I would definitely recommend Powell's, especially tbe technicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job. read more

Came to home for free estimate. Great. Looked over and documented all small plumbing repairs needed. Estimate due in couple of days. Now been three weeks of waiting. After calling, still waiting. If you did not want my work, which obviously do not, why not just be honest. I'd understand and move on to another vendor. At this point, angry, wasted my time from work to meet up with you. Disappointed that my repairs have not been started. I will move on and never use Powell's again and certainly never give a recommendation to anyone again like I have in the past. You've lost a customer and sure you don't care because I live a modest like in a modest home. Not good enough for you to service anymore. I wish Powell's well because this selective attitude will get out around the community over time. read more

"I recently used use Powell's Plumbing for a routine septic tank cleaning. The team, especially Hector and Chris were curiously fantastic. They arrived exactly on time and were incredibly professional. Hector took the time to walk me through the process and offered some great preventative maintenance tips. There were no surprise charges, and the work area was left spotless when they finished. I highly recommend Powell's Plumbing for anyone needing septic services and will definitely use them again in the future." read more

My dad and I had called over 6 different plumbing companies that advertised as being able to work on septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++ read more

We called for an emergency visit on a Saturday-- the emergency service was prompt and communication was awesome -- we got a text saying who was coming with a photo and arrival time. Cote was our plumber-- he was experienced, capable and trustworthy. Powell is a plumber we trust -- great company. read more

Hector & Ethan came out to our new home in Warrenton to do a septic inspection and I was quite impressed. We have never been on septic before and he made sure to call and explain everything to us in detail. From the details of the inspection, pricing, to tips and tricks about living on a septic system. I feel more knowledgeable and less nervous after speaking with Hector. They went out of their way and came back out the next day to address a small concern we had questions about. I highly recommend them and I will surely be using them again in the future. read more

We had an issue with our garbage disposal and needed to replace it, along with a blockage in the pipe. Corey and another Technician came out and did a great job. Both men were very professional and knowledgeable, they took the time to explain how issues like that happen and to prevent future problems. The pricing was fair and up front, there were no surprises. Highly recommend! read more

Powell's Plumbing & Air - Carrot peels from Garbage disposal - Plumbing Near Me - Winchester, Virginia

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was told i had to pay 75 for a estimate. then was told they are so busy lmao.its a sad shame john powell does not own this business anymore. i do not recommend this business to anyone. spend your money with someone who cares read more

My father has used Powell's every time he had any issues. Recently, his hot water heater was leaking. He call them early in the morning and they scheduled his appointment next afternoon. Everything was ok til the technician got there and told him the cost would be over $3,200 to replace. They explained to him that covered the installation, the removal of the old tank and any modifications for the expansion tank. I looked up cost on water heaters and they range from $675-1,200. Are you telling me that the rest of the cost should be $2,600-$3,000? That robbery read more

I contacted them over and over with problems with water softener installed . Came out pretended to call manufacturer which they never did . I contacted North Star which verified they never contacted them and under warranty North Star agreed to replace because unit is not functioning properly after only 2 calls to their tech support . Rung from Brandon the manager there he is dishonest and has no integrity . read more

Used Powell many years ago to clean out a septic tank and thought I got decent value and good service. Could not say the same for the guy who came several years later. I believe his name was Adam. He stood around and smoked while another fellow stooped down to clean out the septic. Got a big bill for this service but was not told what was actually done. I will look elsewhere for septic servicing the next time. I do not recommend Powell for septic cleaning. read more

Purchased a water softener from them that has not worked correctly . They have come out tested water know that the water softener not working correctly and even billed me for users they diagnosed incorrectly . All the techs have indicated the unit not working correctly but the boss Brandon is useless . Has refused to contact manufacturer and told me today they have done all they can . They don't mind taking your money and charging you for maintenance which obviously they did not perform because unit is not working correctly xx stay away from this company and there lack of customer care . read more

This is a review for Hector and Dustin as part of a Septic system inspection. Jeff and Dustin were also present to pump the tank. Hector was incredibly thorough and clearly knowledgeable about various types of systems and the scope in which they operate. He was clean, courteous, didn't rush to complete the job. As he uncovered potential areas for exploration and information gathering, he diligently continued to uncover what was going on with the system he was inspecting. I was pleased with his knowledge, the cost, and hard work. Dustin was also a great helper on the job who worked hard and made sure everything operated smoothly. They were a great team. read more

Hector and Dustin did a great job. The tank top was buried deeper than expected and took a while to uncover. They did not stop until the job was done. Hector is very knowledgeable and gave good advice. read more

Powell's was pretty much the only outfit that could respond with any degree of promptness, due to the holidays. Even so it was two days after Xmas before they could come. Elijah let me know he could arrive a little ahead of schedule, and I said that was OK, so he came and got the job done. Courteous, efficient, and friendly. read more

Hector and his helper Dustin came out this morning to pump our septic. Everything went as smooth as possible and Hector was extremely helpful while explaining the ways to prevent this from happening so often. I truly appreciate them taking the time to show me where the problem is. Will definitely use this company again! read more

Although the response I first got from yelp clearly said "price estimate" and NOT service call charge, 2 men showed up, to look at the surface mount sink I wanted installed, took a long time looking at it, then gave me a price for the job, and I said no thanks, that's way too much. I then had to sign something that said I would have to pay the $75 service call charge, since I declined to have them do it. I then called another local plumber who came over this afternoon and didn't charge me for an estimate, but then gave me a price that was less than half of Powell's plumbing estimate. Here's a copy of the response I got from Powell's plumbing on Yelp: Powell's Plumbing Hi Diana ..! Here is my price estimate and availability: Price estimate: $75.00 Availability Tue, Jul 18, 10:00 AM - 12:00 PM EDT Confirm a time that works for you read more

Excellent service. Installed new Sump Pump in my Crawl. Tyler McDonald and his assistant were prompt, professional and got the job done without any problems. Would highly recommend Powell's for their service. Cathie read more

Chris and Nathan were excellent and informative about all my septic questions. Top of the line customer service. I would recommend Powells Plumbing for all my plumbing needs, especially septic pumping. read more

Had a leak into my basement from the main floor. To their credit a technician was sent out same day, but was unable to locate the leak. As it was close to the furnace after consulting with his supervisor, they told me it was an HVAC issue with condensation on the ducts most likely. After paying their service call fee I had HVAC guys come by. They said 100% not an HVAC issue. On a whim we pulled the fridge away from the wall and sure enough the ice maker line had a pin hole. $2.50 compression fitting fixed the issue. Sure glad I paid Powell's all that money for an HVAC guy to do their job for them. Will be looking for other services in the future. Should have read the reviews here first. read more

We called Powell's because of water in the basement, turned out our pressure tank and hot water heater decided to quit. Jacob and Roy were dispatched and told us what the problem was and how much to fix it. They didn't have a heater on their truck so we made plans to have it fixed the next day. We've had Jabob here before to fix a pressure switch and he was just as polite and helpful as he was then. So Jacob and his helper Pucker came and installed the tanks , they made sure everything was working correctly before they left. Thank you to Jamie the receptionist for getting us taken care of quickly and I recommend Powell's for your plumbing needs. read more

Callled about sewer backup came and after $640.76 had it open Called a second time and after $249.31 had it opened Then on the third time after $3317.48 and three hours I only can hope it will work after $4207 .55 read more

We called a local plumber & were told we couldn't get appointment until April 18. I called Powell's Plumbing Winchester office, got appt. right away and the men were here in a couple hours. We needed a new well pump. The plumbers had it on their truck and it was installed quickly. Tyler and Stan were both friendly and very professional. We were given a good price for excellent service. Will definitely be calling Powells Plumbing for any problems in the future. read more

AVOID!!!!!!! I am new to area and have been so impressed with all the local vendors... that was until I found Powell's. They did a small job well so when I had a second-floor water leak ruining my ceiling I called them again. APALLING Plumber said I had a crack in my fiberglass tub and would need to replace it. They had one in stock and for several thousand dollars they would replace the rotted sub floor and the tub. I looked at it after he left and there was no moisture or sub-floor rot under the tub. Rather it appeared to be a leaky fitting. I called another plumber who said the problem was in fact a leaking fitting.... Under $200 later the problem was fixed. The bad fitting had residue on it. The second plumber said it was due to no plumbers putty being used when installed. This explanation was very different than Powell's. Powell's assessment was that it was a dangerous calcium issue in the water that would begin to affect our kidneys. Their solution to this issue was to completely replace our water treatment system. Powell's also noted that the water piping used in my 5-year-old house was a bad product and that I should start replacing portions each year before it began to crack and cause damage. I got a second opinion on that as well and found that the product was used in almost every new home build and only cracks if frozen. When I complained to Powell's they refunded my $75 for the diagnostic visit without comment on the preposterous assessments. I guess it is possible that the plumber was just completely incompetent and not trying to rip me off... read more

DO NOT RECOMMEND!!!! I DO NOT RECOMMEND Powells Plumbing for several reasons. 1. Did not honor appointment date. I made appointment several days ahead of service date and then I waiting around for hours. Appointment was supposed to be between 11-1pm. At 3:30 I received a call they will not be arriving and tried to schedule another appointment a few days out. Told them if they did not come the next day I would schedule with another company since plumbing emergency. 2. Did not resolve issue after two visits and hundreds of $$$. The major reason for my call was clogged downstairs toilet. I called Powell's because I had three other plumbers snake the toilet and issue kept coming back. I expressed my concern that I believed this was a bigger issue than just snaking a toilet and I would like them to send camera down. Well, they just snaked the toilet instead and charged $350. A few hours later the same toilet was overflowing again. I called their office and asked to have plumber come back. Plumber came the next day, did the same thing and then they charged my card $275 without my knowledge or authorization. Guess what... toilet still overflowing. Called a better plumber and the real issue was the city sewage line was broken. DO NOT WASTE YOUR TIME AND $$$. 3. Charged credit card without authorization. On the second visit (since issue not resolved on first) they charged my card without my consent or authorization. I was never given a bill, an invoice or anything. Out of nowhere I noticed a $275 additional charge. They must of kept my card on file and charged. I thought they were just following up since they didn't resolve issue on first trip. I had to open a fraud dispute with my bank. I will repeat DO NOT USE THIS COMPANY. read more

I called Powell's yesterday, July 21. yes, it was Sunday, but their website was misleading, by stating they provide same day service. I spoke to the answering service who took the name, phone and email address. She informed me that the on call technician would give me a call. Two hours later I called back as I had no call back. The lady stated that the technician may be in the middle of an emergency but assured me he would call. By 2:30, still no call back. I called the answering service once more. a different lady answered the phone and she informed me that there is no technician on Sunday. On Monday morning Powell's did call early and informed me that emergency services start at 250.00 an hour and they can be at the house between 5pm and 7pm. I'm thinking this should not be considered an emergency situation now because they are not prioritizing it as such. Needless to say, Powell has lost all of the confidence I had in them. I called Roto Rooter, who answered the phone, arrived promptly, diagnosed the problem, started working on the problem (blockage in the sewer) and are coming back tomorrow, July 23 to finish up. Please note, this is the first time I've called Powell's and I did so because they "seem" to have a good reputation. read more

I asked for a specific tech that the manufacturer recommended. They sent someone else. I requested my septic pump be checked out. I was told it would be 75$ for them to show up. If I allowed them to complete the repair, the 75$ would be credited. They showed up on time. He presented me with a 300$ bill without looking at anything. He said to sign or he would leave. I asked about the 75$. He acted like he didn't know and said he would leave. He said for that price he would check the pumps and floats. I agreed and signed. He opened the 4 septic lids and said I would need to have it pumped before he could check them. He checked my panel for 5 min and said I have voltage to the pumps. Very shady. Nothing done for 300$. read more

The technician showed up promptly and installed the new garbage disposal without any problems, so I was very pleased with him. However, a charge of slightly more than $300 for less than an hour's work seemed to be a little steep; but I haven't had to use any plumbing services in recent years, so maybe that's the going rate, but I don't know. It reminds me of a "Blondie" comic strip from many years back (that I have hanging in my office) - the plumber finishes his work and gives her the bill; she says: "This is the most expensive plumbing bill I've ever seen. Our lawyer doesn't even charge this much an hour." The plumber says: "I know. Neither did I when I was a lawyer." read more

Honest review from real customer. Called for a leaking expansion tank on top of the water heater. Powell's answered and sent someone out in an hour. The gentleman was young but seemed confident in his abilities. He looked at the crack and leak in the side of the tank and gave me an estimate of what it would cost and then replace the tank shortly after. I elected to change both the expansion and water heater tank since it was 10 years old. The gentlemen installed the water heater without issue and explained its functionality. The job cost around 1700, would I use them again probably so, little expensive but everything went without issue. I have used other popular plumbers in the area and they are no better or worse and are just as expensive. My job was straight forward compared to the more complex jobs listed in the reviews. However, with the lack of skilled tradesmen in America every time you call for service it is a gamble these days even when using the same company for years. read more

We just moved into an older home and are in the middle of extensive renovations. The only working shower that we have had zero hot water. Powells was very prompt in sending out a plumber who had the situation fixed inside of an hour. He was very helpful and polite. They came on very short notice. We had an excellent experience with them. Thank you, Powell's ! read more

I just had Powell's Plumbing install a new sewer line from inside my house to the town system. They were a low bidder and did an excellent job. When finished, they even added grass seed and covered the work area with straw. read more

Corey was really helpful and explained everything that he was going to do before he did it. He gave us a lot of information that will help us out later and did not try to upsell us on anything. Prices were reasonable and our refrigerator water dispenser works great now! We will be using their services again in the future. read more

We had a plumbing need at a rental property I reached out to a few local plumbing companies including Powell's. It was a toss up between a few companies Powell's being one of them. That quickly changed after a food delivery was made to an employee of Powell's plumbing. I delivery for a local company on occasion. I brought Buffalo Wild Wings to a plumber employed at Powell's, with his name tag displayed as "Logan" took the food. Thanked me and then reported he never received his food. His Mountain Dew and Buffalo Wild Wings he personally took from me. I not only was advised to make a police report for theft, I canceled them as a possible plumbing company to work in my home. If you hire people who, lie, cheat and steal, keep Logan on your team-his lack of integrity cost Powells business a 9k contract. I won't ever use the company again and I'll be sure to let everyone know about the dishonesty. read more

Powell's Plumbing & Air - This is the place where Logan had his food delivered and then made a fraudulent claim. - Plumbing Near Me - Winchester, Virginia

Word of the day: OVERPRICED. I called to schedule my septic tank to be pumped out, as we are moving, and had just had them do it last summer....they wanted to charge me DOUBLE what was paid just a year ago for the same service. Seriously? I'm not that gullible and went with another company. Do your wallet a favor and choose someplace else. read more

They returned messages promptly showed up on time and finished the job that day the technician David F was knolageable and professional

Our main septic pipe was blocked and Powell's Plumbing was fast to get an appointment scheduled. The guys came out and were able to resolve the issue quickly. I wouldn't hesitate to call them again if we have another issue. Thanks! read more

I recently contacted Powell's Plumbing to installed a new supplied disposal, basket strainer - $210.33, supplied kitchen faucet - $313.36, along with other misc. charges. Total charge was $726.63. This charge is absurd! I will not be contacting Powell's Plumbing again! Patricia Woodstock, VA read more

We had a serious backup problem and had a hunch it was our septic after all our snaking and plunging failed. Powell's came out same day and in a short period of time too! Both techs were friendly and knowledgeable, will definitely use again! read more

From the first visit to diagnose our problem to the final clean up, Powell's did a very good job of fixing a complex and difficult problem. Other plumbers came out and cleaned out the line but never thought to check the one upstream. The first tech from Powell's ran the camera and mapped everything and found our issue. The quote came in at a reasonable cost. It included some backhoe work, concrete busting, concrete repair, going under the foundation and removing 60 year old cast iron pipe. Mike (the tech) and Anthony (his assistant) worked very hard to get things done right and in a timely manner. We never had to leave the house, as service was restored every day. Little details were taken care of and Powell's has dedicated employees that get things right. read more

The past two months our water bill was over $400! Come to find out, we had our main waterline burst underground which obviously was the cause. We called Powell's Plumbing and they sent Joey here to give us an estimate the very next day! Two days later, they arrived early morning and by mid afternoon they were done repiping our main line and explained and showed me what was done. Quick, Friendly, Efficient work and would highly recommend them! Shout out to Ethan and Danny for doing such great work! Thanks guys! read more

Powell's Plumbing & Air - Plumbing Near Me - Winchester, Virginia