We've been going here for years with our past and present labradors. Luckily, we've only had to…read moretake them in for a couple sick appointments over years, other than that it's just been their yearly check ups. This was our first emergency. When we have had to call for illnesses, etc...it always seems to be the same woman that answers the phone. She is the reason we have decided to leave. Our labrador recently had a bowel obstruction. He suddenly began vomiting large amounts of poop one Thursday evening. I called the vet first thing in the morning at 8 AM, when they were supposed to be open. No one answered until 8:20 AM. The receptionist sounded like I had woken her up and very put out that I was bothering her. I explained that the dog was vomiting poop, would not eat a single bite, would not drink, hadn't pooped that day and didn't really want to get up at all. She said the doctors weren't in yet and she would call me back. At 8:45 AM I got a call back. She offered an appointment at noon, but I felt he could not wait until noon and asked if I should just take him to an emergency vet somewhere? I felt I had to plead my case as to why it was an emergency that he be seen right away. I told her I was concerned he had a bowel obstruction. The receptionist finally, after going back-and-forth with the doctors, begrudgingly agreed to let us bring him in. After that, the entire visit was stressful because we felt like we had forced them to see him. He did have a bowel obstruction and had to have surgery. We were happy with the physicians and their interactions with us and his treatment. He seemed like he had recovered well until he began having the same exact symptoms two weeks later. I called and it was the same receptionist Who answered. Speaking like I woke her up and she's annoyed that I am trying to make an appointment. She does not seem to care about animals at all. When asking questions she has to put you on hold and ask the doctor, which is fine, but I have a hard time believing that the doctor knew that he was vomiting poop again after having bowel surgery for an obstruction, and was not concerned. During this particular conversation, I explained that he had just had surgery two weeks ago and was having the same exact symptoms as before. I asked if it was OK if I gave him some nausea medicine or if they recommended I didn't? She said the doctor said I could give him the nausea medicine but if he puked again to bring him back in. That was at 3 o'clock. I gave him the nausea medicine and he vomited immediately after so I called back and told the receptionist what had happened. At this point it was 3:40 so the receptionist didn't offer for me to bring him in because they close at 4. I asked if the doctor knew that he was vomiting poop? And she said "yes, I told them last time you called." I asked if they were concerned that he could have a twisted bowel after the surgery he had and she said "no, that hardly ever happens in dogs, but I'm no doctor." I don't know about dogs, but in humans a twisted or obstructed bowel can be life threatening. I said, "if he continues to vomit like this throughout the night should I just come first thing in the morning? And she said she had an opening at 11." So if anything surgical needs to be done, he would have to go to a different vet because they close at noon. Because of this one receptionist, we decided to start going to a different veterinarian. I don't wanna have to feel like I have to plead my case as to why my dog needs to be seen, especially when I know that it's an emergency. It is very disappointing because we like the doctors. I actually felt guilty like we had forced them to see our dog. And he probably would be dead if I hadn't. luckily This is the only time we've had an emergency. But the few times I have had to have them seen for illness over the years. It's often been the same receptionist and it's just not worth the stress when we can easily go somewhere else

I have taken all my pets to Dr Burke ever since she took over the current location. Everyone is…read morealways very nice and helpful.

I read reviews that this place sees reptiles and had positive reviews for that. Our usual snake vet…read moreis OOF today and we have an emergency. We were told they do not see hognose snakes. ?!?!? It's still a snake?? Didn't even bother to try to give info on who else to try. I should've known since I dealt with them years go with a rabbit emergency, and wound up saving her myself via research. I'd avoid this place. Two strikes, would never give a 3rd.

This vet doesn't know what he's doing and he will squeeze all the money out of you that he can. My…read morecat I was made to believe would always have an infection and I would need to inject medicine in her till it stopped working then we'd need to put her asleep he said. I took her to another vet and found out the vet at Misty Vistas had no idea what he was doing. My cat within ten days the infection was gone. We spent thousands at Misty Vistas thinking it was something much worse. The months I spent injecting my cat with medicine she didn't even need was rough. I'm very unhappy with Misty Vistas I would like my money back and I wouldn't recommend this place

I saw Dr Kurtzman for my 12 yo Chihuahua. I have had issues in the past with this doctor, he was…read morerude and unprofessional then. He lived up to it again today. I must say that the staff that was assisting him today was particularly rude as well. I took my dog in for shortness of breath. Long story short he wasn't going to treat her told me she was critical and suggested that $250 wasn't enough to even put her down. He did however tell me if I came up with more money he may be able to diagnose and treat her. I have always loved Dr Horton, who deserves the vacation she is on, but I will never return to this clinic again.

best Doctors and Staff in area they care for your animals…read morelike they were their own. we hav brought all of our dogs here

This Vet office has always been great, however, the service has become hit or miss since Dr. H sold…read morethe practice.

Two complaints 1. Tell the client what something is going…read moreto cost before doing it. I still would have agreed but my first two visits were each around $300 - itchy skin and ears problems which are still lingering and I have no instructions and no more medicine left. I called the office and was told "I'll relay your message to the doctor and call you back" no call back . Also no call back when I called last week . I'll be looking for a new veterinarian today.

When I came to PAWS my dog's health was in a downward spiral. Dr. McMahan and her staff were…read morecaring, professional and interested first and foremost in his health and comfort. She sat on the floor with my dog and talked with me for nearly an hour to learn his history as well as come up with a plan of action to get him back on track. She even called the following week to ask how he was doing. So much more than I can say for another vet in nearby Montgomery. I would strongly recommend PAWS to anyone who loves their pet and wants an excellent vet with great communication.

This entire staff is super! Dr. McMahan cares about each pet as if it's her own. She is so gentle…read moreand takes the time to explain everything. One of the things we also really appreciate is that her prices are very fair, and she only suggests treatments that are absolutely necessary! We highly recommend PAWS Hospital!

I have been bringing our dog to Baker House Animal Hospital for 10 years where she received her…read morevaccinations and annual check. We recently had concerns about our dog's behavior, being lethargic, not eating, or drinking, and urinating excessively. When I called to get an appointment, I was told the vet doesn't see people after 2 although the business hours say open until 6. I was never directed to another vet office to call to get help. I was able to be seen the next day where they took a blood and urine test. The blood test came back with extremely elevated liver numbers which can turn to life threatening. The vet's recommendation was to get 24 hour care ($3500) from an emergency vet hospital, an ultrasound ($1000), and a biopsy to determine if she had cancer. I ended up getting a second opinion at another animal hospital where they were able to do an X-Ray for $200 and determine my dog has cancer in her liver. It has spread throughout her body and to her lungs. We were able to get a steroid shot to keep her comfortable and make a decision when we're ready. I am so happy that we got a second opinion and were able to save thousands of dollars.

I can't say how much I love them. Dr. Craig is great! They have always been very extremely helpful,…read moresupportive and understanding. I have recommended them to four of my good friends, and they all also love them and recommend them to their friends.

We've been going to Brookside for almost two years since we relocated never ever , have we…read moreexperience stellar service the two Drs that own the Hosp very caring, loving, to every animal that's why our two dogs go there. Our poor Maxcine past away I can't tell you the the compassion felt in that room. The staff each and everyone is above the call of duty . Bill Donna Reimels

Very knowledgeable and helpful, the staff is friendly and Dr. Hughes is very thorough! Sadie loves…read moreher vet!

They are the best! Can't say enough good things about Mike, Jim, Paula, April, Stacey.read more

no I do not like or would recommend. u never know what the price is gonna be. or if what's getting…read morefixed is what the problem is