Big shout-out to Yani, Rosa, and Tulia of Route 74 who came to my home for the first time…read more Everything looks wonderful. I've never seen my shower that spotless!

This service is OK, but I think, based on my experience, that they're a little, I don't want to say…read moredishonest, because they're really upfront about their pricing. But the way it was implemented seems a little suspect I guess. They came to my condo which is under 1000 ft.², two bedroom two bath, and asked what rooms I would want cleaned. I opted only to have one of the bedrooms cleaned because the other one is a spare room and I never go in there and it never gets dirty as far as I'm concerned. Even my cats don't go in there. They said the charge would be $125 per hour for the first cleaning. If they were there for two hours then it would be $250 plus tax. So I'm fine with that because I figure it will take around an hour. They said that the second cleaning would just be $125 plus tax the entire time that they were there so if it took two hours the second time it would just be $125 plus tax. The first time they came to clean it took over an hour. And I was OK with that, because we didn't go over one hour by much. The dirtiest areas, obviously are going to be the bathrooms and the kitchen. So I expected they would spend more time in my kitchen and my bathrooms, and then there was vacuuming the rooms that I wanted vacuumed, and some mopping. So the first time they came it was around $162. No big deal. The second time they came they did all of the same areas in 45 minutes. It was second time they came, and they knew the layout a little better, which honestly is not confusing, but it's all stuff they've done before, and it was the same women as the first time. I just feel like the second time they came when they knew they weren't getting paid by the hour, but only for the job, they finished faster so they could maximize their income. And I don't blame them. Who doesn't want to maximize their income, right? But I honestly feel like they could've done all of that in 45 minutes in the first visit. It just seems crazy that when they're not charging by the hour, and only charging by the job, they work as fast as they can which can lead to missing some things, or not being as detailed. I also noticed that one of the women used Comet in my biscuit (yes, that's a color) sink. I had previously told the people who came for the estimate that I didn't want any kind of scouring cleaner used in my sink, but then they did it anyway. I never use an abrasive when I clean my sink, because I don't want it scratched or to become discolored. I discontinued the schedule they had me on, which was every four weeks, because I had some other financial issues that I had to take care of and having to spend $125 plus tax every four weeks would limit my ability to take care of my other financial issues. But knowing that they can clean my house in 45 minutes, I don't feel like I need to stay on a schedule. They said initially that if I did not stick to a schedule that I would have to pay $125 per hour each time they came. This is because they try to get you on a cleaning schedule. You can do every week, every two weeks, or every three weeks, or every four weeks. But the maximum amount of time you can go between cleanings would be four weeks, and if you went any longer than that, then that would not be a schedule that they could accommodate, and then each cleaning at five weeks or longer intervals, would be $125 per hour. Whereas if you were on a cleaning schedule then the second and subsequent cleanings would be $125 per job (not per hour). I hope that makes sense. Anyway, it doesn't make sense to stay on a schedule if they can clean my house in 45 minutes. But if I had a larger house where the cleaning regularly took two hours and they were really consistent about that, then obviously I would stay on the schedule because I would not want to pay $250 every time they came. Of course I would want to pay only $125 per job. But since I have a small place and they have shown me that it does not take even a full hour, I just figure I will call them for occasional cleanings, as long as they don't use a scouring powder in my off-white sink. The women who came were friendly and listened to what I had to say. They were very nice women. I don't have any complaints about them per se, except for the Comet, but that's probably a communication issue between the administration and their workers.