I moved a while ago and have been trying to cancel this service for 2 years, the invoice has been…read morepiling up on cash for me and I just received a debt email related to it the other day of around 160 dollars even though I have MANUALLY cancelled every single delivery for those past 2 years. They also completely refuse to acknowledge any requests and fail to follow up to any response they have. Please god do not ever, ever use this company for anything, because you will regret it. They did contact me a bit ago telling me that I had not returned the water cooler, to which I responded that I would wish to buy it. They told me that I would get an email in which I could use to pay for the machine. They never did send that email. I'm still waiting for it. Tomorrow I'm gonna call that debt company and give them an earful.

Our company has been using this company for an office water cooler. We went without water delivery…read moreMarch, April, and May but were still charged for water exchanges and delivery fees. I called to complain on 5/19 and was told our account was being transferred (no previous warning) and they couldn't help or start a ticket. This was after being on hold for about an hour, so I requested to speak with a manager to request a call back and sat on hold another 20 minutes to be disconnected. I called back 5/20 and sat on hold for over an hour before the phone was answered. I was informed an adjustment request to refund the erroneous charges would be processed within a week and a no charge pick up would be scheduled to collect our 15 empty bottles of water. I called back 6/5 to be informed the adjustment request was never entered. I was sent to a supervisor who gave me a confirmation number and assured me that it had been processed by her. That supervisor then scheduled a unit pick up for 6/10 and promised to call me on 6/11 to complete the closing of our account after all this trouble. I sit here now on hold (57 minutes and still no answer) because we just received our monthly statement with NO refund of the billed services that were NEVER completed in March April and May, the free delivery fee that WAS indeed charged to our account, and for water delivery that was not supposed to happen as I had requested for the account to be closed!

We recently started our water service with the Chicago location today. Nate our service Tech was…read moregreat and very efficient. His professionalism and fast install were very impressive. We appreciate the fast turnaround given as well when ending our service with our prior vendor and bringing them on board. I highly recommend them if you are looking for a new water service. JT, we thank you as well! Our company looks forward to working with Office H2O in the future.

From the owner: Office H2O is a local family-owned and operated company serving the Tri-State area of Indiana,…read moreKentucky and Ohio. We supply businesses using bottle-less coolers that eliminate plastic bottles, along with all of their problems by using the latest water filtration and purification technologies to transform already-available tap water. This multi-stage process removes particulates like dirt and rust, along with lead, chlorine and other harmful chemicals.

Great experience with Cooper's. They installed and system and changed the filters. Jaden is the…read morebest technician I've ever had. He was punctual, great at communicating, very nice, and helpful. He was so careful to keep things clean and tidy, which I really appreciate also.

I had a minor issue with my water softener that CWC installed almost 2 years ago (salt tank was…read morefull of water). I called and talked with a very helpful man who looked at my records and advised it was nearly time for my yearly RO filter change. He advised they could come check the water softener and change my filters together the very next day! Paul the tech arrived promptly first thing the next morning. He tested my water and explained the readings to me. He also found the source of the problem with the water softener very quickly and had the part available on his truck. He repaired it, then explained in detail what the problem was. I really appreciated his thoroughness and for telling me more about my unit. As per their warranty (7 years parts and labor), the water softener repair was no charge and the filters with installation were ~$150. I continue to be very pleased with Cooper's and their staff.

Talk about good service. Texted Scott about a water heater issue around 11:30 PM,received a call…read morefrom him at around 7:30 the next morning. Texted him pictures of the water heater label...he called back,....heater under warranty. Scott said he would pick up a new water heater and be back to my house around noon....done and done...out the door by 1:45. Can't be service like that from Quality Water Solutions.

From the owner: Quality is our #1 goal!…read more At Quality Water Solutions we provide water conditioning and purification resolutions for your home or business. With over 27 years of experience we will provide you great service at a great price! Serving Johnson County and surrounding areas.Our products and services include:* Water Conditioning* Water Purification systems* Reverse Osmosis* Water Softeners* Salt Delivery* Water HeatersLet us help find solutions to your water purification problems. Call us today to schedule an appointment!

Although the water in Bloomington is not extremely hard it is hard enough to cause us to replace…read morethe toilet guts in 4 and 5 years. Our challenge with a house built on a slab is drainage. The conventional water softener needs more drainage when it flushes out the system. This isn't true of this soft water system. As I compare this version of culligan to one we had installed over twenty years ago, I am impressed with the new technology and the new upgraded. The salt tank has a smaller footprint. We purchased another carbon tank that will filter out chemicals like chlorine. The system has a built in battery backup and is wifi enabled. Culligan even has its own app. I can schedule a bypass when the sprinkler system is watering the lawn. I can set the system to out of house when we are away. I can also check on water use from the app. Judd was great when he came out to talk with us. As senior citizens we opted into quarterly visits for Salt delivery. The installer did a great job The culligan store will monitor the soft water system. Give Culligan Martinsville a try if you are interested in soft water in southern indiana.

I fully trust and appreciate the Aqua System company. I am compelled to leave a review after…read moreseeing their people work on a problem we had with silicon resin beads filtering into our water supply from our soft water system. Understand, our system had NEVER been serviced since it was installed decades ago. After talking with the people in the store, I tried to replace the resin bed myself. With no skills of this kind, I pestered the employees over and over again before I made the exchange for a new resin bed. They were fully interested in solving my problem and took a model system apart in front of me several times before I had the courage to try it on my own at home. Through the many demonstrations, the team members never once let me see any sign of disgust or aggravation with my incompetence. I don't know how they kept from rolling their eyes. I eventually scheduled a service call due to a possible problem with the replaced resin bed. Eventually, we had to have a second service call before the problem was corrected. After all of that, I received a call from Jon, the Greenwood store manager, the morning after the system was fixed. The technician that had been at our house the day before had explained that the need for the service call was possibly due to a fault with the replacement resin bed. The company is not charging us for the service calls. This is not the kind of service that I am used to seeing in our world any longer. This company is in the business of making happy customers. I love my water!

After moving to a new house, I was horrified at my water quality. The search for a good water…read moresoftener company began and I quickly chose Aqua Systems. I was overwhelmed with the idea of such a big purchase but the company explained all of their price options, their rental program, and a rent to buy program. They made it so easy and affordable. They quickly came out for the installation and I haven't had any problems since. My water quality is SO much better now. I'm very happy with my choice to use Aqua Systems!

Took ownership of my new home Thursday and called during business hours Friday twice and they never…read moreanswered then proceeded to shut my water off and not be able to turn it back on until Tuesday because it "wasn't an emergency "

Horrible customer service!!! No communication!!!! I signed up for the water-line protections…read moreplane and when I finally needed to use it, I had 50 minute waiting times and no call backs when I requested them. I finally had to use a local plumber and paid out of pocket instead of being able to use the protection plan. I try calling customer service....42 minute wait times!!!!! I tried to email the president (offered if you were not satisfied with previous service) and what happened....? I get a message saying this service is not available! In-American Water need to get their act together, along with their "so-called" protection plan is worthless!