I am very happy with Avery. She is my color stylist. I have gone to this salon at least five times…read moreand Avery is my go to. Sweet, polite, and a true professional.

I'm really disappointed with my experience at Haute Headz. I was excited to try a new stylist after…read moreseeing her work on IG (Avery) and was prepared to spend more than I normally would, but I walked out feeling frustrated and like I didn't get what I paid for--especially at a $300 price point. The appointment started off uncomfortably when the stylist next to me overheard what I do for a living (title insurance) and commented that I work in "legalized extortion." Not only was this wildly inappropriate, it made me feel awkward and judged right from the start. I had a thorough consultation with my stylist and we agreed that to achieve the look I wanted--light ends contrasting with a deeper base--I'd need a full lightening service rather than the partial that was originally quoted. I agreed to the upcharge with the expectation that I'd get the desired result. Unfortunately, that's not what I got. Instead of a smooth, dimensional color, I ended up with chunky highlights, a grown-out root look, and ends that are still noticeably darker than the base. It looks like a rushed job and not at all the intentional contrast we discussed. To make things worse, there are two very obvious bright white spots at my hairline where toner was completely missed. I brought this up when I got home and noticed it (Avery really should have caught them when washing or styling my hair, they're quite obvious) and the stylist did offer to fix it, but her availability didn't line up with mine. I explained that I couldn't take another hour and a half off work to come in during the week, given the 30+ minute drive each way, which she knows because we live near each other. Rather than showing understanding, she got defensive and told me it wouldn't take long and that I should reach out to the salon owner if I had further concerns. The one bright spot in all this (well, other than the 2 in my hairline) is that the haircut turned out well, which is the only reason I'm giving two stars instead of one. But overall, this was a frustrating experience with results I'm unhappy with and a lack of professionalism I didn't expect from a salon at this price point. I won't be returning.

Let me start out by saying that finding a hairstylist that can take an Asian to platinum blonde…read morewithout sacrificing the integrity and health of the hair is no easy task. Believe me.. i've been on this roller coaster of a journey for years! After seeing Sophia on IG and quietly stalking her posts for a while, I finally gained up enough courage to book an appointment. Like I said, my blonde journey has been a roller coaster and I have some serious trust issues, but I was finally ready to take another leap of faith, and I'm so glad I did! Sophia did such an amazing job on my hair! She really listened to what I wanted, heard all of my concerns, and we jumped into a day long color correction. She fought against banding, inconsistent and patchy weaving from old highlights, and worked through areas that were over processed while taking extra care to prevent as much breakage as possible. After an exhaust day, my hair was it's blondest blonde and still healthy! She's a miracle worker! The very next day, Sophia text me to check in and see how I was feeling and to make sure I was satisfied with my results. I have NEVER had a stylist check in on me like that before. She truly cares about her clients and takes pride in her work. If you're looking for a stylist who cares about you, is passionate about her work and continued education/industry knowledge, and is willing to devote the time to help you achieve your hair goals, rather than double/over book too many clients at one time, then go see Sophia! You won't regret it!

Sophia was very hospitable and attentive. She spent an hour making sure it was perfect. Highly…read morerecommend and will be a repeat customer

Very nice relaxing friendly salon. I made an appointment with Nikki online she did a fabulous job…read morewith my hair, coloring it and cutting it! It's been about a week now and with the shampoo they recommended my hair looks great & feels soft! I have fine thin hair I'm very picky on what goes on it I don't want it to be to heavy & weight down like seaweed on a rock. Finally a salon that cares about you & your needs! Prices are fair. Of course I'll be going back there!!

Update: I went back again to this salon and although Tanya is good my bill was $260 including tip…read more For a touch up and hair cut with some foils that was ridiculous. Never paid that amount before. Went back to my regular girl and paid $216 with tip but that was for the works. Touch up low and high lights and haircut with blow out! Walking out the door and costing me $260 was ridiculous but when you have a place in Ponte Vedra (off Phillips) so not the upscale part of Ponte Vedra I guess you feel you can charge ridiculous prices. Here is my hair back with my regular girl in Mandarin. Much better.

Edna is amazing . If you're looking for a good haircut don't look any further. Edna is great and I…read morelove love love my hair

They confirmed my hair appointment and no one was there. An hour after my appointment I got an…read moreemail canceling the appointment. I called twice, left them a message. No response

Alex did an AMAZING JOB . She's very kind and pays attention to every little detail . She tailored…read moremy black to copper hair journey to suit my skin tone and face structure PERFECTLY. I get very over stimulated in busy salons so this boutique style salon was my go to . And she just made the experience of being so vulnerable with a huge hair change so much more bearable . ANYWAYS I JUST WOKE UP AND HAVE MY NEW COPPER HAIR JUST FLOWING SO BEAUTIFULLY with the bangs she suggested just falling so effortlessly in my face . I feel so beautiful. Thank you Alex The overall vibe of the salon was calming and comforting . And she as a stylist is just the cherry on top . You're an angel ( I'll post photos of before and after once I find energy to do my make up ) 10/10

This place absolutely slays!! I have been wanting some grunge bubble gum hair for so long, and you…read morewere so patient and actually listened to what I had to say!! It's so rare to find a stylist that is so thorough with not only the hair, but the consultation! The vibes were also the icing on the cake, parking was so nice too!!

The service was amazing! I went in for a fill-in, and she exceeded my expectations. The salon has a…read morevery intimate, one-on-one atmosphere that makes you feel comfortable and valued. She offers a variety of services, which is a huge plus. Her attention to detail, professionalism, and friendly personality made the experience even better. I'm so glad I found her--I think I've found my new nail technician!

The Best hair wash/massage I've ever had! I experienced meticulous and detailed hair care and the…read morestylist listened and took her time insuring I had a great first visit. I will be back!

I went in for a very minor root touch-up and a haircut. My roots were only about half an inch, and…read moreI actually had to separate my hair at the part beforehand to decide whether I even needed the touch-up yet. My stylist finished early and was calling her next client to see if they could come in sooner, so I was surprised to see an additional $20 charge for covering my roots. I've never been charged an extra fee for this at any other salon. I also purchased a bottle of shampoo that was 25% off. When I was checking out, I thought the shampoo was being separated from my service total, but apparently it wasn't, so I ended up tipping on the shampoo as well. There was also an additional charge of approximately $10 on my receipt that I still can't identify or explain. To be clear, Olya was great and did a phenomenal job on my hair. I was very happy with the result. However, the pricing and unexpected additional charges were disappointing. If you're considering this salon, I would strongly recommend asking for a detailed breakdown of pricing beforehand. Unless you're prepared to spend quite a bit, there may be more reasonably priced options elsewhere.

I just love this place. The people here are so nice and friendly. Stephanie, the salon owner is an…read moreamazing hairstylist and I just love how she does my hair. They also have a very talented nail tech, Maisie, she has a nice private room that is very clean and she uses great products. I've been going to this place since it opened and I absolutely would recommend it to everyone.

I love going to the hair and Nail Cottage. The girls are friendly. Stephanie, is the owner and she…read moredoes my hair the way I like it. Maisie does my nails. She even has artwork for the nails. She does it free hand. This is my place to relax.