I needed a piece of PVC pipe. I had gone to one of the large home improvement stores in the area…read more They had the pipe in 10 foot lengths, but would not cut it to the shorter length I needed. I went to Blodgett's and they found a slightly damaged 6 foot piece which they GAVE to me and which I could fit into my vehicle. There was enough good pipe for me to cut to the length I needed. Makes me happy that there are still nice people in the world.

From the owner: Blodgett is a supplier of plumbing, heating, air conditioning and commercial refrigeration…read moresupplies. Blodgett has a showroom called the Blodgett Bath Showplace to assist homeowners, contractors, architects and designers in selecting quality items for new construction or remodeling of kitchens and baths. We specialize in energy efficient solutions, including heat pump solutions for heating and cooling, water saving toilets and faucets, and solar hot water systems. Our solutions typically can save consumers 20-50% of their current heating and cooling costs. Blodgett is the tradeperson's supplier of choice, and although we do not do installations, we are able to provide lists of contractors with expertise in the area of interest to the consumer.

We had such a great experience with WKB. Our designer was wonderful from the first moment we met…read more He was so knowledgeable, friendly and had great ideas and suggestions to make our kitchen re-do exactly what we wanted. Our project was small but he was so attentive and there for us throughout the whole process including installation day. We met other local granite businesses but they didn't compare to the level of professionalism, quality and service you will receive at WKB. I can't recommend this place enough. You must go here for any kitchen or bathroom renovations. You will not be disappointed with them. They are amazing.

We could not have been more pleased by the quality of service provided by Woodstock Kitchen. Ben…read moremade the entire process of selecting the right countertop fun and exciting. He worked closely with us every step of the way, kept every promise, and provided the insight and suggestions that made the decision making process so much easier. His team of installers did a fantastic job. We could not be more pleased with the product, service and assistance. Never would have believed companies like this still exist. Our faith is restored!

If you are looking for beautiful countertops, Vermont Precision Stone should be your first stop…read more They have a myriad of choices, their service is excellent, and their work is precise. We chose Vermont Verdi for our countertops. We went to the quarry in Rochester to pick our stone. 2 lovely young men came to our house to measure. Then it was installed. They were professional, friendly, and always on time. There was no mess, my kitchen was as clean as it was when they came. To say the least we were very satisfied with our countertops. They are absolutely beautiful.

From the owner: Specialize in all types of stone countertopsread more

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

Way over priced. They have this big old Fashion…read morepresentation that they thing will get you to spend close to $10k! Get with the times, and make the presentation quicker, easier, and much cheaper.

Bathfitter finally came through with a beautifully done job. The workers were professional,…read morecourteous, and got it done in a day. Trevor was extremely hard-working, detail-oriented & knowledgeable. Would highly recommend.

Extremelly helpfully service. They didn't treat me at all like I didn't know what I was doing or…read morebuying...even though I barelly had a clue.

FW Webb is the worst company i've ever worked with. I ordered two products and they indicated that…read morethey would be delivered to my local branch the following day. I wanted to purchase products from a local company to support local jobs. The next day they were not on the truck to my local branch. I contacted them to ask them what happened and if they could be on the next truck. They indicated that they would attempt to get them on the next truck. Three days later they did not make it to the local branch again. That day they indicated that they would be on the truck for tomorrow to be delivered to the local branch. That morning they informed me that they received one product but the second product didn't make it. They called back shortly there after and indicated that the second product was at the local branch. I drove to the store and the person at the counter indicated that they only received one product. He opened the box to make sure it was the proper product. It wasn't. I cancelled my order and ordered the products online from Supply House (for $30.00 less) and received the products the following day via UPS. I will never attempt to do business with FW Webb ever again.

The customer service we receive from Ernie Hathaway is outstanding. We purchased bathroom and…read morekitchen hardware from Close to Home about 15 years ago. Over time, we have needed replacement parts and advice about maintaining our purchases. Ernie Hathaway has been extremely helpful and responsive to our needs. I cannot imagine anyone providing better service after the sale. I would definitely turn to Close to Home in the future based on the experience we have had.

I needed a lock for my bathroom door. Close to Home helped me purchase it from Emlek. When Emlek…read moresent something that wouldn't work for the door, Close to Home helped me reorder to get the correct lock. I have worked in the past with Close to Home for expensive items. They helped with this inexpensive item, too. I'm a happy homeowner! Thanks, Close to Home.

Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.