This place is perfect neighborhood pet store. They are always so friendly to my dog when I come in…read more They have what I need every time. I also love their participation in community events. Really a local gem.

I've become a pretty regular customer here and I realized I should re-hype this place. It's a great…read morestore for pet food and toys with a family feel. They're always having little events and promotions and lots of customers bring their dogs. They have a good selection of both dog and cat items. My thing recently has been the pouches of cat food for extra hydration. My cats like the Weruva brand of those so I like to get them here. For some reason I always have better luck buying some cat food from the store rather than ordering by the case online, though of course I do that too. I've also picked up quite a few mousie and catnip and silver vine toys for my cats--silver vine has been kind of a revelation btw. I've even gotten a few dog treats up at the front register for friends' dogs. The single dental treats are hard to resist and the dogs like them. The people are always friendly and happy to offer recommendations. I have multiple sources for my pet needs, but I'm always happy to give Mac's my business. Can't say it enough.

Have to give a shout-out to Skilos. This is a family business and the people are always really…read morenice. They have many of my cats' favorite foods and products that some other stores don't carry like Dr. Elsey's Cat Attract litter. I also visit the other location depending on what else I'm up to. The 1st St location has often been very convenient. A heads up, they have limited hours on weekends. Great store.

The neighborhood was missing a pet store and I'm very thankful for this new addition to the area…read more Skilos is a locally owned business and they have lots of goodies for our furry friends. Also, you can be on their mailing list and earn points with purchases. Very nice and attentive staff. Check them out! They open at 10am daily.

**just went into the store today to discuss with a manager (she claimed she reviewed video footage…read moreof the incident) and I was told that I was the problem (the customer) and that under previous management the store was losing $50,000 and that they are so much better now. She told me that nothing would be changing and that the employee had every right to keep yelling at me even after I asked her to stop 40-50 times. Then, AFTER another customer walked in - as we were speaking - she then said that the employees would be written up and that she would have a discussion with them and they would be 'disciplined'.** Seems to be a lot of over sharing, lack of control/management, and customer service in general. What a shame. I am not the first person to hear of this behavior at this store as of recent. Complaint against: Bentleys Pet Stuff 2352 E Oklahoma Ave Milwaukee, WI 53207 Date: Monday 05/11/2026 Approximate time: 4:45 p.m. Employees: the two women with fluorescent pink hair working at this time (I have been shopping here loyally for approximately 8-9 years.) Situation: I walked into purchase cat food with my 10-year-old son, who wanted to buy cat treats. We looked around and did not see any, so I asked the employees (who had been sitting by the front door on a bench on their cell phones when we walked in), and their response (both talking to me at the same time) was a complete rundown of how ordering works, delivery for the store, how much stock they have in the back, why it's not out because they got it in that day, etc. At this point, I asked her to please stop and just finish checking me out. She then continues by asking for my phone number for loyalty. I give her the first three, the second three, then gave the last four digits. She typed in 5-2, then proceeded to pause, and so I repeated the last two: 7-0. She then says, "Excuse me, but I heard you the first time. I really don't need you saying it again to me." I then say, "This, sucks. I have been shopping here for almost 10 years, and I have never not seen cat treats, but have always been offered a solution, nor have I been spoken to/experienced this." She then (the shorter one with the bright pink braided hair, not the tall one with short hair and piercings) begins yelling at me, all while the other employee joined in - at this point, I am simply repeating "please stop" probably 40-50 times all while she is yelling at me still, and the other one is just standing there smiling at her. I then point to my son and then look at her and say, "Really with my son here," and she keeps yelling. I keep saying, "Please stop." She eventually gets to the check-out part and she tells me, "You know you can pay now, right? Let's go." And I say, "It's not up yet. I will when it's ready." While I am taping my card to pay, she says, "You know you came at us, so that's why this is happening." At which point I grab my cat food and instruct my son to walk out, and when doing so, I say, "I just want you to know I will be reaching out to District to file a complaint. As the door is closing, they both scream, "HOPEFULLY (and I am pretty sure b*tch!)."   I genuinely will never shop there again, and that sucks. When Izzy was managing the store, that NEVER happened; nothing even remotely like it happened. The fact that they spoke to me like this as employees, screamed at me, all in front of my son-- over cat treats and me asking them to keep checking out, then repeating "please stop" 40-50 times-- is just mind-blowing. When we got in the car, my son said, "I didn't think people that work at a store can talk like that. I was so upset I wanted to say something for them to stop. I am sorry that happened to you, Mom."   I would really love a phone call or something to get this sorted.

I was staying nearby for the weekend and my dogs nails were getting LONG. I called them up and…read moreasked if they had any openings for a nail trim, and they were able to get us in the same day (Saturday) for a quick visit. The whole staff was so kind and excited when I showed up with my dog. They offered some treats to make him comfortable, and let me wander in peace while he got his nails trimmed in back. They did a great job trimming his black nails down to a shorter length and filing them so they weren't sharp. Might be one if the best nail trims I've found in the city. We will definitely be wandering back!

Best practices for breeder selection and puppy selling. Knowledgeable staff. Overly accommodating…read moreand very patient. Great customer service. This place by far is the cleanest place I've ever been to for a pet store.

Went with my son from Milwaukee, we had a great time. The owner is super friendly and let us pet…read morethe puppies and get some good puppy therapy Place was clean and my allergies were under control! Didn't even need to take a Claritin! We will be back!

There were so many flavors and toppings to choose from; my dog loved it! I also loved how they had…read morelittle dog beds on the chairs so that the pups can sit right at the table and eat! They had tons of dog treats and chews for sale as well which was nice to get a little something for my child for later. I can't wait to shop for dog birthday cakes here when the time comes!

Such a great space! Sam was so nice and my dog really enjoyed his time here. They even had a slow…read morefeeder so my dog didn't eat his ice-cream too fast and get a brain freeze

After the Fiasco at Petsmart in oak Creek. I went to this…read morestore. Found out they haven't adopted out pets since Covid. However I had a lovely conversation with an engaging, informed, and FRIENDLY employee named Jamie Maybe she should go and train the people at Petsmart. Hah

AVOID AT ALL COSTS. If you are considering a grooming appointment, DON'T…read more My dog is a senior, double-coated giant breed. It was 97 degrees today, and he was dropped off for his grooming appointment at 8:30 a.m. He has never taken more than 4 hours to groom. I hear nothing by 1:30 and call them to see what's going on. The groomer acts INCREDIBLY shady when I check in and tells me it's taking long because he has "a lot of hair" I even told her "This feels really uncomfortable" and she laughs and assures me all is well. I should have known then. By 4PM, I again still hadn't received a single phone call, text, or update. After nine years of regular grooming, no groomer has ever kept him anywhere close to that long. I completely understand that giant breeds are physically demanding to groom, which is why I always tip generously--typically 40% or more. I've even had groomers ask if I was sure I meant to leave that much. My gut was screaming at me to go check on my dog so I did. I rush over to discover that my dog has been sitting in the back ALL day and they were only just beginning to start his cut. AFTER EIGHT HOURS. Instead of receiving a sincere apology, I was met with excuse after excuse: the groomer was new, he has a lot of hair, giant dogs take longer, etc. The manager was so incredibly nasty and dismissive, and the groomer even giggled during our conversation. "I told you I was junior hehe!" as if I heard her or even knew what that was supposed to mean. If it takes you three days to groom a dog maybe reconsider your profession. What was borderline abusive is what happened after I left. My dog immediately pulled me toward the nearest patch of grass and desperately needed to go to the bathroom. After being there for eight hours, it was clear he hadn't had a potty break ALL day. He is a SENIOR DOG. No dog should be left in a crate for an entire workday without communication to the owner. If they were running that far behind, someone should have called so I could have picked him up or rescheduled. Instead, he spent the day waiting while I had no idea what was happening. They clearly do not know how to manage their appointments and all of the dogs pay the cosequences in their grooming sweatshop. My dog was EXHAUSTED, so thirsty and so hungry for being forced to stay there ALL DAY while they took dog after dog instead of him. SHAME ON YOU PETCO. I won't be returning, and I strongly encourage other pet owners to stay far away as they obviously do not care. They tried to block my Petco account so I couldn't provide feedback but don't worry gals - I'll share my story across every platform I can find.

Aquatics Unlimited is definitely one of the most comprehensive and well stocked aquatics store in…read morethe Milwaukee metro. I've been here on many occasions and rarely leave without something to bring home to one of my three aquariums and/or our backyard pond. They have a vast array of freshwater aquarium fish, snails etc, as well as salt water, and fish for outdoor ponds (you'll make your way out the back door for this). They have pond plants, aquarium plants, rocks, driftwood, and more. Pretty much everything you might need for your set up or to get set up, they have. They are well staffed and their staff is incredibly knowledgeable. If you're unsure what you're looking for, or having an issue with your aquarium that has left you flummoxed, they can definitely help you through it. One of my favorite things is they have all their plants well labeled (beginner, intermediate, advanced), so you know which ones might require special lighting or co2. This is so helpful to ensure your aquarium is thriving. The only thing I'll mention is their fish prices are a little higher than some of the other aquarium spots in town. It's nice, because they're a one stop shop with everything you need. But, something to be aware of. Big fan of this spot! Get to it!

Beautiful store with lots of different fishy friend options. Nice staff. It's a must visit.read more

MADACC is an organization tasked with immense tasks and sometimes unpopular ones. These are the…read morefunctions they handle for a huge geographic area: * Provide effective and cost efficient animal control services by active enforcement of Wisconsin State Statutes pertaining to animal welfare for the 19 member communities of Milwaukee County * Assure safe, temporary shelter, veterinary and humane care for stray, unwanted, abandoned, mistreated and injured animals, including emergency on-call service between hours of operation * Provide a central location for owners to find and recover their lost pets * Expedite the return of animals to their rightful owner * Provide a progressive animal licensing program for Milwaukee County * Provide and encourage responsible, safe placement opportunities for homeless animals * Promote and maintain the highest levels of customer service and accountability to the public * Educate the public about responsible companion animal ownership * Provide placement of stray and unwanted animals and provide humane euthanasia when necessary In addition to all of this, they frequently hold free vaccination and microchip clinics for people who need it, supported by their charitable board. They give away hundreds of pounds of supplies and toys at these events. The vets, staff, board and volunteers work for hours to do this for the community. I've had the good fortune to volunteer at these and after servicing roughly 900 pets at a recent clinic, I was thrilled to have done something so impactful. Pet owners are so grateful for these services. I've also benefited from their fostering program and adopted two cats into our household, while my BF has rescued another pair. The staff and vets and volunteers deserve the upmost praise and respect for the good they do for animals - and their people. Try to support them - volunteer, donate items or your time. You'll feel so happy that you did. And get your pets licensed, chipped, vaccinated and spayed/neutered.

Well it's been two years now and 2 adorable kittens about a year apart who are Bestys who came from…read morewho knows where. Maddac has been so nice and helpful with the whole adoption process, they make it easy. To my surprise I found an outdoor kitten and I brought it in for a chip check an no chip was found so was told that I could adopt her and I wasn't looking to home another kitten. What really makes them shine is a homeless kitten with all the medical care and fixing vs the in house kitten gets the same care at like $15 so even if you don't adopt one of there animals they make it super cost effective to bring a stray in and make it very encouraging to adopt thet stray animal with the price incentives when my vet was quoting $600. Overall they do an excellent job at getting animals homes even if you adopt there's with finding a stray, now two kittens are warm and safe.