Great experience with Cooper's. They installed and system and changed the filters. Jaden is the best technician I've ever had. He was punctual, great at communicating, very nice, and helpful. He was so careful to keep things clean and tidy, which I really appreciate also. read more

I had a minor issue with my water softener that CWC installed almost 2 years ago (salt tank was full of water). I called and talked with a very helpful man who looked at my records and advised it was nearly time for my yearly RO filter change. He advised they could come check the water softener and change my filters together the very next day! Paul the tech arrived promptly first thing the next morning. He tested my water and explained the readings to me. He also found the source of the problem with the water softener very quickly and had the part available on his truck. He repaired it, then explained in detail what the problem was. I really appreciated his thoroughness and for telling me more about my unit. As per their warranty (7 years parts and labor), the water softener repair was no charge and the filters with installation were ~$150. I continue to be very pleased with Cooper's and their staff. read more

Cooper's Water - Water softener unit - Plumbing Near Me - Indianapolis, Indiana

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Great company! I called yesterday hoping to get a technician out here to service our Reverse Osmosis system. They answered on the first ring and my system has just been serviced (not even 24 hours later). They are quick, easy, and knowledgeable. Shout out to Aspen who works there whom I called today asking for a timeframe and she offered to reach out to the technician to get a more accurate timeframe. Also, thank you to Mike, our service technician for being kind, clean, and friendly! Can't recommend this place enough! read more

This company has the best customer service that I have experienced. They send you a bio and picture of your technician that is coming to your home. The technician that showed up to my house had the knowledge and skills to meet my home needs. The prices through this company was well worth every penny spent and SAVED. If you are looking for a water softener system or a reverse osmosis system for your home, look no further because Cooper's Water is got what you need. They also have a plumbing department as well. Choose Cooper's Water for your homes water needs and you wont be disappointed. read more

Cooper's Water - Plumbing Near Me - Indianapolis, Indiana

Coopers Water did an awesome job on our reverse osmosis system. They were quick and very informative. They have the best service and prices in town!! We are very happy that we went with this company! read more

After searching through several companies' reviews for a water softener system, I decided to go with Cooper. My initial discussion via phone with them was very positive and informative so I went ahead and scheduled the installation. Paul was my installer and he did a fantastic job. He called ahead to confirm the address and directions (Google maps is a hater) and let me know he was on his way. Once he was ready to install he asked if I had any questions and explained the process to me in detail. After he was done, he went over the entire system and was patient in answering my questions. He even explained how long it would take to get the hard water out of my system if I did nothing or if I ran the tub to quickly get to the soft water. Highly highly highly recommend this company. The warranty is best in class!! read more

I need my filtered water. And I don't want to contribute to the world's plastic problem. These lovely people efficiently schedule without a long wait, show up on time, and take almost no time to install their high-quality reverse-osmosis water filtration systems, under the sink. They hooked it up to the ice-maker, too! And their prices are the best in the area. *These people know what they are doing.* I simply can't recommend them enough. read more

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job! read more

Took multiple times to fix an issue, with a high cost. They were prompt, coming out to the house within 24 hours though.

This company discriminates. i had called them to install water softener and water heater for my daughter's house. My daughter paid them in full. I called them to replace my water heater in my house they told me they have blacklisted and added me to do not service list. read more

We are so pleased with our new water softener and reverse osmosis drinking water system Cooper's Water Conditioning installed! They came out quickly, tested our water, and gave us a quote which was less expensive than other companies for the same or similar equipment. They scheduled the install to fit our schedule. Paul the installer called to let us know he was coming exactly when he said he would be at our house. Paul was fast, efficient, and installed both the water softener and reverse osmosis water system perfectly. When he was done he cleaned everything very nicely. He walked us through everything we needed to know before he left. The price was exactly as they quoted. We could not be more pleased with the entire system which was installed! Thank you. read more

Installed a new water softener quickly. No BS. No high pressure sales. Quality work, quality product read more

Our current system wasn't working and we were expecting a lot of family in for the holiday. Meanwhile our toilets and sinks were turning orange and the water smelled. Cooper's Water Conditioning performed a miracle and got a new and better system installed within a couple of days, before our guests arrived. Thanks to Josh and Brett for doing such a great job installing it all. Paula C read more

Our Noblesville home was built around 1890. Needless to say, the plumbing had gone thru various stages of add-ons, patches, and cobblings together. Thanks to Josh of Cooper's Water, and Steve and Jared of Ferrer Mechanical, our humble little home has entered the 21st century. At least regarding the plumbing. Problems too numerous to mention were solved, including the replacement of old cast iron pipes. These professionals worked 8:30 am to 6 pm, and got the job done in a day. And despite the mess the job created, they left the place as clean as they found it. Josh, Steve and Jared were professional and respectful. Cooper Water and Ferrer Mechanical know what they are doing. I highly recommend them. read more

I've used Coopers for close to 10 years. I wouldn't use any other company. Today, Abel came to change out my reverse osmosis system filters. He was punctual, dressed in uniform, clean and professional. I've come to expect nothing less from Coopers. Abel did a great job, and it was obvious he knew what he was doing. This is a family owned business that prides themselves with their type of employees and the manner in which they conduct business. Highly recommend. read more

Good company, reasonable prices. Quality work. 7 year warranty. RO installation was great too.

We got a water softener installed less than a year ago. Picked this company because it had a good warranty vs cost. Almost immediately we experienced some flooding around the softener in our basement after softener regenerated. Called them to come check and of course their representative said softener had no problems. He claimed, "Must be an obstruction in the drain pipes causing the leak". We let it go for awhile not having time to fix it, then had an independent plumbing company snake the lines for $375. No obstruction. This company's plumber said the water softener's regeneration line is installed at a point that overwhelms the existing plumbing, resulting in backflow and flooding through a vent. Called Cooper's back up, they sent a technician who ran a quick regeneration test and it immediately backed up and leaked from vent. Said he would fix it, but would charge us full parts and labor price. So we're out $375 plus need to pay him additional $359 to fix their faulty installation! This is just bad business practice and I would not recommend this company at all. read more

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!! read more

Scott the owner was great from start to finish. His tech that came out to install the systems was very professional and answered all my questions. Scott has also responded to my text messages within minutes answering simple questions I had months after our system was installed. I would recommend Cooper's to anyone !!! read more

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company. read more

Highly recommend this company, after comparing costs and warranties and other options, we decided to go with Coopers water conditioning system, we absolutely love it, it was a big investment but definitely worth it, Cooper was priced most reasonably, and their install was fast and professional. read more

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service. I had reached out via Yelp to ask for a quote on a possible water softener repair. Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing. He advised that they wouldn't be appropriate for my issue. This prompted further investigation on my part which lead to a slab leak rather than a water softener issue. I really appreciated the advice and his thoroughness. It saved me an unnecessary service cost and time. I know who I'll be calling in the future if we do run into any water softener issues. read more

We had questions about our water softener and wanted to make sure it was working properly. Cooper's Water Conditioning was a lot of help! They came out and made sure everything was working properly. They were quick and efficient! They were highly professional and we would recommend them! read more

When I called recently for a filter change they were able to come out next day! I was shocked I didnt have wait! awesome service thanks guys! I'll call you next time when I need more service or replacement. good job! read more

Very pleased with their service and products. We had a water softner installed and he was very fast and explained the product in detail. I feel very confident in working the softner. Thank you! read more

Cooper's Water - Plumbing Near Me - Indianapolis, Indiana

Quick service and great installation! Very nice and did not try to up-sale for a more expensive unit!

Excellent service. I waited 2 days for a call back from Culligan and finally gave up and found Coopers online thanks to their great reviews. I have to add mine to them. They installed a brand new system in my new hone 2 days later and it was less cost then me buying a system myself to have installed. This is a great family business! Much appreciated! Good job. Thank you! read more

I called Coopers after the contractor my home warranty company sent missed two appointments. Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach! I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great. The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know! Highly recommend! read more

Great, family-owned business we have trusted for 9 years. Fast service and fair prices. Doug just installed a new RO - he came masked-up, kept his distance, and got to work -- even gave me a tutorial on upkeep from here on. read more

I had Cooper's Water Conditioning install a softener about 2 years ago. This system works flawlessly and transparently. We go to Florida for 3 months in the winter and I don't do anything to it. It doesn't waste salt if I'm not using water and takes off once we get back. All I do is check the salt level periodically (about every 4-6 months) and refill if needed. The service technician was outstanding. I even called them 2 years after they installed my unit to see if they would move it because I wanted to make room for another piece of equipment. They were over here within a couple days and did a great job. I can't say enough for this company. It is a great system well worth the cost. I live in Fishers, IN. read more

Several months ago my aging Whirlpool WHES33 water softener stopped working. I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked. At the urging of a friend, I contacted Cooper Water Conditioning for service. The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in. With that, the unit should automatically reset itself. It worked! The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call. That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization. The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call. read more

Scott from Cooper's Water, LLC was recommended to us by a neighbor. He came and diagnosed a broken soft water resin tank and from start to finish our service was professional, extremely courteous, and reasonably priced. I highly recommend this company and the technician, Jesse, who arrived to service the drinking water filtration system and to replace the resin tank. It was apparent that the previous plumber had misdiagnosed the issue and was not transparent about the options. I appreciated the honesty and presentation of options that helped us decide what was best for our situation. I highly recommend!!! read more

We inherited a water softener system with our house that I didn't know enough about, so I called so see about having some preventative maintenance performed (just trying to be a good homeowner, y'know). The gentleman I spoke with told me what I needed to know over the phone and saved me a potentially costly visit. I really appreciate service companies that take the time to educate consumers. read more