I saw Dr Kurtzman for my 12 yo Chihuahua. I have had issues in the past with this doctor, he was…read morerude and unprofessional then. He lived up to it again today. I must say that the staff that was assisting him today was particularly rude as well. I took my dog in for shortness of breath. Long story short he wasn't going to treat her told me she was critical and suggested that $250 wasn't enough to even put her down. He did however tell me if I came up with more money he may be able to diagnose and treat her. I have always loved Dr Horton, who deserves the vacation she is on, but I will never return to this clinic again.

best Doctors and Staff in area they care for your animals…read morelike they were their own. we hav brought all of our dogs here

The short haired older lady is so rude. If she hates us why doesn't she find a job where she…read moredoesn't have to deal with people? We need a shot and I'm scared to deal with her again because she's such a bully abusing her power. I waited an hour. I was right to ask questions and be frustrated. Why is she so hateful????

THE DOCTORS AND ENTIRE STAFF, HAVE BEEN GREAT TO DEAL WITH!!!!…read more We had 2 labs that doc took care of for many years, lots of routine care and some surgeries. We lost 1 at 14 years old and recently the other at 13 years old. We have always had dogs and delt with vets but none as caring as Custis office. Losing the older dogs was very difficult and they help us more than you can imagine. Truley caring people, you can't fake that they really care!!! Always explained everything in detail and NEVER rushed when speaking with us. In a short time, we will be getting 2 more pups and will defiantly be back at CUSTIS. They laugh with you and cry with you at times. would highly recommend them to anyone. Thanks to the entire staff Tom & Lisa B.

I have been bringing our dog to Baker House Animal Hospital for 10 years where she received her…read morevaccinations and annual check. We recently had concerns about our dog's behavior, being lethargic, not eating, or drinking, and urinating excessively. When I called to get an appointment, I was told the vet doesn't see people after 2 although the business hours say open until 6. I was never directed to another vet office to call to get help. I was able to be seen the next day where they took a blood and urine test. The blood test came back with extremely elevated liver numbers which can turn to life threatening. The vet's recommendation was to get 24 hour care ($3500) from an emergency vet hospital, an ultrasound ($1000), and a biopsy to determine if she had cancer. I ended up getting a second opinion at another animal hospital where they were able to do an X-Ray for $200 and determine my dog has cancer in her liver. It has spread throughout her body and to her lungs. We were able to get a steroid shot to keep her comfortable and make a decision when we're ready. I am so happy that we got a second opinion and were able to save thousands of dollars.

I can't say how much I love them. Dr. Craig is great! They have always been very extremely helpful,…read moresupportive and understanding. I have recommended them to four of my good friends, and they all also love them and recommend them to their friends.

Easy appts. Friendly staff and most vets I have ever seen in one office, so I guess that is why…read moreappt. are easier to get in to. The office is always clean and no smelly odors. I just wish it was closer to us.

Front desk is courteous, efficient and pleasant. You could tell they enjoyed their job…read more Dr Rich and his aid were impressive. They knew how to work with a working breed (malinois). They weren't afraid of him and respected my decision to handle him to ensure safety. Also appreciated their positive attitudes (could tell they appreciated and respected working dogs).

This place is clean and the front desk people were very nice. The Dr Kaptan was nice but a fast…read moretalker and I believe not fair or honest. Most places only charge between 100.00 to 700.00 for dog to be spaded. They charged 2000.00 and said the dog would not have lived if I didn't get it done now. I FELT I WAS EMOTIONALLY TAKEN ADVANTAGE OF. THE DOG WAS SICK BUT IT IS CALLED PRICE JABBING. BE VERY CAREFUL NOT TO GET TAKEN LIKE I WAS.

Over the course of a month I was unfortunate enough to have had to make three separate visits to…read morethe County Animal Hospital. Two of these visits were made, on the same day I called, for emergency visits. I so very much appreciate the flexible and late hours offered by the County Animal Hospital. For the first time in his life, Charlie was experiencing frightening urinary symptoms that completely caught me off guard. This made me a scared and panicky mess when I first arrived for my visit with Dr. Kaptan. His calm and decisive demeanor while examining Charlie instantly reassured me. At once, I knew I was in the right place. The doctor quickly ran blood work, took an x-ray, and performed a tricky ultrasound to recover a urine sample. I was very impressed that, in just a few short minutes, the results were available for all of these tests. Dr. Kaptan carefully explained Charlie's treatment plan, answered all of my questions, and explained every line of the bill. I was sent home not only with peace of mind, but also with everything I needed to care for Charlie, including special food and his pain medication. A week later, I once again had to bring Charlie for urinary symptoms and I also had to bring my other cat, Rosie, for respiratory distress. Dr. Kaptan took great care in determining the best course of action. He then promptly administered vital medications that I believe helped save both of my cat's lives, especially Rosie. I can never adequately express how thankful I am for his care. Rosie and Charlie are a big part of my family and I love them both dearly. Through my experiences, I observed just how compassionate Dr. Kaptan is with his patients, and I truly believe he cares about their outcomes. Along with his attentive and caring staff, I would highly recommend any concerned animal owner to the care of County Animal Hospital. I also sincerely appreciate that they have very reasonable prices and make an effort to limit unnecessary expenditures. Thank you for doing all you can to reduce the stress involved in my visit, especially your efforts to have short wait times before appointments. Finally, I just want to again express my gratitude to all of you for all of your time and effort in the care of my beloved cats.

Dr. Wieneke and her staff always go out of their way to care for our dog! He recently had to stay…read moretwo days for iv fluids and meds after eating something he shouldn't have. They knew exactly what to do to get him better and took the time to make sure I knew what was going on. We loved our old vet who passed away and are so thankful we have found Dr. Wieneke! I can't say enough nice things about her knowledge and compassion!!

This veterinary clinic and its employees are second to none…read more I found them doing a google search and being fed up with my current vet of which I've been a customer for over 35 years. My beloved Sophie a beautiful Maine Coon mix was very sick, my old vet wanted to put her down; this new vet did blood tests and fluids for a mere $98.00. Sophie was back to being her own self and went from not eating for 10 days to eating half her bowl of dried food. I owe Sophie's second chance to these people and will never go to any other Vet Clinic. They are superb

I was a new client making an appointment for my dog for 4:00,…read more and she asked for my credit card number to hold the appointment that was 5 hours out, and something came up suddenly that I called right back to cancel and they refused my $62.50 back that they said no refunds is their policy but did not tell me that a head of time. I just feel that as a new client they would be a bit more understanding and not have it be just about making more money without even seeing the pet.

Had an injury to our dog and they got us in fast and were very reasonably priced. We're going to go…read moreback and make this our vet for our two dogs.

If you love your pet, avoid this place like the plague! We took our dying dog there yesterday…read more They asked if we had a problem putting our girl "in a cage" because she was dripping urine, and they didn't want their lobby messed up. I said she wasnt going in a cage, We waited outside where my dog paced for 3 hours. It was too painful for her to lay down or sit down. They said they would bring her a bowl of water, but they did not. They were not busy, at all, but said they had an urgent case come in. If they had a case that was going to take hours, they should have directed us to another center. After 3 hours, someone came out and said the plan was to "stick" a needle in her bladder to get some urine, and it would be another 45 min. Ouch, they really said "stick". I said we were leaving. Took our baby girl to Care Center in Sharonville where they gave her immediate attention. First thing they did was give her an injection for pain. They did some testing and found a blockage, probably bladder cancer. Dr Armstrong met with us and gave us a detailed explanation and answered all our questions. They made her comfortable and sent her home with us., where Angel's Paws helped us send our beloved Tilly to heaven. Grateful thanks to Care Center and Angel's Paws. And shame on you MedVet.

After a negative experience at the Dayton location, we came to this location seeking care for our…read morecat. They were able to get him in for triage almost immediately. The care team was incredibly kind, caring, and positive. They took the time to speak with us and make sure we understood what was going on. We eventually were able to get in to see the vet where we discovered that his condition would require a hospital stay and surgery. They walked us through every step of the process and promised the utmost care and continuous monitoring. They have done an excellent job of keeping us updated on his condition and I'm very grateful for this MedVet location and their outstanding staff for taking such good care of my cat and getting him the help he desperately needed before his condition worsened.