Came early and was checked in by Tracey Smith and saw Patricia Czarnecki APN incredible …read more Tracy really sweet and goes above and beyond, Patricia is very through wonderful bedside manner. Highly recommend. I want to thank her for her wonderful care and the amount of time spent on my medical care. .

My husband and I have been with Dr Eisenstein for years and have had a great experience with this…read morepractice. He is thorough, accommodating and keeps current with new research.

I want a doctor who…read more.. -Is Board Certified -Has a good bedside manner -Is sold-your-soul-to-Beelzebub smart -Has great covering partners -Admits to good hospitals -Can do minor procedures -Stays current on medical standards of care -Has a charitable sensibility -Can recite 'Buckaroo Banzai' from memory If you want any or all of these things, see Unger. Young, smart, cool Internist. As a bonus, he's also a Pediatrician, although he doesn't see kids now since his partners aren't double-boarded like him.

Dr. Unger is a competent and friendly physician. He is extremely thorough and he works feverishly…read moreto get to the root cause of a health condition. What I like most is his willingness to work with you as a partner in your own care. Symptom management is bad medicine in my mind. I know Dr. Unger doesn't agree with me, but he is willing to work with me as I do the personal work to address my health issues (mostly weight loss). I will continue to see Dr. Unger for routine, chronic and acute care. I've been working with Dr. Unger for about 12 months.

Alright, so I cheated on my original Dr...Dr. Mizuno, whom I adore but when he was out of town one…read moretime, I had a medical issue and as is the case with Northwestern Memorial Physicans Group, their practice partners will see you STAT and at least know your medical history. I suffered from chronic sinus infections that were just crazy. I went to Dr. Miller expecting the usual script and and a co-pay but what a pleasant surprise I got. He was so thorough and detail oriented that he asked questions that seemed out of sync with the routine I had experienced elsewhere. He asked about my lifestyle, my pillows, my diet, well you get it....and he LISTENED. I actually now understand why doctor's corporations are called SC for "service corporations". He was providing his Medical Services. He wasn't doing me a favor by seeing me. I was giving him an opportunity to practice medicine. Lightbulb, aaahhhhh moment. Did I mention he went to Harvard Medical School. Matters not unless they teach you human compassion there. Not only did he cure that malady, he cured me of pretty much everything and during the course of a general conversation, he discovered a something that several other doctors had dismissed or negelected. Under his care and direction, I have been treated as a person, not a number and put on a path to wellness. He had given me guidance and referals that have changed my life. When I had a rough patch health wise, he was my go to guy and Dr. Miller got me through a series of unrelated, untimely and unfortunate health issues. We've since kind of broken up because he made me all better, so much so that I don't really need to see him much anymore. Not that I mind. But you know what I mean. I have refered countless people to him and each and every one raves. He moved from the city to Northbrook which is a hike, but his demeanor, candor and knowledge are worth every second on the Edens. He is kind, gentle, caring and concerned. Dr. Miller is the first physician I have encountered that practices the art of healing. How refreshing.On their website it says under his philosphy "Dr. Miller believes in a strong patient-doctor relationship and working with patients to optimize their health care" Understatement of the year. And lets not forget the support staff, Janie, his nurse. Can you say loveable and sweet. And efficient and kind. And accommodating and warm. Yep, worth every second on the Edens and then some!

Dr. Miller was great--he took a ton of time with me at my annual physical checkup and had a quite…read morelovely, unthreatening bedside manner. He seems to be great with follow-up too--I took a chance and sent him an email through Northwestern's online dr/patient communication network, not really expecting a same-day response, but apparently these physicians really do use the online communication system (hooray! internet and no phone-holding!), he wrote back in a few hours. AND he gave me an electronic prescription I sent to the pharmacy without ever picking up the phone. Anyway, technology aside, an excellent PCP.

I was completely uninformed and misled. Beware of their 24 hour policy for making changes to…read moreappointments. I called to reschedule an appointment and the receptionist told me she moved it to the next day. At no point during that call was I warned about any 24 hour policy or possible fee. When I called to verify my new appointment, they told me I was never put in the system and that my appointment did not exist. Instead of acknowledging the mistake, they said I would have to pay an additional $50 fee before I could even schedule another appointment. Any attempt I made to explain what happened or reconcile the situation was immediately shut down with "as per our 24 hour policy..." despite the fact that I was never informed of that policy when I called to reschedule. I followed the instructions given to me by their staff and still ended up being penalized for something that was clearly not my fault. The way this situation was handled felt incredibly unfair and unprofessional. Patients should be very cautious when scheduling or rescheduling here because you may end up being charged for their internal errors.

The unethical and high pressure techniques used by the administrative staff to collect their…read more"annual administrative fee" that they never informed me of, has been over the top. Non stop harassment, they were unable to provide me with the notifications they said they sent me about the implementation of the administrate fee. AVOID THIS PLACE.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

Dr. Indyk is an angel. She saved my life when I felt out of options and truly listened when no one…read moreelse did. She doesn't just see you as a patient -- she cares for you as a person, with compassion and kindness that's rare to find. Because of her, I'm still here today. Thank you, Dr. Indyk, from the bottom of my heart.

Dr. Indyk is great. she is thourough, patient, and makes sure to answer all of my questions, takes…read moreher time, truly listens to her patients and addresses all of my health concerns. she is the best physician that i have ever had. im very thankful for her help. Dr Indyk jest świetna. Jest dokładna, cierpliwa i zawsze odpowiada na wszystkie moje pytania, poświęca czas, naprawdę słucha swoich pacjentów i zajmuje się wszystkimi moimi problemami zdrowotnymi. Jest najlepszą lekarką, jaką kiedykolwiek miałam. Jestem bardzo wdzięczna za jej pomoc.

State of the Art Breast Imaging! It sounds sexy, but it's essential. Mammograms can be painful, but…read morecancer is more painful. Ultrasound breast imaging is actually pleasurable and painless! Women, keep the girls healthy and happy and get checked every year! This place can send you to the depths of despair, or it can make you feel like kissing everyone you see with happiness and relief. Thankfully for me, on this day, it was the latter! MWAH!!

Sorry, no posted photo because they have a no cell phones allowed policy, but I'll describe this…read moreplace as best as possible. The waiting area is clean and cozy inviting, the lighting is just right (no bright or dreary hospital lighting), and they have cool x-ray artwork on the walls. Basically the calm that's needed prior to heading in for an MRI. The good thing about this place is the fact that it's a part of the North Shore Hospital system, so they take my insurance. Located near the entrance of Stir Crazy, from the time I talked with the receptionists on the phone to confirm my appointment, to the time I left after my appointment, I was treated like gold. This is where you want to go for mammograms, MRIs, etc. No yucky hospital environment. Today I had a scheduled MRI for my foot. I woke up feeling super crappy today, and it turns out for some weird reason every time the machine vibrated my leg and foot began to spasm. A 20-minute MRI turned into a one-hour and 20 minute session, and I was told to have my doctor order up some Valium for me and come back tomorrow. The technician was the sweetest most patient human being on the planet with me today. She had me propped in every position possible to capture pics of my foot, but no go. First foot straight up with headphones and no music. Then foot straight up with headphones and music. Then foot turned to the side no headphones. Then extra blankets in case I was chilled. Then on my stomach with foot propped in another position... and all without causing any additional pain to my foot! I've had an MRI before - a long time ago back in the dark ages of MRIs where they had the super long scary full-body tube. Thankfully only my foot had to go into the tube. I learned they don't make the old tubes anymore, and in fact here it is a 3/4 size tube and completely state of the art. Today I left super frustrated needing my results. I ordered up my first-ever dose of Valium, and hopefully they will get back to me so I can try it all over again.

Hello, I just wanted to say, after waiting 35 minutes for my…read moreappointment, getting frustrated and almost walking out, two ladies made me smile after I left! Maggie M. At Glenbrook mammography was so very kind doing my mammogram. She smiled, apologized for being late, helped me in all ways possible and kept encouraging me I was doing a great job. She was such a sweetheart after a long wait, I hugged her and she made me smile. On my way out, I asked for help at the reception desk as I parked at the wrong entrance and got quite lost going into the hospital. Laurie K. Was so nice! She even took time to walk me out and walk me all the way to the easiest exit to where my car was parked! I also got a hug from her so as I made my long walk back to my car, I smiled all the way! They both told me they could call someone to help me leave but I declined that. I have severe leg neuropathy so walking is difficult and painful. It's so wonderful when a smile, some encouragement and...a hug can turn a bad experience into a good one! Maggie and Laurie went above and beyond and they should be recognized for their wonderful customer service! Thank you and God bless you both! Dawn Diesi

I would give the ER team and hospitalist (Dr. Osa) 5 stars without hesitation. They were attentive,…read morecompassionate, and truly listened. Dr. Osa, in particular, demonstrated exceptional ownership of my son's care, from ensuring we understood the findings, to coordinating next steps, to making sure discharge and follow-up were handled appropriately. Even after our visit, his follow-up has been thorough and deeply appreciated. His level of care made a meaningful difference in a very stressful situation. He was excellent in all the ways you would hope a physician shows up. Competent. Clear. Communicative. Caring. Unfortunately, our overall experience was overshadowed by serious concerns with the neurology care we received. Dr. Mary Young was dismissive of our concerns from the start and attributed my son's symptoms to behavioral causes, despite us clearly explaining that this was not his baseline and was entirely new. In the room, we corrected statements that did not reflect what we were seeing, and those concerns were not meaningfully incorporated into the assessment - despite us repeatedly saying "actually that's not what's happening." The interaction felt rushed and dismissive, and we never heard from her again. One example: the medical record, documented by Dr. Young, stated that my son had returned to baseline. This was not accurate and did not reflect what we were reporting in real time. A suspected diagnosis was also documented that did not align with the reason for evaluation or the symptoms we described and frankly, that she is unqualified to make. (Outside of her speciality and had not been noted by anyone my son has ever seen). We had to advocate multiple times for appropriate imaging. During this process, Dr. Young said "tests are expensive," which was difficult to reconcile given the clinical situation. When imaging was eventually completed, it revealed findings that required follow-up. However, these results were not communicated to us directly by Dr. Young. Instead, notes were placed in the chart for follow-up after discharge. It was Dr. Osa who connected with us, explained the findings, and ensured we understood next steps. He was operating under the assumption that Dr Young had called to explain more deeply. When we said she had not he paused then worked to explain himself and said he would help us find a neurologist to follow up with. Truly caring and (from our seat) working hard to bridge a significant gap left by Dr Young. After appropriate follow-up, it became clear that my son's condition involved serious findings that required attention, issues that could have been missed had we accepted the initial assessment from Dr Young. It was clear to us at the time that she was missing key information and this became clear. In terms of our time at the hospital, the nursing staff appeared significantly overextended. While the nursing assistants were kind and helpful, there were repeated instances where we waited extended periods, often well over two hours after using the call button, before receiving assistance from a nurse. This was consistent throughout our stay. This is particularly concerning in light of the hospital's policy restricting overnight support persons. We were initially not allowed to stay with our son, despite him being confused and vulnerable, and had to advocate strongly to remain. Without a support person present, delays in response time raise serious concerns about patient safety and patient rights. The fact we had to advocate so strongly to be heard added to the stress of the situation. While there are clearly excellent physicians here, Dr. Osa being one of them, our experience highlighted significant gaps in listening, documentation, communication, and patient support that had real implications for care. We live blocks from this hospital but will likely drive to another health care system. Dr Osa is a world class physician. If anyone from Endeavor is listening: he's working in a tough system with low support. He is a difference maker. Honor him. And Dr Young creates risks for your hospital. I would not dismiss this feedback. If you're a patient and are healthy enough to go a little farther, and suspect you have something more serious that might require a specialist, head to one of our excellent teaching hospitals in the Chicagoland area. If your challenges can be addressed by a general physician, Glenbrook is a good option because the ER docs and hospitalist were great.

This review is long overdo! Came in for annual physical appt (last Oct) with Dr. Dahlem when my…read more(now former) primary care doctor at Northwestern was unavailable for months. Couldn't have been more pleased with the quality of care (thoroughness, knowledge, advice and outstanding communication / people skills - huge differentiator over my prior doctor). The rest of the onsite team I interacted with was terrific too - warm, welcoming, knowledgeable, efficient - all around great experience. Had a follow-up appt today via zoom. Again - great experience. Your model works great for me as I travel quite a bit and being able to get care in different locations in person, via app or video call is super important to me. Truly grateful for the excellent quality of care along with the innovation which makes getting healthcare so much easier!

I am very impressed with my doctor and the staff. My care has been personal but professional. There…read moreis an in office lab that is really convenient. Everyone knows who you are after only a couple of visits. All appointments are followed up by a thorough report on their site. I had an after hours issue that I reported by phone. The response was almost immediate. I received an email detailing what I should do if my pharmacy was closed overnight. The prescription was ready within a couple hours. The response was really impressive. I highly recommend the office.