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    Cup 89 - Andover

    2.0 (4 reviews)
    Closed 11:00 am - 9:00 pm

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    3 years ago

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    3 years ago

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    4 years ago

    Smelled like soggy trash. Walked in and right out. Didn't think they had In'n'Out on the east coast but was proven wrong.

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    4 years ago

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    I Pazzi - Ravioli

    I Pazzi

    3.8(224 reviews)
    12.2 mi
    $$$

    Service was friendly and accommodating, but the food took a little while to get to the table. The…read morefood also was a little bit cool to the touch.)

    I honestly do not like leaving negative reviews, but this establishment really disappointed me in…read moreterms of accessibility and accommodations. I was on crutches after getting major reconstructive skin graft surgery on my foot and wanted gelato. This incident happened 5 or so days after the surgery. Despite the restaurant being open, the gelato entrance was locked. The ground was wet and icy, and after I hopped up the stairs to the gelato shop, I had to hop to the main entrance because there was nobody there. Thankfully my mother was with me to help hold open doors. Once I made it to the main entrance, I asked about the gelato, and the staff person said it was open, but I wouldn't be able to go through the restaurant to get there and informed me I had to go back around. I believe there was some sort of construction happening, but I struggle to understand why an accommodation couldn't have been made. In hindsight, I wish I had advocated for myself better. My mom helped me leave the restaurant area so I could hop back to the gelato shop in the icy rain, and once I made it to the back (again), the flooring in the shop was slick. Combined with the wet crutches and the slick ground, I fell and broke the fall with my foot that had received surgery. The staff person who directed me to go back outside and witnessed the fall did not even ask me if I was okay. I ended up calling 911 to get an ambulance to take me to the emergency room once we got home from the restaurant because I was terrified that the impact of the fall ripped the sewn bandage and graft out of my foot. Long story short, I'm disappointed at how this situation was handled by the restaurant. The gelato was fine.

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    Cup 89 - Andover - gelato - Updated May 2026

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