Super friendly and helpful staff got my watch working again. Will be back when I'm looking for…read moresomething special.

The person who helped was very knowledgeable. They have a great selection of pearls to stones.read more

The Diamond Exchange is my good to place for all my jewelry. The quality and selections are…read moreamazing along with great personal service. I have purchased wedding rings, watches, earrings, bracelets and necklaces. Please, for your next fine jewelry purchase I highly recommend the Diamond Exchange.

Went in but did not have radiant diamonds. Took my information to call me when they received it…read more Never called back!! Place is a dump.

Recently had some Watch repairs done at Sue's, as well as a legacy senior ring sized and year…read moreadded. The customer service at Sue's is fantastic. They stand by their work and were able to make an adjustment on the spot as needed. When a small problem arose on one of the repairs they fixed it at no charge. Their prices are fair and the work is great quality. Sue, Ronnie and Melissa are wonderful to work with and we will be back!

She's is awesome. They are super helpful and do great repairs. Took in a ring and necklace and they…read moredid a great job

This jeweler consistently offers high quality jewelry that is reasonably priced. A wide selection…read moreof traditional and a wider selection of contemporary styles. Service is superb for repairs and customization. Patient with simple maintenance, such as replacing watch batteries. The atmosphere is convivial and light-hearted. Parking is available with the risk of using the City's slot machine ticket kiosks. I've found that if I know what'I want I can zip in and out before the meter police show up.

The woman who helped me was an angel. They were so kind when I went in to get an anniversary gift…read morefor my girlfriend and had an amazing selection. They also beautifully wrapped everything. Will be returning, and if you're in Uptown and need jewelry this is your spot.

If you're looking for a jewelry store that truly feels special, I highly recommend Rihner's…read moreJewelers in Gretna. From the moment you walk in, the showroom floor is absolutely stunning elegant, welcoming, and filled with beautiful pieces for every style and occasion. Marie and Rudy go above and beyond, not only with their incredible customer service, but also by supporting and showcasing other talented jewelry designers. Their designer events and open houses are always spectacular, with complimentary food, drinks, and a warm atmosphere that makes everyone feel like family. It's rare to find a business that combines professionalism, knowledgeable, talent, hospitality, and genuine kindness all in one place including their staff! Whether you're shopping for something special, need repairs, or just want an enjoyable jewelry shopping experience, Rihner's is truly one of a kind. Thank you, Elsa and Randy Chesnut

My bf purchased a ring for me from here and a stone fell out…read more They repaired it with no pushback. Thank you.

I had the best experience here today. I had an issue with a new watch. I brought it in and talked…read morewith the incredibly kind owners. They led me through the problem and helped me fix it. I checked out the selection and they had some outstanding estate jewelry there. I will be back at Christmas time. This is the kind of place, and these are the kind of people, that make you feel to do business in your community with. Highly recommended. (Not a big online presence because they didn't seem like the kind of people who were too internet savvy - which made it all the cooler)

I brought in 3 sterling silver bracelets that had accumulated so much tar and dirt. I didn't think…read morethey would be able to clean it to the original shine of the pieces, but wow yes they did! Amazing job. All bracelets looked brand new. Their pricing is appropriate for the results. They are so kind and even gave me tips on how to keep better care of my jewelry. Thanks again!

I needed my diamond reset and after taking it to several chain locations, this place offered the…read morebest service, price and turn around time. We are thinking of adding on to my ring and their selection is very unique. This family owned business is located in the Quarter but do not let that fool you. If you are in the market for some quality jewelry, stop by. Everyone is eager to help and their prices are excellent.

I came to update my review but I see that it is missing, I went to Nola awhile ago and took a…read morebirthstone ring to Wellington and Co to get sized and cleaned up since that is where I bought it , it was 150.00 plus shipping to resize dip and check the stones , ok fast forward to the ring arriving at my house I was so disappointed it did not look like it had been dipped or cleaned but the size was correct. I put on the ring and notice a diamond is now missing. Needless to say I was not happy, nothing was ever done about it no refund and I certainly wasnt going to ship it back, I did tell them and left a review I had purchased other pieces from them on past trips and didn't have any issues but this one really was upsetting , so I decided now that I have spent 750.00 purchase price plus the price for it to be messed up on this ring and its now damaged. Fast forward to this past week I took it to and they dipped it, checked the diamonds and the center stone and replaced the missing one for 175.00 as much as I hated having to spend more $$ to have the ring that I didn't mess up fixed they insure their work and I am so very happy with what I picked up today which is what I was expecting from Wellington and didn't get. As you can see in the photo its exactly how it should have been from Wellington but wasn't. Just wanted to share my experience and provide an update I am so happy now I finally have my ring back just wish I didn't have to go through all the trouble to get it back like it should be.

Ron's Jewelers helped me out greatly by quickly changing the battery of a rare watch I had. They…read morewere able to do this quickly and at a very reasonable price. I highly recommend.

At Christmas time, I picked up a magazine that featured a pendant from Ron Jewelers. I visited the…read morestore on December 18, 2021. I was helped by Alexis who was professional and courteous. I really wanted the pendant, and was quoted a price and told that it would arrive before Christmas. I accepted the price, but then was asked to pay up front. Without thinking about that clearly, I agreed and paid. I wasn't that worried about it because I was told that I would have the pendant in a few days. Alexis was kind of pushy about leaving a review, and texted me after I had left the store to request one. I did leave a positive review at that time. Two days later is when things started to go sour. Alexis called me on Monday to tell me that the piece would not be in by Christmas, and could take as long as eight weeks. She said that if I didn't want to wait that long, I could get a store credit and choose something else. I explained that I wanted the pendant, not something else, and if they couldn't produce the pendant, I needed a refund not a store credit. She offered me some stud earrings for my trouble, and again I had to reiterate that I either needed the pendant or I needed a refund because that's what we were contracted for. She again told me that the pendant would definitely be in within the eight weeks, so without any real recourse I decided to wait. I also did not accept the stud earrings, because that would have been an acceptance of something of value other than the pendant. Approaching eight weeks, I got a text message from Ron Jewelers asking me to leave another positive review on Yelp. I texted back that I would wait to leave a review until I actually received the pendant. I then got another call from a sales associate other than Alexis. We had another conversation about the pendant, and was told that if I wasn't happy I could get a store credit and have some stud earrings for my trouble. I again explained that we were contracted for the pendant and that I would not accept a store credit. I either needed the pendant or I needed a refund. I explained that this isn't covered by the return policy. I wasn't returning anything. I hadn't received anything in the first place. She says she has to talk to the owner, and then call me back. She does call me back, and tells me that the return policy is on every receipt. She also tells me that the pendant will take another few weeks. At this point it becomes pretty clear to me that I'm not going to get the pendant, and the best Ron Jewelers is going to do is give me a $2,700 store credit. I asked that the owner call me, but the owner never called me. After a few more days, given my lack of faith in this transaction and the fact that I had been lied to at least twice, I consulted my attorney. At this point I was expecting to have to file a lawsuit. My attorney took the time to tell me that I should never pay for jewelry without seeing it first and being able to take immediate delivery. Well, thanks for that, but it's a little late now. He then instructed me that before filing a lawsuit I should file a charge-back with my credit card company for non-delivery of merchandise, which I did. The credit card company took my information and told me they would contact the merchant for their side of the story. A day later, someone from Ron Jewelers calls me to tell me that now they have the pendant. That seems a fine coincidence to me, so I again consulted my attorney who told me that I was not under any obligation to receive anything from Ron Jewelers and that I should leave it with the credit card company to handle. I followed this advice and successfully received a refund. I have now made two new life rules for myself: 1. I will not pay for jewelry without seeing it first and being able to take immediate delivery. 2. I will not do business with Ron Jewelers. I feel like all of this could have been avoided if the owner would have called me and had a conversation with me and dealt with me in good faith, but that never happened.