I want to start off by saying be aware of this salon. There was a review written last week, that seems to now be removed (please view the review I am speaking about under the Tonic page that has not yet been deleted). The review was regarding a woman's horrifying experience regarding her Great Lengths hair extensions, I too had the same awful experience.
Here is some background on mine...
Prior to making the decision to have bonded hair extensions installed I did my due diligence to learn about the different options. It was recommended by majourity to go with a brand called Great Lengths for bonded hair extensions, as this specific company only allows "certified" hair stylist to purchase their hair, ensuring both quality of the hair and knowledge of the installation process by the certified stylists. After reaching out to a few salons to get some information, I came across Curio hair salon. I made an appointment and a few days later met with a gentleman named Hamid. Hamid quickly did a consult on my hair, gave me a price and instructed that I leave a $500.00 to order the hair. A week later I met with Hamid to have the hair installed. At about 9:00pm the salon was closing and Hamid had instructed me that we still had approximately an hour and a half to go so he would ask that I pay now so the receptionist could balance her til and close for the evening. To my surprise the price that the receptionist was requesting was nearly double than what I was told originally. Reminding her I paid a deposit already, the receptionist went to speak to Hamid. He then told me that he would be charging me extra because he cut the extensions. I told him I would not be paying for a decision he made and did not inform me about. After leaving me humiliated, in front of the staff and leaving me feeling "cheap" I told Hamid that I would not be paying the additional $700.00 (In addition to the original $1,300.00) and would leave with what was installed as is. He said he would do it this time but never again. He finished and sent me on my way. The next day I had realized that the hair extensions were not correctly blended and that I had already lost two extensions overnight. I called Hamid directly and he instructed me to come back and he would correct the cut. When discussing the loss of extensions with him he said that my hair was naturally oily and a couple falling out was normal, even this soon. I trusted his words and left the salon. After one week I had lost approx 8 extensions and noticed that after 1 week the hair felt rough and looked awful. As I continued to lose hair I tried contacting the salon several times with promises to return my calls and nothing. I then went to another Salon (referred to me) and got a consult. The hairstylist explained to me how the bonds were not installed properly, that they were attached to such small pieces of hair that it was actually damaging my own, furthermore, that the hair that was installed was not even Great Lengths. I had luckily brought in a few strands that were "extras" that Hamid had sent me home with and showed her to compare. She then showed me how all Great Length hair is packaged and how the individual strands looked (much different than what I had received from Hamid). She also informed me that to allow clients to leave with Great Length hair extensions is against Great Lengths policies (I will be contacting them to inform them of what occurred).
In conclusion, I was left paying $1,300.00 for my hair to be damaged, no extensions left, "fake hair" and having to pay to get it redone. I now go 6 months with the same extensions (not losing more than 2 extensions in this 6 month time frame). This salon did not only take my money, lie to me about the type of hair, but completely disregarded their responsibility to provide quality customer service. The staff are misleading, unqualified, and truly unprofessional.
The owners should be ashamed of the type of work that occurs in their salons. I will NEVER speak a good word about this salon or any that are affiliated. read more