I purchased items at an online auction they ran through HIbid.com. I won them end June 2025. They…read morestill haven't shipped the items, despite telling me multiple times that they'd "have it all taken care of in a few days". Today I asked for either a refund in full or that they ship at their expense. No refund given, god knows when and if they will even find my items. Condescending tone of voice from the owner, seemed irate that I've called a few times. I was unfailingly polite until today. No more. They are either incompetent or lying. Or both. I will never do business with them again, and will file complaints both with HiBid and the Kentucky regulatory agency that licenses auctioneers. Wildly unprofessional. I'm just lucky it wasn't a lot of money. Which isn't the point. Small purchasers turn into repeat customers if treated well. Or just OK.

The owner of this company is the most arrogant and disrespectful person I've ever met. I bought a…read morehouse from them off an auction website(hibid). I was paying cash. They kept me in the dark the whole time after I paid 10% deposit making me wonder if somebody had ran off with my money. Anytime we talked, their office always said we'll reach out to you tomorrow. It was always a game of making me wait to hear an answer. Then when I expressed to him how I felt about some strangers taking my money and giving me no answers, he went on this cocky disrespectful rant saying they are untouchable and have been in business for 75 years over and over and over. His biggest accomplishment in life is inheriting his daddies business. His flaw is thinking it will last forever with that attitude. I cannot accurately express the stress I went through dealing with Herron Auction Realty. Please spare yourself the scam-like experience. Kevin and his family there need to be humbled by flipping burgers instead. I only mention his family also, because the title company we did the closing with said his whole family that works there is like that and very unpleasant to deal with. So I had professional confirmation it wasn't just me.

Horrible company...bought a boat from them 6 months ago and still don't have the title after many…read morecalls requesting it.

Pictures are poor, every auction. They won't post a day and time for pick-up, leaving the bidder…read morewith no idea when they can get the winning item. pick-up times are often a single day, less than 4 hours and set during normal weekday working hours.

Finding the perfect solution to sell our Father's home and personal…read moreproperty was very important to us. Our research directed us to Kurtz Auction & Realty. Our experience with Kurtz turned out to be very rewarding and profitable. It surpassed any and all expectations that our family had going into the auction. This project was handled with honesty, professionalism and personalized service from the packing, advertising and display to the auction itself. They are experts in this field and they took a personal interest in the project and made us feel very comfortable in what could have been a very stressful time. We feel grateful for finding Kurtz and feel that we could not have found a team that matches their honesty, integrity and compassion. Thank you, our needs could not have been met in a more efficient and timely fashion.

From the owner: Real Estate Advisors, Auctions, Realty Services read more