I had a major job completed...total engine replacement. The folks at Auto Tech were truly…read moreexcellent. I will always be taking my business to them and recommending them to friends and family. Honest...reliable...and nice as they can be!

This is my first experience and it was very positive. The only issue was initially in making an…read moreappointment--could not get anyone to answer. Since I live a block away, I drove by--they were closed for the week. I will continue to use this company for automotive services. Prices are very reasonable and they are very accommodating.

I am so excited to leave a review for CMA Honda of Winchester, and my dream team of Ryan, Frank,…read moreTyler, and Claudia. I was in the market to trade a vehicle and buy a new one and reached out to several dealers in the area who did not listen, tried to shove what they had on the lot down my throat, And throw in hidden items that were not needed. Ryan has been my service advisor who referred me to Tyler and Tyler and Frank work together to get me a great price for my trade-in and a wonderful price on my new car. Olivia handled all the paperwork and financing and was an absolute joy to deal with. All of them listened to my requirements And we're incredibly respectful of my time. I was able to negotiate everything over the phone and online so when I walked into the dealership, I was there an hour filling out paperwork and taking delivery. It is never been such a quick and effortless process in all of my years of buying cars. I highly recommend this dealership and this team.

since this is the only Honda dealer in town I think they have a captive audience. I spent 3 hours…read morein the dealership for an inspection and shock replacement. I was told the inspection would take 1 and a half hours. I checked at a hour and a half and was told that the shocks needed to be replaced and would take another hour and a half and would cost $300.00. I think that their customer service is lacking and they could care less about coustomer's time.

Brian, of Timber Ridge Towing, is the best in customer service. I have an emotional attachment to…read moremy car. The gentleman who towed it was so careful and considerate in delivering it that it brought tears to my eyes. I want to recommend this towing company to everyone needing that service...I also need to say the charges/fee for towing was extremely fair. This is an A+ company! Prompt response to the request of towing was excellent!!!

The alternator died on my truck as I was driving home from work. I called my insurance company to…read moreget a tow & the assigned TRT. The truck was in Cumberland completing another tow. He called me right away amd gave me his ETA. He stayed in contact via text, call and on the map tracker. He arrived in time estimated and got my truck loaded quickly and carried my truck to my home. Very professional. I highly recommend.

Excellent service. Great transparency. Fast turn around! Ritchie was wonderful at explaining the…read moredamages and how he would go about fixing the problems. I have high confidence in the work completed for my car!

Great shop!!! They definitely put your car back to factory space!!!! Would definitely recommend…read morethis shop

Called them to have a vehicle towed.. said they would be an hour.. 3.5 hrs later they never showed…read moreup and now not answering the phone. Complete waste of time.

fast service, quality all the way. I cannot emphasize how impressed I was with this towing…read moreservice. Best price by far!!!' I will recommend to everyone I know

Took my Odyssey here for a starter replacement. Everyone was accommodating and friendly. I walked…read morehome and received a phone call from the receptionist giving me a final price for the repair. She asked if I'd like an oil and filter change and tire rotation, as the mileage was due for it. "Sure", I said. An hour or so later I was out walking and stopped by to see if it was ready. It was not. The car was up on the lift, as the mechanic was at lunch. I asked to look at the invoice. I noted I was to be charged $89.00 for an oil change and tire rotation. I told the lady that her competition charged $39.00 for the same...$29.00 if I brought in a Valu-Pac coupon. She was unable to help me. Again, the mechanic was at lunch. I asked her to forget the oil change, have the mechanic take it down off the rack and I'll pay for the starter. I was frankly disgusted at this point. I walked home. The receptionist called telling me that they'd go ahead and match the competition's cost. Fine I said, do the oil change. When I picked up the car, yes they had charged just $33.00 for the oil change and tire rotation. The receptionist offered the dog-ate-my-homework excuse that the reason for the $89.00 oil change and tire rotation was because I'd asked that the mechanic check the tire pressure in the spare, and that to do so would involve removing the floor board, so the labor cost justified such a charge. Okay, first of all, cars don't have removable floor boards. Secondly, all that's involved is pulling back a pad of carpet to easily access the spare well. Thirdly, the competition will do this as a courtesy. This business practice is also known as fibbing. So at the end of the day, this operation charged me a fair price for my oil change...but only because they got caught trying to do otherwise. The Honda dealer charges $59.00 for the same, and I thought that was an offensive price. Watch who you try to rip off. Not nice to make enemies in a small town.

Took my son's VW 2001 Passat to them with a massive (6 qts of oil in 2 days) oil leak. I could not…read morediagnose the issue adequately. So I left the vehicle with instructions to contact me and go over options, etc. before any work was started! Ian put the car on the lift and found a hole in the oil pan. Jennifer (in the office) called me with updates and let me know exactly what options I had. In the meantime of course I priced out brand new oil pans for the vehicle from different vendors with the cheapest being around $189 + taxes. Ian proposed sending the current oil pan out to have it spot welded to see if that would work with the caviot that if the weld did not work I still had not paid anything. Welding, labor, oil & filter change, car back in action in 1.5 days for $211.88! Ian telling my son face to face that "under no circumstances should you be driving this car like a jeep of you will be back giving me YOUR, not your dad's money again"; PRICELESS. Thanks Ian, we will be back for great and fairly piced service. The Germelman family.

Stuck in the middle of no where, tow truck 3 hours out. Call these guys and they had me up and…read morerunning in 3 hours! Saved me the tow bill and had parts on hand. Thank you guys for

Top notch customer service and appreciation. If you are in the market for a John Deere tractor then…read morethis is the place to go. Bought myself a new 2720 for xmas to work my acreage and I have been extremely impressed, both with the equipment and the service I received and continue to receive (was just in there today for a couple of bits 'n bobs). They are willing to make a deal to get your business, if you are looking for a tractor or ride-on mower they you owe it to yourself to go talk to these guys before you make a decision. I bleed green and am biased to John Deere, but seriously, these guys are great, give them a try before you buy a junk rider at the big box stores. You get what you pay for!!!