They know what u need and always a great atmosphere The people are super friendly and always willing to go the extra mile for their customers read more

Have you ever had that experience when you walk into a salon feeling drab but walk out feeling like a beauty queen? Yeah, that happened here. There may or may not have been twirls in department stores afterwards. I wanted a new do and mustered up courage to follow through. I needed some sort of change in my life and the most logical thing would be something that grew back - like hair. Piercing an appendage or limb was plan B. I have gotten my hair cut with Katherine quite a few times. She knows exactly how to frame my face in a flattering way. For a while now, we had discussed coloring or balayage and I was finally ready. When it comes to hair, I get a bit nervous making big decisions but she asked me what I wanted and then gave me her opinion on something we could try. She said it would be easy to change with a simple toner if I didn't like the look. There was no need for that. It was spot on and my hair looked fantastic. It still does! She gave me highlights and low lights to produce a balayage effect. With my coloring, I didn't want too much blonde but more something ashy. It's also perfect because she managed to give me something that grows out well and doesn't need the most maintenance because my schedule can get hectic at times. I look great and feel great. It's funny what a small change can do for your confidence. One thing to note is that the prices are on the higher end but you get what you pay for. It was a big up front cost for my hair but it'll grow out well and maintenance requires an occasional toner and cut. Definitely quality services offered here so if you don't want to risk messing with your hair, then definitely try TonyC! read more

I went in for a bleach touch up that I do every 3 weeks. I couldn't go to my regular so I gave them a shot. After a long 3 and a half hours (this is a usual 1-1.5 hour process) my hair is competely white, over bleached, and ruined to no return. Cotemplating shaving and going bald after all of this. I also got charged for a treatment I said I already have and do not want. Very dissapointed as Ive gone here before and everything was fine. This time a nightmare. Photos are my usual hair vs what happened today. read more

Tonyc Salon & Spa - Usual hair color. - Hair Salons Near Me - Etobicoke, Ontario

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I went in for a balayage special, trusting a good job would be done. Oh no. Cut was not even, and my hair was so brassy. I saw a director to which isn't good! I did call eventually and talked to Luca who was helpful and really good about it. But if you're going make sure you see him. read more

This was a while back but I felt it important to write this review after a friend also got a crappy cut from here. I made an appointment by phone to get my bangs trimmed and they gave me a quote of $5-$8. They ended up charging me $12. But that's not the worst part. When I sat down I told the stylist I just needed my bangs trimmed slightly because they were touching my glasses. I also asked they NOT be cut above my eyebrows. Because I didn't have my glasses on I couldn't see what he was doing and everything felt normal until he started blow drying my bangs. He kept using the palm of his hand to push down hard on my hair while he was blow drying. After I put my glasses back on I realized why: he had trimmed my wet bangs WAY ABOVE my eyebrows and was trying to smush them down with his hand as it dried!! WTF??? How do you screw up a bang trim??? Needless to say I have not stepped foot in that salon again. I should have vocalized my grievance at the time but I must have been in shock. read more

This Salon is normally very good but they have some things to polish up on. 1. Please don't speak in Arab, or Italian or any other language in front of customers! That is just simply RUDE! 2. If something goes wrong... do NOT start whispering to all your little childish friends... because tell you what? People can SEE YOU!!! 3. Learn to be PROFESSIONAL. Do not make stupid jokes about anything to anyone while customers are there. Focus on your customer... the hair you are working on! 4. Please... don't overbook and then have 3 different people working on your customer! I have been going to my guy there for years...and he is really good... but when people are loud, unprofessional and gossipy... it makes me want to go back to Donatos! Where they were professional. Where they did not speak to each other in ARAB or Italian...at least not while they were doing my hair... and if I wanted to deal with that ignorance, I would be cutting my hair at nice one nails where everyone speaks in Vietnamese to eachother. Too bad that this is happening in a salon with lots of potential. (sigh) read more

Bloody, wounded and painful waxing job. I filed a complaint with Toronto Public Health. If your health and safety are important to you, go somewhere else....anywhere else will be a better decision. Luka, the 'manager' was insensitive and unprofessional. He wanted to talk about the situation the next day as he was busy. read more

Tonyc Salon & Spa - Bloody, wounded and painful waxing job. - Hair Salons Near Me - Etobicoke, Ontario

I went to this salon to lighten my roots and and my whole head. After spending $150, the results were terrible. My roots were still just as black and only spots on my head appeared lighter. So I asked for my money back since they made my hair look worse then before. The answer I got was no, but they will redo my hair for no charge. So naturally, I agreed and made another appointment to fix what they did. When I got there, the manager Marco and the other manager whose name I don't remember informed me that I have to pay an extra charge for them to re-do my hair. I have to pay an extra charge for them to fix what THEY screwed up...? Never coming back to this salon again. The management doesn't care about their customers and the stylists aren't professionals at all...for a fancy salon like that. read more

I went in there with a vague idea for a haircut, and Violeta helped me figure out what would be the best haircut for my type of hair and my lifestyle. The haircut is great, she had great attention to detail, which I really appreciate. Overall Tonyc is comfortable and it has a fancy touch to it. It's a little small, but considering it is in a mall, I don't find that to be a problem at all, since it doesn't feel cramped. read more

Don't ever ever go to this place! Not only did they mess up my hair but they overcharged me. The management is so beyond rude and un professional they didn't even apologize for the hairdresser messing up my hair! I'm so beyond sad and angry. I will never ever recommend this place to anyone. I will never come back here and to be honest the front desk is so un professional they didn't even greet me and take my coat! They were so rude and it made me have a bad taste in my mouth! Don't ever go here unless you want to be treated like trash read more

Sandra is an extremely talented and lovely stylist. Her colours are divine and five-star.

Kayla is the girl you want. When I was going blonde (from brunette) Kayla understood my fine hair and made the highlights SO natural and so fine. Then when I went the opposite (blonde to brunette) she made sure the process was so easy. I feel safe with this girl, and I am so picky with my hair. I have been all over the GTA. Even to more expensive salons in Bloor West. I would recommend this gal to anyone... and have! read more

This review is for Hamid who was absolutely fantastic and what I recommend him for is colour and highlights. Great for first-timers and perfectionists! First of all, availability and cost were much more agreeable than any other place - this is the place with the best bang for your buck as I've found over 2 years of mulling over this decision. After hearing from Salon A (not its real name) that there were no availabilities for quite some time, I decided to throw caution to the wind and go with a place I knew to be good value from experience getting trims there as a kid. Well, as it turned out, it was not only significantly cheaper (surprising when you see the aesthetic heaven that is the salon) but also I went in and right away they grabbed a handsome man who was off to get a bite to eat and on the spot he agreed happily and no question to take some time to work on me! I have never had my hair coloured or altered much at all (just trims) as I've often heard suggestions to "never do anything to [my] hair - it's perfect!" and I know NOTHING about hair. But lately I've noticed it fading from the million dollar shiny spun gold it was when I was a kid to some strands that colour and others a dark honey/some even say brown so I figured I might try out highlights (full-head). Going to other consultations, when I asked for an explanation of what full-head highlights entailed as a process I was given some runaround description that made it seem like they barely even knew what they were talking about -- how is that possible when they offer and perform it on a regular basis? Well, it is possible, and a terrible indication. So immediately at consultation, Hamid stood out. He listened intently to what I wanted done even though it was not how the full-head highlights is usually done, and even let me save a few choice golden strands as tokens. I hate hairCUTS nevermind how much I would hate a hair colour under normal circumstances. I'm talking crying, yelling, alienating friends and family members - but there was none of that this time. I looked like a better version of myself - not too different to regret and not too similar not to notice - and thus far my boyfriend who will tell it like it is and insult you and laugh if it's bad also LOVES it and hasn't had a rude word to say. Oh AND he was completely pleasant - the conversation is not forced but consistent and he has some valuable philosophies to share like how to stay young and happy - though nothing out of bounds. I would have paid 100 extra just for the compliments and TED talk! read more

Awful experience! Went there to get a manicure and pedicure with my best friend for her wedding. They took forever, almost making us late for the rehearsal and my friend's manicurist was in and out of the appointment but never apologized for being away and not giving her her full attention. The bride and I (her MOH) got the same nail polish colour and they almost ran out of nail polish for the bride's manicure (they had to put it in a cup of hot water so what remained would melt). The end result was a sloppy, unprofessional job that I took off immediately after the wedding. I contacted Tonyc through their survey option on their website with more details over a week ago but have not been contacted. Awful customer service, overpriced and sloppy results. .Do not recommend. read more

I'm not typically a fan of mall salons but after finding Kayla at Tonyc in Sherway Gardens, I'm never going anywhere else. I like to change up my hair color and style and can be pretty picky and Kayla takes the time to understand what I want and give her recommendation. I've never been disappointed. read more

Being a mall salon, I didn't have high expectations for this place going in. My stylist was friendly and did a pretty good cut and style. What was missing from this place was the "extras" that I expect from a salon of these prices - I was not offered a drink, the stylist abruptly walked to the cash when she was done cutting my hair instead of helping me to disrobe, and just seemed to be more concerned about making sales rather than building a guest connection. Of course, when it came time to pay, the price was higher than what was communicated on the phone when I made the appointment. This often happens at salons like this, so I would be careful to make sure if you are at all concerned about price. Compared to the other mall chains eg. Donato's and Fiorio, this place falls a little short. I probably wouldn't go back. read more

I saw Hamid at Tonyc. He was EXCELLENT! He listened to exactly what I wanted and I went from black hair and wanted blonde . I went in with hopes for blonde and he gave me exactly that . He worked magic . He offered me a drink and was so nice I will definitely go back to him. I AM SO IN LOVE WITH MY HAIR! read more

I have gone to this Tonyc location several times and had appointments with several different stylists with zero disappointment. I find that all of them have great attention to detail and consult with you each step of the way. Toronto has some seriously overpriced salons but this is not one of them. The only issue that I have with this place is the pushy spa staff. I'm not sure if they're paid by commission or if they have to reach a certain number of target customers in a day, but every time I have gone, several spa staff members are either looking bored out of their minds or approaching unsuspecting people to get spa services. They have even approached me to give me a hand massage before, which I'm assuming is to try to get me back into the spa. I know this chain is billed as a salon and spa, but it makes me feel very uncomfortable to come to get my hair done and feel as though I'm being pressured to do something I don't want to do. All around, this location is worth trying but I think it could do without the spa service. read more

DON'T EVER GO HERE! This place has got to be the worst nail and hair place we have ever been to. The service is absolutely unacceptable. I hooked for 4 people and we expected good service since this place was quite pricey. I booked an appt for 12 but they made us wait outside until 1215 for our mani and pedi. I let my Mom and sister go first. There was another lady who was busy with another customer. The manicurist name was Anna. Now, when she was done with the customer and knowing that I have been waiting for 1 hr for my mani and pedi, she still went outside the "spa area" (a very small congested room which includes 2 pedi chairs and 2 manicure tables) and left to get another customer. She bypassed me and insisted and helping the other customer. I can't believe she didn't even bother asking me whether I was going for a mani/pedi. Although, she already knew that because before she left the room, another manicurist mentioned it to her. So I tried searching for the manager and no one seems to be at the scene. I went to the receptionist and mentioned it to her. The manager with curly hair (Luka or Marco) went into the room told Anna to stop but Anna refused. Then, arguments started and was arising. The manager with the curly hair just closed the door. I found this very rude. This was absolutely frustrating because 1- I have been waiting for 1 hr and 15 min for nothing 2- This lady Anna would rather get on to the floor and change the other lady's nail polish than reschedule her 3- She was blaming us for booking it 2 days in advance with just one lady I did call 2 days in advance to book an appointment and mentioned that there were 3 of us. I didn't care who does it. I do not mind. I just really wanted to have a relaxation day with my family. This really boggled my mind. The worst part is - this place has 2 managers, Luka and Marco They can't de-escalate the situation . The other customer was just blabbing the whole time and blaming the receptionist. The receptionist was blaming the computer. The managers were not to be seen and not at the scene. They were too busy cutting somebody else's hair. At the end of the day, I wasted 2 1/2 hrs in this place and it just made me horribly stressed out and just mind boggling how service is taken account. The worst part is you can tell how managers can;t manage a facility. I wish they would have talked to Anna and the other lady customer. Noted that there was a person with an appointment and just asked her to come back in 30 min or so. Also, for the managers to be at the scene in the "spa area" as opposed to keep telling the receptionists to talk to everyone back there. This place is NOT managed well and WILL NEVER GO BACK HERE! read more

The person who took my appointment details didn't enter it in the appointment book, thus when I arrived, I had to be given another appointment time. The person at the desk didn't acknowledge the mistake and proceeded to talk with another person at the counter about what he did last night. There was no professionalism, no accountability and zero courtesy. Employees who demonstrate substandard customer service skills should not be the first point of contact. This level of customer service is not acceptable in any industry. read more

I only gave this one star - because there was no negative star option. I've been on yelp for several years now and have never written a review, however, nothing has ever been SO BAD that I wanted to be certain that no one ever go here if they can avoid it. I've been to many, many, many hair salons and I have never been so turned off as I was from this place. I booked an appointment for a 'hair dressup' to have my hair done for wedding I was going to. I was getting my makeup done at Sephora so I figured getting everything done in one place was a good idea. I brought in a picture, a very SIMPLE blow dry, one that I can successfully do myself very easily, but did not want to do because it was for a wedding and I wanted a 'professional' blow dry. Not only did the person not at all look or listen to what I requested, he had no idea of the service I had requested and tried to CUT MY HAIR?!?! Even though, I had specifically asked for the "hair dressup" and showed him a picture of the blow-dry. Then the "hair dresser" (if you can call him that) proceeded to tell me how amazing he is, how great he is at hair and while he "can't explain to me" what he is going to do, he's going to let the "end result" do the talking and if I don't like it, he'll do it all over again. He spent the rest of the time saying how this salon does more "shenanigans than hair dressing" (WHICH IS CLEARLY TRUE - cause their hair dressing SUCKS!) and he told me about how Tonyc Salon & Spa PRANK CALLS other salons and does things like asks them how much Keratin treatments cost for pubic hairs. I was there preparing for a wedding and he spend the time talking about prank calls and pubic hairs?!?! Was I really in Sherway Gardens?! Then the blow dry was TERRIBLE, I looked like I was out of the 70s and it was the EXACT opposite of the picture I showed him and when I asked him to make changes to what I wanted - he got all huffy and said "your hair wont go that way" - however, I do my hair like this frequently. All in all, this was a terrible experience - very unprofessional people, very bad styling, and frankly not a salon/spa experience. If you are looking for something that emulates something out of a dumpster or a friend of a friend of a friend's garage - then you've found the right place. The only person I'd suggest you send here is your worst enemy. read more

I had a similar experience to Sandy R. I needed a change with my hair so I found a few hairstyle images online that I liked. I called to make an appointment @ Tonyc Salon and was told I was going to see a "master stylist" ummm oook, sure, and yes this costs more money because they are masters & have years of experience... I get there to see a 20 something coming back from his smoke break approaching me - is this the person washing my hair?? Nope this is the "master stylist"... I get to his chair, listen to him for about 10mins go on about how amazing he is and how incredible my hair is going to look once he's done with it - the cut I wanted was pretty basic, I had fairly long hair and wanted to go a bit shorter with texture and frame my face a bit with layers - basic stuff right especially for a "master" well let's just say the pictures I showed him and what I told him I wanted obviously meant nothing because he did what he wanted & after listening to him chat with the stylist beside us, constantly swearing and badmouthing other salons in the mall I left there with above the shoulder length hair and horribly styled. At first I thought, ok it's just the way he styled it that's making it look so bad, but once I got my hands on it and looked at it closer in the mall washroom I saw that it was cut crooked and you could see blunt cuts for the layers. After spending extra money to see a "master" I went back to Tonyc and asked him if he could fix it up a bit, something was just off with the cut. I was very nice about it and this is something I would NEVER usually do but seriously I just spent that much money on a "master" that butchered my hair?! He can fix it! Let's just say he wasn't impressed I was questioning his skills and his mood changed drastically. Once again instead of listening to what I said he went all out with his scissors and cut all of my hair off! I was left with a pixie cut!!! I went from having long hair a few hours before to a hideous butchered hair cut to no bloody hair at all! He didn't say a word to me afterwards, walked away and I was expected to pay again for his "services" & time, HELL NO!! I left and have never gone back since. What a nightmare! Side note - A friend of mine went to Tonyc a little while after my catastrophe out of convenience and she said she hated it! She went in and saw a lady to do her hair & left with the same feelings I had. read more

LEA AVRUMOV charged me 1800 dollars for terrible hair extensions and told me it was single source premium quality hair. LIES. Within a month of her applying the faulty multi sourced dirty hair and cheap glue, my hair burnt off, my scalp was left with second degree burns and I was devastated. Lea refused to REFUND me any of my hard earned money, and watched me cry as I left her chair with only 50 percent of my natural hair left on my head. She ruined my hair and my trust in hairdressers. Lea is the only hairdresser I have ever dealt with that refuses to accept responsibility -- no apologies no refunds with this money hungry bitch. The pain I had to endure because of her cheap unprofessional abuse cannot be put into words. Imagine losing more than half of your hair, and having to face the world for the next year without extentions as it grows back slowly. Lea took ZERO blame even though she provided and applied the fake cheap hair. She refused to refund me after giving me a second degree scalp burn. Please think carefully before you let her or any salon that houses her touch your hair. She is not a professional. And she does not accept culpability for her errors and mistakes, and she does not care about you. Or me. read more

Hmmmm, I find these previous reviews far from the truth about my experience last week at Tonyc. I called to find a new hairstylist because my old one sadly moved too far away for me to justify driving every 4 weeks which is how often I need my colour done. The receptionist gladly recommended a nice young man who was a senior stylist. I booked for colour and a cut with him. Upon arrival for my appointment I was greeted by a young women who quickly checked me in, hung up my jacket and offered me a coffee or cold drink before rushing off to get my stylist to get started on me! A few minutes later he came and introduced himself, took me over to his chair to start talking about my locks. I discussed with him that I was looking to lighten up my look a little as I would be going on vacation 2 weeks later. He agreed and told me he would give me a nice natural look that would be perfect for my vacation as well as for the up and coming Spring. We then discussed my cut which I wanted to keep the same, long layers and side bangs. Before I knew it he was mixing up my colour and we were getting started. I sat and read a magazine while he applied my highlights and chatted with him about how busy the salon was on a Saturday! After about an hour we washed my hair and brushed it out. He offered me yet another beverage and asked another young man to please grab me a water, then he started trimming my hair while discussing with me how I could properly care for my new look. After the cut was complete he told me the few products he would be using to complete my blow dry and he started. Immediately I could see how beautiful and natural looking the new colour was, now I was even more excited for my vacation! He gave me a great blow dry that later lasted me 3 days before I had to wash my hair which usually I find gets greasy fast but didn't this time! After the service he walked me over to the front showed me the products I could pick up if I wanted to do this on my own and hell yes I do! So I grabbed a shampoo, conditioner and a blow dry creme I could use at home. The receptionist rang up my bill and it came to about 150 dollars which I thought was more then reasonable for a cut and highlights with a senior stylist. He even assured me I could go back for bang trims between visits! Well long story short I will deffidently be back! What a great find in Sherway Gardens mall, I can't wait to go back and bring my mom! read more

They sold me 2 bottles of hairspray, which were already partially used! The sale was BUY ONE GET ONE FOR 50% off. What I received was BUY ONE AND GET ONE THAT IS 50% EMPTY. When I returned, the owner refused to give me my money back, and gave me 2 other bottles. Both were dented. When I got home and weighed them, they too were partially used. I am not impressed. I have been a customer there for about 12 years, and have sent them at least 6 new customers. I will never go back. DON'T BUY THEIR PRODUCTS. THEY ARE USED AND PARTIALLY EMPTY. read more

Don't bother making an appointment with Luca. While he may be a decent hair dresser, he doesn't appear to be able to schedule appointments effectively or consciously demonstrate an ability to manage his time. Turned up early for a 7pm appointment (work downtown and had to leave early to arrive on time) and was told that he would be 15 minutes late. Meanwhile sitting outside the salon waiting on him, he is taking his time chatting up the current client (not multitasking while cutting or blow drying, standing still chatting) the blow dry could have been passed off to one of the many employees sitting around the salon. Meanwhile, its 45 minutes past the appointment, not the additional 15 minutes originally communicated, he takes the extra time to walk the current client over to the product shelves and peruse through the selection and then cashes her out himself and answers the phone as it rings - there are front end reception people who are accountable for those tasks. Super glad that previous client got such great service at our expense of our waiting around 50 minutes. BTW, this seems to always happen with him. Really reconsidering a completely different stylist and salon. There is nothing more infuriating that complete disregard for a persons time and no attempt to remedy the issue after its become habitual. read more