I 'd give 10 stars if I could. My space is clean & located close to an exterior door; I even have a…read morelight in my unit! Christina was really helpful - gave me snacks too. Definitely recommend if you like convenience, friendly staff, clean units and snacks! They also have so much tech with a gate app, motion sensors in units, lots of cameras and these new smart locks you open with your phone! I got a great price too!!

My mother and I cleaned out the unit because she was afraid of the consequences of not following…read moreyour policy of renters cleaning out the unit. We took pictures and videos. The attendant didn't even bother to look at it, so if she did apologize what was she apologizing for? Strange isn't it. She was extremely flippant and her apology was not an apology. Everybody, just look at how dishonest this business owner is. Shameful. Please again, save your money.

This facility is the most unprofessional storage facility I have ever encountered. 5x5x10 for $70…read morebucks a month? Shame on me for letting that special be the reason for even renting there. I thought I would only need it for a month or so. The staff here are EXTREMELY rude and insensitive. I rented a storage unit then relocated to Nevada. My intentions were to come back to SC to retrieve my items. They were advised of that. That's where all the trouble began. The late fees for this place were almost as high as my storage rent! At some point, another tenant cut the lock on my unit and the Regional Manager called me personally and let me know. He also added a new lock and allowed me to pay by phone. I was totally unaware my things were unsecured without that call. The staff NEVER called me, just sent me an email saying my things would be removed and discarded for a violation?? That was attempted theft on my unit, not me not having a lock. The manager (seen in the green shirt) is rude and hates her job seems like. She leaves customers on hold, isn't helpful, and when I needed an extension and/or a late fee waived to avoid losing all my belongings to include (pictures and mostly childrens clothing and toys), she refused. One of her staff said it's up to her if she wants to or not. They said she is "picky" about who she does this for. I was always polite, even though she NEVER was to me. She would leave me on hold, never return my calls and screen my calls. She and her staff are cold and HEARTLESS! Storage is a total ripoff and I do NOT advise using it. You have a better chance of safely using a friend or family members garage or basement than using a Storage facility. I will say this...I've used Public Storage in the past and the customer service was completely different!

Angela and her team are great! Very helpful and always friendly. The property is always clean and I…read morenever had a single problem with my room. 5 Star Experience

I lived in Columbia for 10yrs I used ESS when we got here. Now I'm using them. Always helpful and…read moreunderstanding. Good staff and much helpful! Mike helped me very much. I can't thank him enough. He's at the Twonotch location!!! Go see him! Tell him or them Big El sent you! Even if they don't remember me. They will treat you like they did!!!!

To be honest Anika couldn't have been more polite and professional. Rate was fair. it's a storage…read morefacility people, not a 5 star restaurant. I've had zero issues. The lot and unit are clean with excellent security.

We needed a place to temporarily store some household items. Jim was extremely nice and…read moreaccommodating and took the time to talk with us and find us a unit that met our needs. It is easy to access the unit when needed and it was clean. We would use them again if we ever need storage again.

They are great and conveniently-located storage company. I used them to store both home belongings…read moreand a car, and both situations were handled with professionalism. I would definitely use them again for future storage needs!

Hard working team. Great prices. This team went above and beyond for me; while taking the extra…read morecare of my belongs. Very respectful gentlemen.

A relative hired Prohelp Movers to move some furniture from my basement to Prohelp's storage…read morefacility. It is good to have my basement back. The two gentlemen, Rodney and Demario, are the most polite movers I have ever met. Although I did not hire them, they treated me as if I did. The owner of Prohelp, Parker, came to my home at the beginning of the move, introduced himself, went over the process of the move, got my approval and left. The move began. Rodney and Demario treated each piece of furniture as if it were their own. They wrapped every piece in padding and shrink wrap. They made something that I was dreading into a very positive and enjoyable experience.

This new facility on Hermitage rd is nice HOWEVER the management is lacking! We were stuck in the…read moreelevator 45 min. We pressed alarm 3 different times...15 Mon apart...no help came. Luckily a customer heard it, called 911 for fire dept.! No manager was on duty, employee called out sick...and manager was not even aware it was unmanned. On a Friday midday. Another manager from another location came to make sure we were ok....after fire department was dispatched! Had the customer not helped us , no telling how long we'd been there . I've asked for a free or reduced fee for this fiasco...nothing...not even a reply! Crappy management in my opinion.

I love to give credit where credit is due. In this case Cary went above and beyond Midgard self…read morestorage, with our u-haul order. Me coming in in a stress and frustrated state, she mad me feel comfortable and confident proceeding with our order. She was friendly and super helpful...and they have great coffee

Jess and Elizabeth are AWESOME!!!! They are very friendly…read moreand helpful whenever I need to stop by or call about my storage units or renting a U haul. The facility is well kept and they are on top of any issues that come up. I have already recommended Midgard Lexington to a few friends who are unhappy with their current storage facility. Again, Elizabeth and Jess are the Best!