!

Louie and Andre are great to work with however management raises the rent $100 every 4 months. This…read moreis completely unreasonable. I'm extremely disappointed in their lack of consideration for their customers.

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

They don't have a bathroom could you imagine coming from a long move having to go real bad and…read moreperson working there says no bathroom for customers but you could go down block to CVS. What kind of nonsense is that. I did not argue with guy that is pointless. I asked if they were on Yelp he said yes well here I will tell my experience !

Compass Self Storage rips off your customers. You increase your rates by 40% every 6 months. This…read morecomes from the blood-sucking MBAs that run this crap company in Ohio. Your storage facilities - especially the Bloomfield, New Jersey location, is RODENT INFESTED and leaks water into the storage unit. My rent went from $116 to $175 in 2025 alone, and I was an ongoing customer SINCE 2007!!! If this is how they treat their long-term customers, imagine how they will treat YOU!. #SCUMBAGS

DO NOT deal with this location. It is unsafe, No one is on…read morethe property. There are no flatbeds available. They've been renovating their office since August and no one is around. I moved out for 4 days alone and there was no one to sign me out. No bathroom, boxes got damaged from liquid. Apparently not the first time. Started to feel really unsafe from lack of security. Kept getting calls looking for payment but was gone. Meanwhile Also returned a call from them and got a TEENAGE GIRL who was so confused as to who I was. DONT GO HERE. Maybe if you have no choice and you dont care if things get damaged and you go with someone! Maybe.

Truly the worst. When it was Moove storage - I never had a problem. Have had my stuff there for 3…read moreyears. This company that bought it - the lack of normal human contact - the hardline attitude is creepy. Too long a story about a CC that was replaced with a new exp date. All the other auto charges transferred just fine. Not this place. So I get a fee. Call them with the replacement cc. They won't remove the fee. Next month - they charged the old CC again. Never changed it in their system. I get a text saying past due. I call the next day. There's a fee again. So - they can have their $30. I'm moving to a different company and will give them $215 a month. Not very good business to trade one time payment of $30 for another year of 215/month. But I'm cool with it because I found another place that's much less.

Daysha was a pleasure to work with. She was patient and very accommodating. Her…read moreprofessionalism and great customer service is the reason I will continue service with the company. Thank you Daysha

I wish I read the other reviews before signing up. They bait and switch on the price - gave a good…read morerate (in line with other places) and then 3 months in almost doubled the price. At the same time, the prices for new customers are lower than what we were initially paying. We will be moving out to a different company since this place takes advantage of customers.

I strongly advise against renting at Extra Space Storage in Bloomfielddue to severe rat…read moreinfestations, unsanitary conditions (including feces), and the disturbing discovery of a dead mouse in our rental unit. Our experience was so concerning that we moved out immediately after arriving to collect our belongings. Please consider other options for your storage needs. We made sure it was deep cleaned before we moved out! See pictures

We love our now two spaces at extra space storage we're moving, and they made it so easy! Jasmine,…read morethe manager is wonderful quick to reply and always accurate. Access is a breeze can't say enough good stuff about this.