If your looking for a life time stylist come check out Jazmin... always positive, listens to your hair concerns, wants & needs, has over 20 years experience in the hair business will have you looking and feeling awesome when your completed...loves everything about hair and the individuals that wear it... read more

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On December 2, 2025, I had an extremely disappointing experience with Jazz. I went in for a simple trim to blend the BACK of my hair only. I made it very clear that the front length just below my jawline was exactly where I wanted it and was not to be touched. I also told Jazz that I've been cutting my own hair for 28 years and only visit a salon occasionally for minimal cleanup. I showed her pictures of the exact LOB shape I wanted to keep, and she said she understood. Unfortunately, she ignored everything I said. Even though I explained that my curly hair is often easier to cut dry, she insisted on shampooing and cutting it wet. She then turned my chair away from the mirror, and when I asked to watch, she told me she had to keep me faced away "because of the way she uses her arm" to cut hair--something no professional should require. Instead of lightly shaping the back, she gave me an entirely different haircut. My LOB is gone. The front is now shorter than the back--the exact opposite of what I asked for--and there are notches cut into the sides that resemble a mullet. My hair looked better walking in than it did walking out. As I was leaving, I noticed her next client was an elderly woman. It made me realize that Jazz may be used to clients who simply accept whatever the stylist decides is "best" for them, rather than someone who gives clear direction. That feeling was reinforced when she handed me a card and told me to "come back in May," despite my telling her I rarely come in and only wanted a minor trim. I'm now stuck with a cut I hate and am embarrassed by. I will never return. This felt like a complete disregard for everything I communicated and a breach of trust from start to finish. read more

Everyone is always so pleasant and accommodating. They are very very good at washing your hair! Excellent customer service.

I would pick 0 stars if I could. I am from Seattle and am here in Norfolk on a work trip and this place was recommended to me. Got my hair done by Jill and she F**ked my hair up so bad. I am a natural blonde that gets brighter blonde all over. I guess she decided to make me go brunette. My hair is darker than what my roots were walking in. Completely uneven and brassy with random spots of bleach. She didn't blow dry my hair or style it. My scalp is stained. She said she has done this for 45 years. Stuck in the old times of doing hair. Get with the times. read more

After having a fall which injured my left wrist, I called Curl Up and Dye asking to come in for a shampoo and blow dry. They took me immediately. Donna gave me an invigorating shampoo. The blow dry was fast and attractive. The price was very reasonable and I walked out in approximately 30 minutes feeling and looking like a new person. read more

My cousin and I are always one to support local business that's why we were willing to spend more money to go here. First experience was great both of us loved our hair cut and were excited to come back. I wanted to see Tina because we enjoyed her attitude and service. I called early today to find out her schedule, then called again later to confirm. The lady who answered the phone was unfortunately very rude , and chuckled after saying they would not be able to service both of us only one. I was going to accept one hair cut and reschedule the other or hope that she'd suggest we reschedule and give us the openings she had but after the laugh I decided it was not worth going back. Sorry Tina, this lady lost business for you. read more

I came to curl up and dye as a fill in appointment after moving here from another state. I only came here after hearing a good review from a friend of mine... quite honestly I don't know if I would have ever stepped foot in this place otherwise. The outside looks run-down, and quite possibly not updated from the 1980's, and the inside is much the same- outdated chairs and decor. Don't get me wrong, I do not always judge on outward appearances, but when it comes to professionals dealing with MY outward appearance, I think I have reason to! :) Next, the people inside the salon were eclectic, to say the least.... not in a good way. Not many were very salon-like or even professionally dressed... most had on t-shirts and jeans. The next thing made me even more nervous-- their hair wasn't done, at all. Some were greasy, frizzy, and most had ponytails. I have had friends who have worked in salons, and they have all said that one of the perks is that you always have access to the best stylists, products, and gadgets... and again with what I said in the first paragraph, why should I trust someone with my outward appearance if they don't take the time to make theirs look good. Finally, my hair cut. I asked for long layers with bangs. Simple and straight-forward. Then the stylist brings out the dreaded spray bottle. Big mistake with me... I know that trick! Even though I was paying $35 plus tip for a hair cut, I was still given a treatment akin to a great clips or a cost cutters cut. Then, she brought out the painful razor to cut my layers and bangs in the front. Painful! Number one, I've been told by many stylists to NEVER trust just anyone with a razor. You have to be very skilled to use one. Number two, razors should never pull hair like this one did! It means the blade is dull and the stylist is not taking care of their instruments. It was absolutely dreadful. On top of no blow-out/style at the end. Bottom line: $35, lazy spray bottle/dull razor cut, plus wet hair walking out of the salon. Best way to lose a new customer. IMO, overpriced salon with a lot of business plan issues to work out. The only way I think they stay in business is there is enough elderly in the area who, unfortunately, don't know better or what a good cut is like. Please, take the time to go downtown or even to Virginia Beach to get a decent cut in a reputable day spa. It is worth it! Don't settle for straight-up laziness. read more

I received the worst hair cut I ever had from a stylist named Tina! I had past shoulder length hair and asked for a shape up and even showed her a picture. I ended up looking like a boy! I kept telling her she was going too short but she wouldn't listen! The next day I talked to the owners and they remembered how long and beautiful my hair was. I showed them the picture of what I wanted and they agreed that my new haircut didn't resemble the picture at all. I walked in looking like a lady and walked out looking like a dude! My money was returned but that didn't help my self image. All you ladies know how much we care about our hair and eyebrows! If you get a hair cut from these people you will want to," Curl Up n Dye "! read more

Curl Up & Dye - Most horrible haircut I've ever had! - Hair Salons Near Me - Norfolk, Virginia

So, after my second review, I got an email from the first stylist I had here, saying that they'd changed a lot of things about the salon and that I really ought to give them another try. Hands nervously clutching my previously-butchered hair, and keeping an ear open for "hey! didn't you write that awful review? get the scissors, girls!" I walked back through the doors. Gotta say, I'm really happy I went back and gave the salon another shot. Ronnie (the stylist I'd had the first time I went in) gave me a really cute bobbed look. I'm really happy with the most recent look, and even after all my whining in the last review, I'll be back again. Let's hear it for second chances! read more

Back in August, I happened to notice Curl Up & Dye when I went to get coffee at Dunkin Donuts. Desperate for a trim, I figured I would give it a shot. I met my now Stylist Dana standing out front. I took a chance and I am so glad I did.......When I wanted a big change, having no idea what I wanted I trusted her, and she gave me the most amazing style!!! And highlights! I get tons of compliments on my hair. Been there 4 times, and will keep going. i highly recommend Dana! read more

I walked out of this salon tonight with the worst haircut I have ever had... I asked the stylist for a trim for my bangs and to shape up my long layers. She ended up cutting my bangs straight across and super short (halfway up my forehead), and she cut about 3 inches from my length - no layers. Stylist lazily and unevenly sprayed my hair down with a bottle and on top of that let me walk out of the salon with wet hair... didn't offer to show me the cut in the mirror but rather asked me to "run my fingers through my hair to see how it felt." I am going to have to go to another place to get this cut fixed... Very poor experience, sorry to say! read more

I came here because a good friend recommended this salon to me. The ladies were really nice, but I wasn't too satisfied with my hair. My hair is naturally jet black and I wanted to go red. I walked out not noticing how bad the dye job was, til I got home, and saw my hair in the light. Only the top of my hair by my roots was red, and not the shade of red I wanted. The rest of my hair was still really dark and no one noticed I even dyed my hair. She did a good job cutting my hair and I liked how friendly everyone was, just wasn't satisfied with my hair. I definitely would not come back though. read more

I made my haircut appointment after Jazz was recommended. First impression of salon is that it needs a good cleaning, and updating. Met Jazz, explained with pics what I wanted, simple cut of thick wavy hair, minimal layering at bottom. First snip took 4 inches off top of head, ended up with what looks like a old school mullet. Worse haircut I've had in 27 years. She knew it too and with VA humidity, it's a frizzy mess. Will never go back and will ensure to tell this to everyone who asks what happened. read more

I wanted to color my hair, so I decided to try this place out. These ladies were very polite and gave great advice. I love the way my hair looks now, they have excellent customer service and know what they're doing! I will definitley be coming back to this place! read more

The lady butchered my kids hair and when I complained and said I am not paying for the mess she did to my kids hair. They threatened to call the police. They did fine on my daughter's hair. I was willing to pay for that. The all got an attitude with me. Worst service ever. Needless to say no tip. Avoid this place they are unprofessional. The tattooed lady butchered my kids hair. Go elsewhere! She tried to blame the child. Nothing but a barber shop wannabe, not a hair salon. read more

I went to Jazz at this salon and she was great. She listens to what you want and is always willing to work with you. I usually go to her for Brazilian blowouts and this and anything else I go to her for looks great. My whole family goes to her and we always leave looking amazing. I would definitely recommend her to anyone. read more

On 8 June, I had an appointment for styling my hair with Jasmine at Curl-up & Dye Beauty Shop. I arrived early, she washed my hair and put it up in rollers. So far so good. Then she put me under a hair dryer and left me there for almost an hour. When she finally took me out from under the dryer, she took out the rollers, ran her fingers through my hair and said she had to leave as they were closing. My husband said I looked like Shirley Temple at four years old with rings and no styling to my hair. This was totally unsatisfactory! We had a funeral to go to the next day and my hair was absolutely straight, no style, To her credit, she had styled my hair twice and did a credible job. As they were closing, I called the manager the next day, who said they had completed the task and would not do anything to correct the issue. I received a call that night from one of the girls working at the time I was in there and she apologized for the mistreatment I received from the shop. I recommend NOT using Curl-up & Dye as they do not take responsibility for their poor work. God bless them but I will not use them again. read more

I came here about 2 years ago to get my hair dyed for the first time and honestly it went pretty good. I had Tina do my hair and she and her coworkers were nice to me. The second time I came was last year and i was a bit upset for what I got. I wanted to have most of my hair dyed but Tina did the top part as highlights. I understand why she did it because she wanted to keep my dark brown hair but I wanted it to all purple on the top and not highlights. read more