I called here twice tonight to attempt to place an order for pickup for a friend's bday weekend…read more Someone at a B&B where my friend will be staying this weekend suggested I call Jim's and she would pickup the items for me. Super sweet! Unfortunately, the phone customer service at Jim's STINKS. The first woman who answered sounded half asleep, insisted they don't have anything but alcohol, and then hung up on me when I mentioned the website says they also have some snack and convenience items! When I called back someone else answered, was equally as rude and sleepy and said "We mostly sell alcohol." I said YES, I know, but I'd like to add some snack items. She got defensive and annoyed when I confused her for the first person (they both sounded asleep so easy to assume they're the same person!), and started insisting delivery was gone for the night. I explained that someone would pickup, that I don't need delivery, and asked why is she being rude in addition to the first person hanging up on me? I asked for her name, to which she replied "why do you need my name?" I was transferred to the first girl who said she had a customer come in and so she hung up on me since delivery is gone for the night anyway. Ummmm. You can't put someone on hold?? Really poor customer service. I was planning on dropping some serious coin to ensure my friends bday weekend in MV was made more enjoyable by my large gift basket. "Big mistake. Big. Huge. I have to go shopping now." I certainly hope "Jim" or whoever owns this place takes a look at who he has working in the evening and answering phones. And in case Jim reads this, I called on Wednesday night Oct 13, 2021. I know good staff is hard to come by these days, but come on. If you don't want to work and are too sleepy to answer the phones, quit and go home.

Jim's was amazing for our wedding! From order process to inventory, Jim's was everything we hoped…read morefor and made the entire process as easy as possible. Look no further for your events!

I've been shopping @ Reliable regularly for 20+ years even though I lived two towns over. Now I…read morelive in the same town, Oak Bluffs, so it's easy. Reliable has almost everything I need, along with the best prices, and I recognize most of the other shoppers, even when I don't know their names.

Friendly, great service, impressive inventory! Very community oriented...classic neighborhood…read moremarket on the Vineyard.

Almost anything you might need last minute - from bandaids to beer…read more Small produce section isn't always so fresh, make the trip to reliable or cronigs! Really yummy deli, pre made salads, sandwiches and take and heat meals. Amazing coffee!! Super awesome and friendly staff! Scratch tickets, keno, cigs, newspapers. A wee bit overpriced, but it is the vineyard!!

the place sucks since it changed hands, dont order anything they have to prepare, if you want…read moresomething off a shelf or from a cooler you will be fine just pay double the price from the grocery store in town.

Cruising back to the ferry on Martha's Vineyard I became parched and was I need of rehydration. Now…read moreI purchased a freezing cold bottle of water but noticed and outstanding magnet I decided to purchase as well. All fringes need a memento of the travels you've gone on. Kinda a daily reminder you've lived a life! I paid $5 for everything which was a screaming deal and even got a have a nice day from the person who took my money. One more thing is they have a tiny deli that looked really good but I was stuffed from cocktailing & eating at another location.

This place is a top convenient store in the area. This place has everything and at good prices. The…read moreguy working there is friendly and they have an atm