Where do I even start? This is 10/10 the dispensary I've…read moreever been to. From the awesome staff to the organization and system they use, to product knowledge and pricing, this place is the best. I've never had a bad experience, even when I made the mistake of ordering inside pickup instead of curbside. I assured the staff it was most definitely my fault and went to walk in the upstairs. The employee downstairs must have called up and let them know. As soon as I walked in, they asked if I was Caleb and immediately took me back. (I assured them as well it was my fault, and I didn't need any special attention.) I will say it was slower, but it doesn't change the fact that they still went out of their way even though they didn't have to, nor would I have had any less of a positive experience with the F&D or this location. Now, although this is one experience, they have consistently gone the extra mile every time. Never have I had an employee not smiling or not having little conversations with each customer they can (while still being insanely efficient and quick). Even to the point that I cannot think of a time that I was ever there for longer than 10 mins. 10 mins that's all, but I still always felt so recognized and like I had a conversation with a friend. Also, the way all of the employees interact with each other is amazing. I know, don't ever say work is family, but the way they have little banter with each other like siblings just makes everyone laugh and have a good time. Today, I worked with Ryan and another lady who was helping out as curbside was getting long (there were 4-5 of us, but they are so efficient that even that is too long, so they try to make things quicker). I would continue, but this review is already too long that no one will read all of it, and hopefully, everyone gets the point. BEST PLACE EVER!!! You are all appreciated! Signed, A forever F&D customer!

We just stopped by for a couple pre-rolls expecting to pay like $40 but we left with 7 prerolls 1…read morecart and a battery and edibles all for under $80?? they have extra things u can add in at the end for super cheap and so much random stuff to look at that's absolutely adorable. every single employee there was extremely kind and explained everything so well, i've been to a lot of dispensaries but this is by far my favorite i wish i lived closer!

Brian knows his stuff ! Very friendly , knowledgeable staff , welcoming , took great care of our…read moreneeds . It's definitely our go to place from now on . Everyone was friendly and helpful.

This dispensary has UNCLEAR RULES about accepting returns on DEFECTIVE PRODUCTS. Instead, they give…read moreyou UNREASONABLE RETURN OPTIONS on malfunctioning inventory. I have never had so many issues with items from a dispensary. Since they want to refuse return on malfunctioning product, please heed my warning. This interaction took place with the budtender that had black thick rimmed glasses (extremely rude) and the manager: JAKE. To refuse a return because you had to exchange over 50% of my last purchase of +$300 was MORE frustrating. 1) I can't use it. 2) I have to go back and wait in line, wait for the exchange. It's a hassle. 3) i didnt realize you actually BLAME the customer for fault and not process a refund/exchange. All of the 1g vape pens that were returned from Visit 1 were leaking in their brand new in the box. You have them. SHOW THE MANUFACTURER SO THEY FIX IT. We opened my exchanged 1g vape cartridges with budtender rep priscilla visit 2 while onsite to make sure the "replacements" werent leaking but 1 of the 3 replacements were leaking. A 4th replacement wasn't available so i got money back for that. She joked how the manufacturer is to blame and I had bad luck running into so many leaking 1G vape pens. Visit 1 my receipt shows: 6/13 @ 5:23 pm Visit 2 6/13 @ 5:50 pm Of the three replacements I left with my second visit, I annoyingly discovered one 1g vape pen is still unusable (malfunctioning) so I stupidly went back today, 6/15, only to be insulted in person. I brought the 1g vape pen, with the original box and receipt within 2 days of purchase and you didn't accept it. I have contacted the manufacturer to get clarity on what's normal because I feel CHEATED, and to make SUNMED aware that their reseller CHESACANNA is refusing product support. I've had no issues with other dispensaries. Putting the burden on your customer to write to the manufacturer makes no sense. I returned the product within your 'guidelines': "return it as soon as possible with original box". It's unusable product. You are supposed to willingly accept malfunctioning product and the manufacturer will make it right between the two. Better yet, resolve the issue because the culprit isnt the customer. Its somewhere in their manufacturing process so why throw the customer in the middle? There's a dispensary warranty program. Does the owner know your managers are refusing to follow policy? That whole interaction was frustrating and I left with the understanding that your store does NOT care about removing UNUSABLE OR LEAKING BRAND NEW PENS from your shelfs and you will NOT refund customers that encounter issues within 2 days of purchase, with receipt and original box. Leaking cartridges continue to leak after cleaned and eventually BURNS on the pen further damaging it so I refuse to use a leaking BRAND NEW 1g Cartridge on a perfectly clean working pen. It defeats the manufacturer instructions with regard to maintenance. Chesacanna is damaging the manufacturer's reputation. I would avoid buying vape cartridges from chesacanna because their return policy is randomly followed. Since I have a history of returning leaking new pens I have a Scarlett letter. I was patient with yall many times: recently you made me wait endlessly on 4/20 when your servers went down and picked up my preorder on 4/21. your budtender royally messed up a few of my online pickup order(s), even CHASING me to my vehicle to STILL have it wrong (I only order 1g vapes and they undersold me with .5g vapes), but no more. Update: I called Chesacanna back just to see what their return policy is on BRAND NEW PENS OPENED ONSITE and they didn't have an answer. Make a firm policy and make it visible instead of insulting your customers. How does the person answering the phone not know the answer to that very basic question? ASCEND in Ellicott City/Laurel and WAAVE in Greenbelt have their return policy on leaking vape pens on their counters and printed. They also happily mention on the phone to bring back whatever malfunctioning product and they will swap it out.

very good business. i love to come here and thy always have what im looking for . definitely…read morerecommen.

I've been a customer at this location since day one, and this experience completely changed my view…read moreof the business. I stopped in the back of the building for a few minutes while waiting for my order because there were no available parking spots. During that time, security approached me twice. On the second interaction, I was spoken to in a disrespectful and unprofessional manner, including being insulted over the radio. I simply stated that my order would be ready shortly and that I would wait briefly. What followed was completely unnecessary escalation over a minor situation. Instead of any attempt to de-escalate or treat a long-time customer with basic respect, the interaction turned hostile and unprofessional. including being insulted over the radio. Update: The situation was ultimately handled by General Manager Matt Hersh, and unfortunately, Rather than addressing what happened or acknowledging any staff conduct, I was told I was no longer welcome and that my account was being closed. It's disappointing to see a loyal customer treated this way over a brief and avoidable misunderstanding by your security staff. This was handled poorly from start to finish, and it reflects badly on the business overall.

So, I was looking for Your Farmacy but found Harvest House of Cannabis, aka HOC. The driveway into…read morethe back of the building is narrow, proceed with caution. Since I have never been to this dispensary I had to fill out some paperwork on a tablet, show my medical card, and my driver's license. They have a great selection of goods and the prices seem to be about standard. They do not accept credit cards but there is a cash machine in the lobby. The parking lot is decent! One thing I do not like-- they put your medicine in a bright yellow bag that is clearly marked House of Cannabis. Sorry, I still like my reefer on the down low and prefer a plain bag a la Maggie's in Hampden. This medical marijuana dispensary is located on York Road north of Towson, Maryland. Thanks, Harvest HOC. :-)

I love the weed but your hours need to reflect the hours you have posted at the store & online. I…read moreworked all day & got home late & decided I needed some bud. I place an online order at 9:19 PM and got a confirmation that they recieved my order seen in the screenshot. I live 3 minutes away. I was there at 9:29 PM and just saw an wmployee walk in. I tried the door and it was locked. I knocked for nothing because I know the employee was me. Why not just say you close at 9 or 8:30? This is not the first time it's happened either. Even if my order wasn't ready, they should have let me buy something for the night. I shop here out of convenience and just would like the hours to reflect the actual hours posted.

I spoke with Jessica who was more than helpful. I had many questions that I did not have to ask as…read moreshe covered everything. I was very impressed with the time she took and way she explained the many types of product's that may help with my arthritis and back issues. On short I was more than satisfied.

Great experience. Efficient service with a caring and experienced owner. Location was nice and easy…read moreto park. Will definitely continue with Jessica for all of my certification needs! Much nicer than anywhere else in the area.

Gold Leaf -- The Dark Knight Edition…read more Annapolis deserves the budtender it needs. Today, that was David. I walked into Gold Leaf with a mission and enough overlapping specials to require either a calculator, a CPA, or Lucius Fox. David apparently moonlights as all three. First, he actually did the math on the recreational BOGO versus my medical pricing on the edibles. Not "this one is probably cheaper." Nope. My man ran the numbers like Wayne Enterprises was getting audited. Then the Batcomputer started spitting out victories. Four-pack of Keef sodas? Secured. $120 resin deal for FIFTEEN FUCKING DOLLARS? Somewhere the Joker just flipped the table. Then David points me toward some Fresh Nectarz because apparently saving me money wasn't enough--he also needed to curate the Batcave. This is what separates a budtender from a Budman. David didn't just stand behind the counter scanning shit. He listened, calculated, compared the deals, worked the rewards, and made sure I walked out with the best combination instead of simply the easiest transaction. By the end I felt less like I'd gone shopping and more like Alfred had packed the utility belt: Edibles. Keef. Resin. Fresh Nectarz. "Where does he get those wonderful toys?" Gold Leaf. Apparently. for David. Because sometimes the hero wears a cape. Sometimes he wears a Gold Leaf name tag and tells you the $120 resin is fifteen bucks. Fork around and find out.

I'm writing this review 100% out of disgust for the way that I was treated while trying to get my…read moreproducts into the GOLDLEAF store. The marketing team consistently treated me extremely rude by disengaging from the product, they left me out of any information on the event that we were planning together, basically found a way to cut me completely out of the event and product placement. Their marketing director, Brianna she is an absolute NIGHTMARE to work with, gaslighting me the entire time and being over bearing, PETTY AND narcissistic on everything their retail manger Chris tried to do to support the sale and product placement. Hands down one of the worst marketing departments I've ever dealt with in 25 years that I've been in business in marketing. Her personal ego is more important than servicing the vendors and actually marketing the products they sell. I should have known something was up by the high turnover rate of employees because that is a big sign that a company does not have high morale. As a small business, they did not pay for the product after three weeks of waiting for the invoice to be paid and I think that's probably the most discouraging part of the process. I don't feel like they respected my business enough to pay for the product in a timely manner, and I also believe that this was partly due to Brianna's treatment of my brand in particular. Ultimately, they went in my mind on the surface from being one of the best to one of the worst dispensaries I've ever had to encounter in the time I've been in business with them. She (Brianna) even went so far today to write me an email telling me she took my product off the shelf. That's she will be holding onto it until they decide to pay for it and place it and in that moment I knew I needed to go get it and there was no way in hell I would ever allow my brand to be associated with that type of behavior.

Excellent and knowledgeable customer service and products that smoke well and very sticky buds.read more

These folks going to chat shit every time. Consistently have a severe lack of urgency across all…read morefronts. Disorganized in their process to get customers through. Feels like everyone's high working & has no idea what's going on. Care to their customers to a fault. You'll wait in line for half an hour watching dumb shit happen across the board. Management is poor on a day to day.

I signed up for their service. I was contacted for a video appointment. During the appointment I…read moreadvised that I was diagnosed with insomnia 20 years ago by my primary doctor who is no longer in practice. As such his medical records are not available. They still sent the medical records request which I completed. AGAIN... I stated that my primary doctor is no longer practicing. I was asked several in depth questions about my health which I answered all. Come to find out that unless a doctor has already diagnosed me and I can provide them with the medical records they cannot help me? I thought I was working with certified doctors with the company but I was WRONG. All they do is rubber stamp your medical records. There are plenty other medical marijuana services that HAVE DOCTORS on staff and can certify you with a video / telemedicine appointment. Save your money and don't use this company!

From the owner: MMJ card, medical card, MMCC registered physician, cannabis doctorread more

Mrs. Michelle Briggs makes you feel very comfortable and respected. She explains everything clearly…read moreand takes the time to answer all your questions. The process was smooth, professional, and stress-free. Highly recommend!

Greatest service. Quick, fast, and efficient. Can't beat the price. Really nice people as well.read more