Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.

I bought a matched set of washer/dryer from this Home Depot brand is Samsung. I also paid…read moreadditional hundreds for extended warranty. Have been a customer for over 30 years. Shortly after install the washer was malfunctioning. It was shaking so badly that anything on to went flying. I called Samsung. After weeks of waiting I was told that there are no service providers in our area. No service for two brand new machines! I called the store. They called Samsung. I started going to the laundromat. I called a regular service company in the area who came right out. They said that the bracket that holds the drum in place was broken and no parts were available for Samsung machines. Back to the store and Samsung. Home Depot would not exchange the machines for an alternate brand. Long story short Samsung finally found a new identical machine. Delivery 8 months later. Not two months later new machine same thing. I call Home Depot. The manager of the Williston VT store dismisses me like a bothersome child. Call Samsun. Do you have a direct number? No. Why does Home Depot still carry a brand that you know does not have service? She said, "Lots of stores do that." I asked how Home Depot can charge hundreds of dollars for en extended warranty that can not be used? She said, "Call Samsung." After explaining that we have been customers of Home Depot for over 30 years and am extremely disappointed, she said in the most dismissive way possible, "Is there anything else?" So from Williston Home Depot to a loyal customer a big FU. I guess my appliance replacement and kitchen renovation will be from Lowes.

Seems as though there is a severe staffing challenge at this location and maybe it's a national…read moreissue. I like to chat. I like and need tools. I spoke with a young man working there, was technically in the paint dept, but helped me unlock at dewalt took....spoke to him for 10-15 min...he elaborated on the staffing challenge for me. My heart went out to his dedication.... Give the employees some slack there, it's upper mgmt, not the employees that are the problem.

This is a great neighborhood hardware store!! I have always been able to find what I'm looking for…read morewhen I come here. They have a great selection of items and the staff is always helpful and friendly! I highly recommend them!

I've been coming to this store for years. The manager Samantha is awesome with great personel. I…read morebuy everything here i dont like big chain stores were no one really knows were anything is. And personel at this store no were stuff is and are always helpful to load up your vehicle. She was a huge help to me a few years back when i was having problems with wood pellets from other companies and she offered me two bags free to try the ones she sells and she was dead on when she told me about the product, now i buy all by wood pellets there. i wont go anyweres else when it comes to purchasing products for my home.

Over the past 15 years I have used the Bibbens Ace hardwsre on North Ave in Burlington. The service…read moreand help is so wonderful. Each time I have a question or a situation I don't know how to resolve a visit to the store and asking one of the great knowledgeable staff resolves it and the items are at the store to take home The best

Total changeover - no one knows where things are. Long time employees are gone. The kid I had today…read moregot mouthy when I made a comment he didn't like. Apparently they're short staffed?? Sad to see what was a great hardware store go downhill like this. I guess I'll take the time to go to Lowe's, where the prices are better and people are helpful.

The assistant manager was astonishingly rude to me! I brought in three items I needed to fix in my…read morehouse. Little stuff, a couple of screws for a bed, some doorknob set screws and some brackets for my storm door. Put simply, he didn't have what I needed (fine) and told me what he had (also fine). When I asked questions about the specs on the screws he had vs what I needed, he was just nasty and unhelpful. I was simply trying to understand the difference between the metric screws I had and the "quarter 20s" he had! He acted like I was a pain in the neck and he didn't have time to bother with my little stuff that would have generated only $10 of revenue (store was virtually empty). I want to use local businesses, not the big home store retailers. I have plenty of reasons to go to a local hardware store, say 2 times a month. But this store will NEVER get my business, large or small. At least the dolts at Lowe's and The Home Depot are willing to answer simple questions with patience rather than pique. No wonder small hardware stores are disappearing! This one could not disappear soon enough.

Super friendly service and an impressive selection considering the size. Lots of gardening and…read morecanning supplies.

I stopped by Gardener's Supply Company with two Money Trees that desperately needed repotting, and…read morethis location did not disappoint. My plants were starting to look like they were questioning their life choices, so it was definitely time for a refresh. From the moment I walked in, the staff was warm, welcoming, and knowledgeable. They didn't just repot the plants, they explained every step of the process, from the soil mix they selected to how often I should water going forward. I really appreciated that they took the time to educate me rather than just doing the job and sending me on my way. You can tell they genuinely care about plant health and customer experience. The store itself is such a vibe - well-organized, clean, and full of beautiful greenery, planters, gardening tools, and décor. It's one of those places you walk into intending to fix one issue and suddenly you're considering starting a full garden. There's a great balance of options for both beginners and serious gardeners. Pricing was fair, quality was high, and customer service was truly standout. My Money Trees look healthier already, like they just left a spa day. Overall, a wonderful experience. I will definitely be coming back for more plants, supplies, and probably another round of plant therapy.

This is my favorite garden supply and gift shop. I always enjoy eating lunch here too. A true…read moreVermont treasure.

I needed a piece of PVC pipe. I had gone to one of the large home improvement stores in the area…read more They had the pipe in 10 foot lengths, but would not cut it to the shorter length I needed. I went to Blodgett's and they found a slightly damaged 6 foot piece which they GAVE to me and which I could fit into my vehicle. There was enough good pipe for me to cut to the length I needed. Makes me happy that there are still nice people in the world.

From the owner: Blodgett is a supplier of plumbing, heating, air conditioning and commercial refrigeration…read moresupplies. Blodgett has a showroom called the Blodgett Bath Showplace to assist homeowners, contractors, architects and designers in selecting quality items for new construction or remodeling of kitchens and baths. We specialize in energy efficient solutions, including heat pump solutions for heating and cooling, water saving toilets and faucets, and solar hot water systems. Our solutions typically can save consumers 20-50% of their current heating and cooling costs. Blodgett is the tradeperson's supplier of choice, and although we do not do installations, we are able to provide lists of contractors with expertise in the area of interest to the consumer.

This has been a nightmare that won't end. I hope Yelp did not give anymore than one star…read more my last two refrigerators I purchased here we're not cheap. They were two to $3000 apiece and they've not lasted anymore than a year when I go to have the other refrigerator removed by the people who are delivering this refrigerator the delivery people refused to take it away. I was told that if I called got junk, they would reimburse it , it's been since July. And I'm not allowed to talk to the management staff here now simply because I reported them to the attorney generals office for fraud since I have had to be here so many times I'm still not been paid back for this, I have been in the store now. They have not done it STILL. The fact that they won't even hold up their end of the agreement. (we were told at every step we would be paid back for one 800 got junk now they're saying we think we should be paid back and they're saying that they didn't say we would be paid) this is exploitative. I can't go elsewhere because when they're appliances fail, they send you a gift card to Lowe's. I spoke to the corporate office many times each time not only was I told we would be paid back in an overnight check. I also would receive 40 and $50 gift certificates for my inconvenience. My inconvenience has yet to end. It's now October 5th this incident was in July. I have been there so many times this is insane and I am hell hostage by them. I can't go somewhere else because they sell me a useless appliance and then they give me a gift card to pay me back so I'm stuck.

I ordered doors and windows to be installed in my home and paid for them in April 2025. The job has…read morestill not been completed over a year later. I went all winter and spring with windows that were installed and not properly sealed or finished. Two doors they drilled holes through incorrectly, and many other issues. They contract with a company called integrity first that does the installations. Between calling the Lowe's installation support 800 number and the integrity first 800 number to try and resolve the issue and get the job finished, Ive spent countless hours on the phone explaining what's going on to different people in different parts of the country who don't care and say they'll call back, but they never do. It's a mess. The worst experience. I spent so much money on this job and my house is in worse shape then before due to water leaking in from the half done install. Don't support this company!

So sorry to complain but my experience just now at this store was less than ideal. The young sales…read moreclerk had no idea how to answer my question when I queried if the hose I selected was of good quality. He also seemingly had never heard of brown mulch and told me he had "too much going on in my mind" to even figure out how to look if there was any in stock. The clincher though was when I was made to JUMP when another employee YELLED "What is she doing out back?" to his employees. Note: he was standing in the checkout line when he did this. HORRRIBLE experience at this store. They should be ashamed.

Rob the Manager was unhelpful and very RUDE when asking a question. This person is unfit to be a…read moreManager.