I truly do not enjoy writing negative reviews, but I do believe in helping others to make informed…read moredecisions. I was in need of a licensed, capable, and highly rated electrician to replace a 44-year-old exhaust fan in the master bathroom of my condo. Checking Yelp, S&B Electric was one of the first I saw that matched my criteria. After reading many of the reviews, I submitted a request for quote through Yelp (late October or early November 2025). I received an automated text response with a list of questions to answer. I responded accordingly. Below is a timeline of subsequent communications: 11/03/25 - I sent a text to S&B requesting confirmation of receipt of my information. No response. 12/05/25 - I called and left a voice message 12/06/25 - I called Stewart directly and received an automated response stating, "I'll call you back." I replied, "Thank you." 12/06/25 - Stewart returned my call. During the conversation, he requested a photo of the existing fan. I obliged and immediately sent a picture. When I sent the picture, I received another automated response with the same questions I had received before. I completed them again in response. I received no confirmation of receipt. 12/10/25 - I sent a follow-up text to Stewart. No response. 12/17/25 - I called Stewart again, and again received an auto response, "I'll call you back." No call back happened. I put the entire project on hold for the next five or six months and focused on other things. During this time, I received no communication from Stewart or anyone else from S&B Electric. Always wanting to give people the benefit of the doubt, I decided to try one final time. On 5/06/26, I sent another request for quote through the form on the S&B Electric website and received an immediate automated response confirming receipt of my request. As of 5/13/26, I still had received NO RESPONSE. At this point, I had completely given up. I understand that many people had wonderful and positive experience with S&B Electric, and that is what I had based my initial decision off of. However, when a business or representative thereof fails to at least extend the courtesy of just replying to say they cannot, for whatever reason, accommodate a request for service, that non-response is equivalent to poor service overall. That said, since I cannot speak to the quality of their work, I must base my review off of the facts above. If the amount of stars is based on that, it would be 0/5. Consequently, I ended up working with another locally/minority owned/operated contractor, who not only provided exceptional service from initial call to intake to invoice, but they also got the job done in less than three hours and will be my contractor for all future electrical needs in my current home, and future home.

Jason was the man - great vibe (even my cat who usually hides liked him) he identified/fixed my…read moreissue promptly. Fair pricing, great value and quick service. I will definitely request him from now on! This business was very responsive and worked with my needs - found time even for a smaller issue which other electricians were not able to.

We remodeled our kitchen and dining room and Jesse was brought in by our general contractor. We…read morecouldn't be more happy with his work. He explained clearly the process and the different choices, the outlets are precisely placed and installed, the result is a very clean job. In addition to being professional and knowledgeable, Jesse is very kind and nice to work with. We highly recommend him.

I had a fantastic experience with MTZ Electric. The quality of the work was top-notch, and Jesse…read morewas incredibly knowledgeable throughout the process. On top of his expertise, he was very kind and professional. Highly recommend their services for anyone looking for reliable electrical work!

We recently had the OHMS team replace our recess lighting and add dimmers. Communication was clear…read moreand timely, and they made scheduling easy. The quality of the work was excellent--the lighting looks great, and everything was done efficiently and neatly. What really stood out was their customer service and follow-up to make sure we were happy. Highly recommend!

Drew and team did a great job- communicative, friendly, and reasonable. Ensured I understood the…read moreupgrade and would recommend for future jobs.

The reviews are 1000% accurate--Tony is fantastic! He was courteous, punctual, and very honest. We…read morewill definitely call him again for future work, especially since our older home will likely need upgrades.

I can't say enough good things about Tony at AMG Electric. Over Labor Day weekend, while most…read morebusinesses are closed and unavailable, he answered my call during an electrical crisis at my home. All of my lights, electronics, and appliances were turning off and on and flickering, over and over and over, all day long. I'd been dealing with it since 4am and was in full on panic mode by the time I called Tony. What really stood out to me was his professionalism and genuine care--after our phone conversation, he followed up with additional advice via text to make sure everything was resolved properly. That level of customer service is rare, especially on a holiday weekend. He didn't charge me for his time on the phone or for his advice, and I'm just so very grateful that he picked up the phone when he did. It could have been a long, rough night for me over here! Highly recommend!

C Bates was very professional and did an amazing job. I was very happy with the chandelier they…read morehung in my high ceiling dining room and they installed a fan in another room for me as well. I felt the prices were fair also.

Carlos the owner showed up on time for a no-charge site visit and planning session…read more We signed a contract and worked together on the project. There were some adjustments along the way by C. Bates Electric that were quite brilliant . When finished everything worked perfectly. Paperwork and payment details were flawless. Every employee and worker was very respectful, pleasant, and dependable. It feels like we became friends by the time things were completed! Finally, both of our dogs loved all the activity and are "crazy about" Carlos, the business owner.

Stefan was super reliable. I called him today and he was able to come to us for a small job within…read morean hour. We had an issue with a new fan light we tried to install and he was able to fix it within the hour. Really nice, calm, cool guy. I highly recommend him!

Stefan was easy to work with--pleasant, responsive and punctual. I have confidence in his expertise…read moreso I will definitely use him again for electrical work.

Hi , My husband and I just had a new Breaker Panel installed…read moretoday by Jeff Wooll and his team, Mike and Louis. They did an Amazing job in our new condo in ROSSMOOR,Walnut Creek, CA. They were not only Extremely Competent but Interpersonally Warm as well. Jeff even patched the area where he removed the old panel inside the closet and the area outside the closet where he put the new panel in! WHAT A TERRIFIC GUY! My husband and I therefore Highly Recommend Jeff and his team! Thanks Jeff , Mike and Louis. Jeff even told us to not pay him in full until he comes back with the Inspector and sands and touches up the patches. His # is: 925-395-3146 Thanks Jeff!! Arline and Ron C.

I cannot write better words about this company. Reliable, professional and just good old fashioned…read morecustomer service! It's truly hard to find these days. I had Voltman wire my entire house inside and out. They were efficient and very nice! They are insured and made safety a number one priority for me and them. Thank you for being such a trusted company. And now I know who I can call when I need a trustworthy electrician!

I am so pleased with the work completed by GAP Electric. I had an outdated brass ceiling fan that…read morewas missing blades and looked terrible. Gonzalo assembled and connected a nice new modern fan to my 11 foot high sloped ceiling. He even added the down rod. What a difference! it changed the entire look of my living room. Even though there were some minor issues with my wall switch, he made sure to figure out the problem and get everything completely up and running. I highly recommend GAP electric.

Gonzalo is one real professional! Fixed and replaced my pool timer the sane day I called . Insisted…read moreon finishing the job well into early evening. Very fair and honest pricing. Even texted following day to check if all things working well. Gonzalo you are a real professional! I will call you again for any electrical work. I can recommend you without any hesitation. Good luck. Vince

They did a great job. I can charge my Tesla very quickly with 48 amp service from inside the…read moregarage. The installation was done neatly and required no cleanup by me.

I did the EV charger installation with them. Very professional service, guide through throughly…read morewith explaining everything during the job. I think their price is reasonable considering their quality work!