Water heater went out and LD smith sent out someone within a couple hours of my call. They put a…read morewater heater on hold for me in case the issue wasn't a quick fix so they were able to replace it same day. Mason was knowledgeable, approachable and efficient! I even had him quote me for some future projects and pricing seemed very reasonable. Found my new go to plumbing team.

**** They cant dund me in their system but theyve been here multiple time. Hum***…read moreDo not use this company if you do make sure you request the best technician they have I'm not sure what the technicians fault I believe it was American Home Shield fault for disallowing what really needed to happen I had a tub that would not stop leaking out the spout and they would only approve the slight Band-Aids to get it done they said we'd have to open up the back of your wall and I said that's fine they wouldn't do it they denied the claim. LD Smith Plumbing ended up pushing down a stopper in my tub drain and it rotted out in underneath my Foundation I wonder whether they hire capable people are not

This is my second 5 Star Ciriello review - the other one is on Google. I have an ongoing issue with…read moremy 50+ year old kitchen drain getting clogged. I called in yesterday and Adarian came out today and got it cleared much more quickly than it usually goes. He thoroughly cleaned the floor and under the sink where he'd been working before he left. Another quality Ciriello job!

Requested svc and sent pictures (at their request) 10:30am fri. They acknowledged receipt noon…read morefri. As of 11am sat no response. Expected more from a co recommended by a retired plumber whom we liked and respected very much and trusted.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I highly recommend this company to everyone who wants great plumbing service at a great price…read more Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues.

Installed a new gas water heater. Excellent workmanship and unbeatable pricing. When I need a…read moreplumber I will check with Niles 1st to see if he can do it.

From the owner: Specialties: Locally-Owned, Locally-Operated, Commercial,…read moreResidential. Services: Water Softening Equipment, Commercial Water Treatment, Water Treatment Equipment, Salt Delivery, Reverse Osmosis, Water Testing, Hard Water Treatment, Drinking Water Systems. Brands: Aqua Flo, Hydrotech, Novo, Petwa, Watergroup.

Can't get 4 good weeks of well water. There's always something wrong. It shouldn't take 6 months…read moreto find an issue and fix it. Not to mention Amber is rude af! Diagnostics are all over the place...filtration system....No it's the electrical... now possibly new Well needs dug. Smh

From the owner: For Crystal Clear, Fresh Drinking Water…read more Feel confident that your drinking water is clean with the help of Imperial Water Conditioning Co. Since 1956, we have provided residential and commercial customers in Central Indiana with superior water treatment services.

Appt made with Kenetico 2 weeks in advance. Told service visit would be between 1p and 5p. Said I…read morecould video the process so I could do it in the future. No show at 4:40 so I called. Found out tech would be here around 5:30. He arrived. Didn't give me time to video. When I asked if filter was ok to use, he didn't look at it, just said, 'we will see' installed it and out the door he went. Terrible experience.

This place is pretty pathetic, the installer was a real jerk to my wife but did apologize after I…read moretold him I was leaving work to have some words with him. Also they leave all the old equipment and softener at your house so I guess they expect you to get rid of it.

We experienced a drain line leak that caused damage to our flooring. The company repaired the line…read moreand provided written assurance that the full situation would be taken care of (they confirmed in writing that they will take care of mitigation and floor repairs and confirmed in writing). Three months later, the repairs not done. The flooring has not been restored, parts of our home are still unfinished, and communication has been minimal despite multiple attempts to follow up and now they are refusing to cooperate. What has been most concerning is not the issue itself, but the lack of follow-through after responsibility was acknowledged in writing. This has resulted in an ongoing disruption to our home and a very frustrating experience. If you choose to work with this company, I would strongly recommend documenting everything clearly and confirming responsibility in writing before any work begins.

Best company recommended by Winthrop Supply & Cooper Water owner who know who can provide top…read moreproducts & servicein the area! Jacob Bills drove from a downtown job to my home & promised he'd be the "water guy" ...his installer arrived next business day & began the process which culminated by father, David, plumber extraordinaire~ who also installed sink & cabinetry & will be doing work in the near future for a guest bathroom. Wonderful to experience neat people! Welcome any time...so very fine & appropriate w/product to match compliments. They transformed bacteria & choliform in well water to become soft & drinkable.

I had an outstanding experience working with Plumb Doctor. My plumber Jason was courteous,…read moreprofessional and extremely knowledgeable. He diagnosed the problem with my water heater immediately and got it replaced without incident. Excellent service all-around! Highly recommended!

I called a number of plumbers during my plumbing issues. I had trouble with people calling me back…read moreand locking down quotes. Plumb Doctor always answered their calls, showed up when they said, explained what they were doing, and were upfront on price.

Cooper's Water is the company that installed our under-sink water filtration system -- they were…read moregreat then, and they're still great now. After neglecting our reverse osmosis water filtration system for five years, we (finally) made an appointment for service. The appointment was the next business day -- Jaden, the technician, obviously does this a LOT and knows all the tricks. He showed up on time, texted when he arrived (as I requested), was courteous and professional, and changed the filters AND the membrane in under half an hour! He also kept his voice quiet, since His Goatness was sleeping, which I really appreciated. Still five-star service!

I used Cooper's to install an RO system several years ago. Initially, all went well, but I was…read morediscouraged when the RO spigot began to chip after 6 months or so. Recently, I asked them to replace all filters in our RO system, which was overdue. While the technician was pleasant, I was upset that the cost was $368 in total for materials and about 15 minutes of his time. To be fair, that included replacing the membrane, but they have become substantially overpriced based on my research. Between the poor quality of the RO spigot and the high cost, would not recommend.