HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

Contract from July 2025 to June 30 2026 pre paid large quantity of propane in North adams,owner…read moreRichard coons of 1st propane, here's the dishonesty of MR COONS,I had residue of fuel left in pre pay on March 30 I ask to just deliver balance of propane I paid for to be delivered owner says I'd rather send to check I said ok thats fine and I ask to take me.off automatic delivery on the 2 accounts, I received screen shots of that auto off. On or about June 4th owner had propane delivered without my permission and has nerve to send me bill,obviously im not paying it. Mr COONS AND HIS COMPANY FAILED. BUYER BEWARE

Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

I contracted with John Ray & Sons to replace the oil tank in my basement and the work was completed…read moreon November 11, 2024. In early April of 2025 I noticed that a patch of lawn was dead, and when I smelled the dirt it smelled of oil. Bags containing absorbant material from the old oil tank had been placed on that spot. I first called the offices at John Ray & Sons on 4/3/2025 to resolve this issue. Since then I have had two no-call, no-show appointments. Two unanswered e-mails, and I have made several phone calls to their office. Eventually someone came out to resolve the issue on 5/2/2025. The solution was to remove as much dead grass as could be removed with a rake and spread grass seed over the area. The grass seed did not germinate in the oil contaminated soil. I contacted John Ray and Sons again on 5/20/2025 and was told that neither one of the customer service reps I had been communicating with were available. 48 hours later I still have not heard from either of them.

Jason from Main Care Energy had the nerve (or was dumb enough) to send me this message: "After…read moreshowing the photos regarding your storage tanks to my brother (he does the installations), he had a suggestion. He did not think there was enough room for him to install in the same location. Due to height restrictions and duct work etc." Instead he suggested a far more expensive option. I had the exact specs of our space; also specs from both the manufacturer of the tanks we wanted and from a few other installers that we called for bids. So I knew he was lying.

I guess these reviews explain my experience today. These people need to inspect my tank to deliver…read moreoil? Are you out of your mind? I don't give a shit what is okay or not okay w my tank, but to deny me oil delivery because I negate your bullshit is bullshit. I just wanted your oil, not your asshole opinion on what I may need.

I stopped by around 5PM on a Saturday afternoon and was the only customer in the store. I needed…read moresome wire ring terminals for an electrical project I was working on. There were two employees in the store including one that I walked past while he was doing something at the front door. No "Hello" or "Can we help you find something." I wandered down the central aisle looking both ways at every side aisle until I found what I wanted. I took it to the counter and both guys were counting money. Again, no "hello" or "did you find what you were looking for." I don't think they actually said anything to me the whole time. Small hardware stores need excellent customer service to compete with big box stores and the internet. This one experience was disappointing.

Throughout my life I have loved going to independent hardware stores. I enjoy the atmosphere; I…read moreenjoy browsing the aisles, and invariably I find things I didn't originally come for and am inspired to complete or start new projects. And, the employees are typically very friendly, very helpful, and very patient. Well, there is an exception to every rule and I found it at Phillips Hardware. I'd just moved to Delmar and had previously only gone to Lowes frequently as it is more convenient to my house. But, I went to Phillips wanting (and hoping for) good customer service and the ability to ask questions. I didn't get it. I needed some chain cut and some eye hooks for a ceiling rack I was hanging in my kitchen. The woman at the front counter was quite pleasant and called someone to help me -- perhaps the owner. A sullen uncommunicative man appeared and directed me to follow him. He seemed severely irritated to have to serve me and I was as polite as possible, treating him as if he was the customer. After cutting the chain, refusing to make eye contact he thrust the pieces at me. I asked where I might find eye hooks and, acting inconvenienced, he pointed to where they were; when I saw a small selection I asked if there might be others elsewhere and he snapped that that what was there was all that there were to be had. Clearly he doesn't like either serving customers or being asked questions. I immediately decided then I would refrain from further purchases at Phillips and after cashing out drove around Delmar to Glenmont to go to Lowes. There I actually did find very helpful sales personnel, and walked out with many purchases. What a severe disappointment Phillips proved to be; I actually prefer supporting independent businesses and will pay more for items in order to do so. I won't, however, put up with rudeness and bad customer service, which is why I will never return to Phillips. Btw, I found a wide array of eye hooks in Lowes, and they were among my purchases. I should have simply started there.

Not surprised they only got 21/2 stars. i cancelled my service. they owed me $100.80. It's been…read moreover 2 months now, and still no refund. Took them 3 months to pick up their tanks. So that's 5 months in total. Isn't it funny how checks always seem to go missing when it's a refund? They told me to basically go take a hike, literally. Plenty of other suppliers that don't tack on extra charges, which makes Nolan's service more expensive, hence why I changed to Tank Farm. Turns out they are Cowboys, and I doubt I will see my refund without going to small claims court for it.

I had a great experience working with Nolan Propane on my heating and air conditioning system. I…read morereceived several estimates before making a decision, and Nolan came in with the best plan to heat and cool my home. Their approach made sense, the pricing was fair, and I felt confident moving forward with them. Jack was excellent to work with from start to finish--knowledgeable, responsive, and easy to talk to. Ron, Mike and Ralph were terrific and went above and beyond. They were professional, hardworking, and took pride in doing the job right. I also really appreciated that the owner reached out personally to make sure I was satisfied. That kind of follow-up says a lot. I appreciate everything the team did and would highly recommend Nolan Propane. I would gladly work with them again.

the rudest lady that answered the phone. zero customer service skills. talked overtop of me and…read morewouldn't let me finish a sentence. could care less that we had a fire in iur furnace and went 2 days without heat. there policy is unless you get a tank of guel from them they wont look at your furnace.

From the owner: Family-owned since 1945, Long Energy provides quality heating oil, propane, diesel, and kerosene…read morefuels for residential, commercial, and fleet customers. We also provide sales, service, and installations for residential and light commercial heating, cooling, and plumbing. Long Energy serves Albany, Columbia, Greene, Schenectady, Saratoga, Schoharie, Fulton, Montgomery, and Rensselaer Counties in New York.

The facility is always clean and the people are friendly! We stop for gas to pick up some quick…read moregrocery item like milk or something yummy like ice cream here and are never dissatisfied!

Awwwesoooome. This…read moreNew York State brand Stewart's Shop in Feura Bush is GREAT! The Shop has a wide parking expanse. The pumps are squeaky clean. Gas pumps fast and the store inside is pristine - and I mean, pristine. It's a big gas stop! Everyone around, knows this place is hopping, that's why there's a line out the doors. All those sandwiches, fruit, snack bars, chips, beer, milk, frozen items, ice cream, pizza slices (made fresh and hot), the soups and add-ons and the milkshakes and coffee are all there. All are cold and hot and always available. The staff are the best and tremendously helpful to old and young alike. The 4 or so tables inside are perfect for families, travelers resting, tourists and old folks lounging around and reminiscing. There's an Italian restaurant next door. Right here where the Old Business District used to be. Stewart's Shops in Feura Bush is definitely worth stopping for to get those hunger cravings satisfied and squelched! Review: high 5

Spoke with Julia today. She helped me with a question I had and resolved a billing problem…read moreimmediately. Love that they answer the phone and are very friendly and helpful. Thank you CES.

Very impressed with the professionalism and service quality of CES. I have a propane boiler which…read morebroke down. CES helped me make a diagnosis remotely so they could order the proper part and make a visit ready to fix the problem. Jordan and Rudy showed up on time, confirmed the issue, and replaced the part efficiently, and all with a smile. Thank you!

I had this company's "service" in two separate homes. The first was a rental, so no choice, but…read morepeople told me he had the lowest prices, and it was years later, so I went with him again in spite of my having experienced him as being rude in the first home. He is not only rude, he is less than honest in his dealing with people. He moved the tank to in front of the gate to my backyard, so I couldn't even use it, and when I told him not to put gas in it because I wanted it moved, he took the tank away. He gave me a snotty little face and wave as he left. Then his wife called me and told me I had $900 on account with them. I told her he took the tank, but he brought it back and put it in the same place, so I told him to move it or not put gas in it. I never got my $900 worth of gas. At first when I called about it, they said, "No, it was only $300 (something)." But that changed to nothing by the next time I called. He is rude and dishonest.

This past spring my husband and I opened our summer cottage and to our dismay we had no gas. Upon…read morecalling Columbia Gas we were greeted in a friendly and concerned manner. The receptionist took our information and within minutes returned our call stating that a delivery truck was heading our way. Just luck that a truck was in our vicinity, or good customer service? It's nice to know that unscheduled emergencies can be handled courteously and expeditiously. Oh, and the price, we found out later was competitive! Thanks, Columbia Gas!

Pricing varies on who you are in the area !!!!! If you know you know !!!!!…read moreSome price less that $2 per gal and some over $5-6 per gal

Worst company I've ever dealt with. We sold our house in July and it's almost December and they…read morehave yet to pick up their tank! We had auto delivery while living there yet we ran out and were charged an emergency delivery fee for their error!!!!! We have had the tank locked for non payment even with a credit card on file for 4 years! My advice is support a locally owned company where they actually care about your business!!