This company has managed this property for 20 years and my Aunt has a condo onsite. She has not…read morelived in the unit for several years and has had to count on this firm to maintain the unit and keep it safe and fresh. The management company has been vigilant in making sure that her unit was regularly checked on and she has faithfully reported any and all problems to my aunt. Our family feels strongly that this company has done a great job and if your property is maintained by them you should consider yourself lucky.

For too many years, this association management company has let my neighborhood fall into disrepair…read morein every way. The incompetence of the company's owner ensures that homeowner's associations enforce no bylaws and that properties are never maintained and decay to a point where too many safety hazards exist and property values decline.

Very rude and unprofessional business. Will not EVER. Do any type of business with them. For…read morecontext me and my boyfriend applied for one of their rentals and I was rejected due to a collection on my credit and my boyfriend was accepted. They informed my boyfriend he can still move in ALONE and initially I told him no but then I thought about it and told him he can go ahead and get the place for himself. I was in the process of looking for my own place alone. He told me he applied again and asked if I could check on his application because of his work schedule he cannot contact them. So I contacted them and was informed by customer service they would forward the questions and ask the office for an update. Today my boyfriend received a NASTY and unprofessional email. Stating for his co-applicant to stop contacting them about his application because I was rejected. In the message they made sure to make it clear that I cannot move in with him which I already knew. I will be contacting the better business bureau because this business needs to be reported for their unprofessional behavior. I work in corporate and know this is not how you handle matters in a professional way.

A friend of mine is renting from them. The grass hasn't been mowed in so long that is going to have…read moreto be weed eated and then mowed. There is poison Ivy and vines growing up the side and back of the house and around the upstairs back window. The vines are getting in the gutters which in the long run will cause the owner more money. This is unsafe and unsanitary. It causes mice, rats, snakes, raccoons, and there is a skunk hanging around in the back yard. Very unpresentable. There is a for rent sign in the front yard and it is very unprofessional to advertise this way. DO NOT RECOMMEND!

Unprofessional and bad service. I have had water flooded in my unit for 2 weeks and going on, which…read morecauses mold and there response time for issue is not a care for them. They gave me a unit that they said was cleaned by a proffessional cleaning company yet my walls had brown streaks going down them, hairs and dirt were in every cabinet that I opened, and old food and garbage was behind refrigerator and stove. I can go on and on..... Maintenance does not know what they are doing and I have my own guy cut my grass in front of my yard because by the time they do it, grass is way over grown. I have nothing good to say about this company and do not recommend anyone doing and sort of business with this property management.

My well pump stopped and lights started to dim, no dryer, no stove. I called AEP and they promptly…read morecame and said that the line to our home was breaking and our meter box needed replacing. This replacement could have cost us upwards of $800.00. I asked if they had an electrician they would recommend, they gave me the number for Greg Emert. Greg shifted his work schedule because we were out of power. He was friendly, professional, and found a program with AEP that would allow him to replace our meter box for free! What a blessing! I would recommend Emert's Electric in Vinton to anyone! Donna Lucas

We had a fuse box catch fire on Memorial Day They answered their phones and scheduled to come out…read moreand see what was going on. Long of the short they were professional and courteous and quick. Had a new fuse box installed and turned on (with scheduling of permits and the power company) by Wednesday afternoon. Worked with me on payment since we are dealing with the insurance company. Will use these guy again in the future for when we build our house. Top notch all the way.

im here emergency stay so far all seems ok. clean.friendly…read morestaff location good near everything.can even walk.has most all your needs.

I was a travel nurse on assignment and stayed here. This was the best place! I honestly struck…read moregold! It was clean and I never had an issue with anything. Allison was so nice and accommodating. She even recommended some places nearby for me to visit. Gricelda was the cleaning specialist and was amazing! She did a great job the entire time of my stay. The people in the building are also nice and greeted me daily. It was a great experience being away from home. There's a library, shops, and restaurants within walking distance! Made it even more convenient for a traveler like myself. This was overall at 10/10 experience and I will book here whenever I'm in town. You can see Mountain star from the balcony which was a plus!!

I've spent my energy, money, and time meeting with Karen and exchanging documents for her to help…read morewith the sale of my property. Karen Kryzanowsky whom was supposed to be marketing and selling my property for the past 18+ months couldn't even send me the correct address and listing for my property when I questioned her about it last week. When I asked as to why I have NOT received a single offer over 18+ months of being in business with Karen, Karen gave excuses to why my property wasn't receiving interest. I simply asked to see the listing which I could NOT find on any search I made. Karen insisted she could see it. However, when I used common search engines to see my property listing, the listing was nowhere to be found. I made recommendations to help market the property on multiple commonly known real estate websites. Karen insisted it already was being automatically marketed on those same websites I recommended from the time she listed it on the MLS. It was NOT. When Karen finally showed me the property she could see but I could NOT, it was the wrong address being marketed by a completely different agent. Since this incident, I have neglected to work with Karen and plain and simple, if you would like for your property to actually be listed and marketed, I would NOT recommend Karen to anyone in search for Real Estate guidance or services.

Karen was a very pleasant person on the phone, I had found a property I was interested in and Karen…read morewas nice enough to meet our daughter at the property and show her around, I'm an out of state buyer but our daughter lives in Virginia. I also loved that this was a woman's owned business and that it's a veteran owned business, highly recommend