Staff was very friendly and compassionate. My dog felt very safe with them. They were open and honest with recommendations and cost.

This review is my opinion of my experience, and my best recollection of the events. I would not recommend this veterinary clinic to anyone after my recent experience with this team. Because this will be a long review and some might not want to read it all, the short and sweet: IN MY OPINION, they: #1 - Charge excessive costs for procedures. #2 - Have very poor communication and emotional intelligence to understand the experience of the pet and family #3 - Provide unnecessary testing and pressure to make the most amount of money they can off of the concerned owner. #4 - Treatment for a misdiagnosis and lack of empathy for the out of pocket money that it cost my family. #5 - Extremely rude and unsympathetic to my personal situation once I declined their proposed treatment plan. BOTTOM LINE: Symptom - 9 year old dog suddenly starts peeing in the house. Treatment plan at Cudahy vet clinic: Visit #1 - 300.00+ for first visit and Arthritis meds and rabies vaccination. Visit #2 - 700.00+ for 2nd sitting visit, Urine, Blood, Heartworm test etc. Police called on me less than 30 min after declining and leaving the office in frustration and not paying my second sitting bill. Treatment at another neighborhood clinic Visit #1 - 259.00 First visit, Blood and urine. Complicated diabetic diagnosis. A 3 out of 6 heart murmur. Out of respect for the good employees, impacted by my negative experience, I will start this off by stating there are some aspects which were exceptional. #1 - The receptionist was amazing. Kind to me as I was going through it. She might have been the only kind face I saw during this ordeal. I am thankful to her. As for Mr and Mrs Shampo - yikes. I brought my dog to this clinic, as we have for years. I will admit that I am not the kind of owner that constantly brings my dog to the vet. I come when there is something wrong. Just like I do for myself and the doctor. I do not go just to go. My dog had recently started having accidents in the house, after never having an accident in the house in the 9 years previous. We wanted blood and urine work, as I thought it was something related to his kidneys. Dr Shampo believed it to be arthritis, or at least he said that is his belief, and sent my wife home with a 300.00 + bill and some arthritis medication. Very interesting diagnosis for a dog peeing in the house, but he is the "expert". Fast forward a week and my dog is still peeing in the house. This time I decide to take the dog myself. I tell him that I know my dog better than him, respectfully, as I spend all my days with him. I tell him it isn't arthritis, as he pees all day every day on every scent he finds outside, and his leg isn't keeping him from peeing. I want blood and urine checked. They come to me with a list of items that they want to check on my dog, heartworm, blood, urine (withdrawn from his bladder via a procedure), etc. 700.00+ in total costs. Included in this bill is a second office visit charge. Its Christmas, I have kids, and quite honestly, it's a ton of money. My jaw drops, I ask why blood and urine wasn't tested the first time and his answer is that he was trying to spend the least amount of my money as possible. I was angry and in shock at the bill. I state that I feel like they are trying to sell me a car warranty and that I would go to a different vet, and I leave. My dog is going through it and I feel like he is dying, and the vet is trying to treat for arthritis and rule out heart worm? I walk out the door frustrated and call a different vet, in the same area of the city, who is able to not only see my dog, but also complete the blood work and urinalysis for 259.00. Within 30 minutes of leaving, they have the police calling me and insisting that I come back to pay my bill as they saw me and need to be compensated. They called the POLICE! I am stressed about my dog, left out of frustration, and they got called out trying to rip me off and didn't like it. I came back to the office and paid my bill. I then requested my dogs records and they make me pay an additional 30.00 PER DOG for the records. Needless to say we did not leave on friendly terms. I finally got my records 3-4 days after, which if you ask any other vet in the city, that is almost unheard of, and they do not charge you for the records. They will tell you that those records, they are costs built into the office visit charges. The other vet, in a matter of an hour, AFTER LISTENING TO ME AS THE OWNER, taking my dog outside and catching his urine manually, determined for 259.00 that the reason my dog is peeing in the house is he has complicated diabetes and needs insulin medication to be treated. I see many elderly people taking their dogs to this vet and it pains me that they probably do not have the technical skills to read online reviews and as a result will likely continue to be taken advantage of by this vet. read more

Good experience when it came to actual procedures/check-ups with my dog, but be careful... If you ask for records to take to another vet, they'll punish you for it. I asked them to email records to the other vet (a standard practice), and they demanded I come in to sign a "records release form", pay an "administrative fee", and that even after that it would take them "up to two weeks" to send them. Two weeks to send an email. I've had a lot of vets over many, many years and have never once been asked to do these things when requesting a copy of our records. read more

The saga continues. My lil doggo is getting older and has developed some health problems. Dr. Shampo and staff continue to care for him and support us through the diagnosis and navigation of canine diabetes. I called their office today with some additional concerns, and was given free advice from the doctor and also told to call their clients-only 24-hour emergency line tonight if doggo doesn't start getting better. Dr. Shampo really instills confidence that he is there for us and cares about Dean's well-being. His business is more than "just" a paycheck for him, that much is very clear. If anyone is looking for a new veterinarian, this is your guy. Once you become a regular client, you're basically made to feel like a friend. And any pet parent knows that the health and welfare of their baby is top priority- so I urge you to visit this clinic!! read more

My wife and I never thought we'd reach a point where we would be writing this. After defending Cudahy Vet from other reviews/complaints on social media for the past few years, it is with a heavy heart that we write this after a 7 year relationship with Dr. Bob Shampo. Their Clinic and services have unquestionably descended over the course of the past year. This is not limited to one bad experience, but several, including the death of our 5 month old English Bulldog puppy, Charlie, that passed during a spay procedure. Frustration set in around June of 2020. Our male St. Bernard, Sheldon, was having chronic diarrhea. We called Dr. Bob. His staff suggested "It's probably just the heat". We knew that was not the case. After a few more weeks of no change, we called again. This time, his staff suggested, "He's probably drinking too much water". We also knew this was not the case. A few more weeks passed by with no change, we called again. This time, it was Dr. Bob himself that suggested "He must have gotten into something in the yard". After hearing makeshift excuses, we expressed our frustration and told them we need answers. Before they could get him in for an exam, we had to rush Sheldon to the ER for excessive vomiting. Long story short, after tests and ultrasounds, Sheldon had Pancreas issues and was severely anemic. In all the time Cudahy Vet wasted by giving us unjustifiable excuses, Sheldon went through several months of diarrhea, being lethargic and experienced a 25-pound weight loss. I don't think Sheldon would be with us today if we didn't get him to the ER. In the midst of what I just described, we scheduled our 5 month old female English Bulldog puppy, (Charlie) to be spayed by Dr. Bob. Charlie was a happy and healthy puppy. We dropped Charlie off at 8am on July 8thof 2020. Less than 3 hours later, we received a call stating that Charlie had passed away after surgery(during recovery). Our first question was 'How, how did this happen'. Dr. Bobs response to what happened..."I don't know". They proceeded to blame it on the breed itself, stating that with brachycephalic breeds, there is a higher risk of putting them under. This is only true when the proper precautions are not taken. In contrast to other breeds, bulldogs under anesthesia CAN NOT maintain passive respiration, so to maintain airway patency, they require active compensatory hyperactivity of their upper airway respiratory muscles, meaning, they need pre and post-surgery oxygenation. If these steps are not taken, they can not breathe on their own and they will virtually 'suffocate' to death. To blame this untimely death on her breed, is just reckless. Bulldogs are put under anesthesia every day. As a matter of fact, less than 1% of dogs die under anesthesia every year. It just doesn't happen. It is also strongly recommended that an anesthesiologist is on staff with Bulldogs due to the level of care that is required. There was no anesthesiologist on staff. Nothing but vet techs. Charlie did not receive the level of care that is required for a bulldog. And because of that, she is not with us today. While they did pay for Charlie's cremation, that was after they billed us $900 for her spaying, including a $20 nail trim fee they did during her spay. They couldn't even leave out the darn nail trim fee from a surgery that resulted in her death. These issues do not end here, and if I had more characters to work with in this review, I'd go much further into detail on other issues, such as inadequate exams, product pushing and downplaying symptoms. This past year we have experienced nothing but headaches with Cudahy Vet. They claim that they are a full-fledged animal hospital who has the most advanced technology, which they will defend all day long. But that could not be further from the truth. They mislead their level of services. They conduct their surgeries in a windowless basement, and if you have a large dog that does not do stairs, prepare yourself to have to carry them up and down if they need x-rays or a procedure. This clinic is not equipped for large animals, among other things. Like others, we thought they were great too. Until they weren't. read more

See all

The people here are always a pleasure to work with and you can really tell that they love what they do and the animals they care for. They have taken care of our last 2 dogs and now our new little girl also ;). Had to share with others how happy we are to have them look after our pets. read more

Cudahy Veterinary Clinic - Veterinarians Near Me - Cudahy, Wisconsin

I found my new vet! What a relief it was that they were able to fit me in last minute with my dog. I was very impressed with the dr and his staff. They were very welcoming and I will be going back. Doctor answered all my questions and was very understanding with my dogs needs. read more

Don't trust these veterinarians. I have a love bird he was losing feathers around his beak and eye and very itchy. They looked at my bird they didn't have any tools to look into his eyes they just guessed it was an eye Infection.They gave me medication. It did nothing, I called them back for a follow up visit they told me they don't have the tools to look at my bird.They suggested I go somewhere else. I made the initial appointment with them they charged me emergency care prices when it was their business hours. They knew what kind of bird I had they knew they didn't have the tools for taking care of my bird they just wanted to make money. read more

When I tried to make an appointment online for a sick indoor cat, the soonest appointment was available was December 20 (over a month away). A sick cat would be really sick or dead by then. When I tried to call Monday at 11 am, ring no answer. When I called last week Wednesday, the vet is not in on Wednesdays. When I inquired why they were open, they said, "to hand out food & medicine mostly". Cannot review the vet. Cannot get in to meet this guy. read more

We are very pleased with service and staff. We took our high strung chihuahua and he was so well behaved thanks to the caring staff.

Worst vet ever ! Not a reptile vet don't go there he didn't even know what kinda turtle mine was ! And was wrong about everything he said gave me antibiotics without a name on it so won't risk it ! $69.50 for office call and $15.00 for antibiotics !! Not a reptile vet please stay away !! read more

The care was good but the owner and staff are not professional. If you like that they vocally align their business as pro-police and pro-Trump, then they'd be a great clinic for you. It was seriously alienating when they started posting inflammatory, and untrue, political posts from their business page and started flying a huge Trump banner on their business property. They also are not complying with the mask mandate, at least as of 2 weeks ago, and if you challenge them on it, they will give a lot of vague reasons as to why they think they are so special to not provide a safe environment for their customers. Most other clinics are fully masked and have careful procedures to mitigate the spread of COVID, so I'll be moving on to one of them. Again, fine care, but so unprofessional. Would rather give my money to people who aren't like that. read more

Very reasonable pricing and won't suggest things that aren't needed. I would recommend this place to anyone.

Best veterinary clinic around. I'm thankful for all the staff. Very competent staff and they have always taken the time to help answer any questions or concerns. read more

I have a solid three strikes your out policy. I asked to have a script for heart worm medication faxed. They do not fax scripts, so I signed the waiver. PAID A FEE. When the company called to confirm the script, Cudahy Vet Clinic said they would not. Every time we came for a visit, we sat in an exam room for a minimum of 20 minutes before seeing anyone, and another 15 for the vet. I respect your time, please respect mine. The final straw was being told and shown on a fee sheet that the flu shot was $35. After agreeing, it turns out there are two flu shots (total of $70), and a follow up visit. Kind of annoying, but the kicker is when you bring your animal back for the second flu shots in the series they charge you another $70 and a VISIT FEE! None of this was disclosed to me. I will not be back. read more

Receptionist has an attitude. Will never go back there. I felt like they didn't care and that they were just out for your money. Too small of an office. read more

We recently had the pleasure of meeting Dr. Shampo, who purchased the practice in 2012, when we brought our new puppy in. He was so throrough and explained everything to us. He spent a lot of time in the room with us talking to us about what products he recommends and why, as well as training tips and puppy behaviors. He was really friendly and I was very impressed. Prior to meeting Dr. Shampo, We have always seen Dr. Reynolds. He has such a calming demeanor which really helps put our cats at ease. He also has always taken the time to explain things and make sure we have no questions. When leaving our last appointment, Dr. Shampo told me that someone is available 24 hours, even if I just have a question. I'm happy here. read more

I took my dog there to get prednisone for her seasonal allergies.I took her there because my regular vet was so busy and she needed help right away. This was my first and last visit. I was less than impressed. The exam rooms are bare except for a table. They have long hours , but good luck on finding a doc on duty. When I did get to see a doc, he lowered her dosage so much that it didn't help. I'm going back to my original clinic - St. Francis animal hospital. read more

We drive 20 miles one way to take our dog to Cudahy Veterinary Clinic as to us there are no other vets. Having pets our entire life and vets in various cities and clinic sizes, if you love your dog, this is where you should be taking them. Tired of the in and out rush of the exam rooms? Not here. A thorough and detailed answer for every question. Tired of nobody knowing you? Not here. I can barely remember the names of people. The staff that works here remembers the names of the pets and the personalities of both the pets and their owners. Tired of being asked for unnecessary and expensive treatments (like a $400 teeth cleaning for my 14 year old dog like one vet recommended)? Not here. One of our prior dogs we thought had allergies. Dr. Shampo wouldn't even test him due to his age and the testing not being accurate based upon his age. Our current rescue dog thankfully was taken to Dr. Shampo instead of a farm spaying clinic as not only did he remove extensive scar tissue in her spaying but also found a large mass, did thorough testing on in it and found it to be a large blood clot. Would a drive through vet clinic do that? Not at all. Plus we were given the options as to what we wanted done for procedures, pain medications, etc. and were involved in the decision making process for our dog. First vet that has ever provided us that option and much appreciated. In general, if you're looking for a vet that truly cares about the integrity of his profession and in the job of caring for the best interest of your pet while educating and involving you in the process, then as noted above, there is no other vet to go to. read more