Alejandro was incredibly helpful and managed to fix our system within 24 hours after getting the correct parts. So grateful do custom air specialist that came right away and prioritized our repair during a heat wave. Amazing communication and service. Honest as well, It's hard to find contractors that don't try to just get more money out of you and I was really pleased. They came in fixing the problem without trying to upsell anything else. That kind of service is really rare these days could not recommend them more. read more

Custom Air Specialists - Heating & Air Conditioning/HVAC Near Me - Saugus, California

Gabriel and Alejadro did a great job with the deep cleaning our AC unit! Best people to have over and help out with your AC needs!

Gabriel was very professional. Arrived on time, kept me updated with everything he was doing, kept things clean (he made sure to put covers over his shoes to not track dirt in the house, very appreciated!), fixed everything quickly and was very kind. Highly recommend!! read more

Gabriel came and did a summer tune-up with great detail. Very respectful and knowledgeable. Honest work and great pricing i would definitely recommend them. read more

Amazing service! Very friendly and helpful too! We weren't getting air flow to three rooms - they diagnosed what was wrong and fixed it fast! On top of that, they cleared out our condensate line and installed a safety switch to prevent future problems. Would absolutely recommend to everyone and will use them again in the future! read more

Very professional and efficient. Richie was very informative and proficient. Would recommend them to anyone.

My AC was running warm and the guys at Custom Air Specialist were here same day, on time and fixed my AC fast! Fair pricing and very professional. I loved that they did not leave a mess and also explained everything being done. Would definitely recommend and use them again read more

Hot weather, air conditioner struggling. CAS appeared the same day and fixed our unit within an hour. Friendly, smart and efficient staff. Both technicians were easy to talk to and informative. read more

Richie from custom air came same day. Checked the entire system out and cleaned the system. Got everything running smooth in time for summer. Worth the (not too expensive) price. read more

Great company, answer my phone after hours, schedule a tech the next day. Tech came out was very professional, friendly and transparent. Added more refrigerant and added a hard stop to my system. read more

I was having an issue with my AC and when they came out, they recommended to replace the unit. They came to my house today and did the replacement. They are very professional and great to work with. They did a great job and made sure everything was work correctly and even had to fix something because it was not working correctly. They troubleshooted the problem got it corrected, and it is working great and I am so appreciative of everyone at Custom Air Specialists. I would highly recommend them for any HVAC needs. read more

Adam was very professional and knowledgeable. He had my unit up and running in under an hour. Will use again.

On Aug. 22 my mom's air conditioner wasn't blowing cold air, I called Custom Air Specialists they said they would try to work us into their schedule. With in a hour and a half they showed up and figured out what the problem was. Repairs were made and air was blowing cold again. I cant thank them enough for their timely response even in the middle of summer read more

I spoke with Adam at Custom Air Specialists and he fit me into their schedule the same day I called. Nick who came out was super friendly and professional. He installed a new A/C capacitor and now my system is blowing cold air and running smoothly again. Such great service! I highly recommend this company! read more

Excellent customer service. They are very friendly and knowledgeable. I had a maintenance service done to keep my ac going during the heat wave. Haven't worried about running my ac at all and its cooling very well. I Highly Recommend this company for quality of care and workmanship. read more

I cannot say enough good about custom air specialists and Adam Norvell. 10 years ago I purchased a condo built in 1976. Where are the heating and air unit is located in the hallway is difficult to get to and someone else I had had come out wanted to even put it in the attic! I decided to go with Adam because his price was fair and he was recommended to me. Am I glad I did! I have not had a single problem in the last 10 years. I've saved money. It's quiet. It's just wonderful! He and his team came out yesterday and did a service for me which I try to do yearly, although sometimes I fail in that department lol. When he looked at the duct work, I was informed that it needed to be replaced. We knew this was coming when we first put the unit in and the day has finally arrived. He and his team are coming back out shortly to install new ductwork and once again his price is very fair. He is also the best so I wouldn't go with anyone else. He and his team clean up, are considerate of my property, and in general, I can't say anything except five stars and thank you, Adam and customer care specialists! read more

Adam and crew did a great job installing a new whole house fan in my home. The second floor gets awfully hot during the summer, and this will help mitigate a large electric bill from AC usage. I definitely recommend Custom Air Specialist and will use them again in the future. read more

Custom Air Specialists - Heating & Air Conditioning/HVAC Near Me - Saugus, California

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Was so happy and grateful to hire Custom Air Specialists to replace our AC unit! They arrived on time, were very professional, and thorough! Couldn't say enough great things about their whole staff! Love our new unit! read more

I had a whole home fan installed today at the recommendation of a neighbor. Nick and Adam are wonderful to work with. They are professional and reliable, do great work, clean and fun to work with. They made me feel like I was working with family. They showed up on time did a wonderful job. and I highly recommend them to anyone looking for dependable and honest service. read more

Custom Air Specialists - New air vent. - Heating & Air Conditioning/HVAC Near Me - Saugus, California

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I had requested an annual inspection and Chose Custom Air Specialists based on the review results. Nick came out and was very professional, friendly and most importantly, very clean. He left our house spotless, which is very important to my wife. My A/c did have a couple issues and he went over everything and most importantly, my A/C is good for the summer. I'll be seeing you next year. read more

CAS installed our HVAC systems and whole house fan several years ago and has provided excellent service since initial installation at a reasonable price. Good folks who do a great job and are local to SCV. read more

We've had an excellent experience with Adam and his company! He was the first to respond to my Yelp query, (within a few minutes, way after hours!) and was diligent in following up with a call in case he could answer any questions 'in person'. When he came out to look things over for an estimate, he was thorough and informative, and never talked down to me as 'just a woman.' (One of my pet peeves when conversing with contractors) I asked him for a list of my options and cost for each, letting him know I was working with a very tight budget. To my absolute relief and satisfaction, he boiled it all down to incremental (and clean) choices without all that beating around the bush I get from a lot of contractors. I know 'things happen', and options may not be cut and dried, but I am a compartmentalizer, and appreciate those who can give me a good sense of different options. Adam absolutely worked with me for this project, and when it came time for the job, he and his worker set to it professionally. (Another thing I want from my contractors. I don't mind chatting, but 'talk and walk (or in this case, talk and work) is what earns my admiration. Don't talk to me about your other eejit clients, (it makes me wonder how you might talk to other clients about me!) and don't futz around.) Adam and his man were on time, and worked diligently, efficiently, and professionally. When they ran into a snag, Adam approached it with a 'can do' and 'it's all good' attitude. Their demeanor was always pleasant, respectful and positive. And I was never made to feel as if my job was onerous on them. They cleaned up after themselves, and Adam even followed up with a "how's it going?" call after the install. I am absolutely happy I chose Adam's company for this job. From pre-sale, through installation, to post installation follow-up, I found him to be on time, professional, and 'involved' with everything. His installation is working great, and I would absolutely recommend him! Thank you, Adam! You are going into my GREAT CONTRACTOR file! read more

Thanks again. Adam and his team came thru on short notice to Repair our Heater. These guys are great trouble shooters and their work is great. I've used them alot over the last 5 years Mostly AC work. They know what they're doing .. They come Highly recomended read more

I called Custom Air Specialists from Yelp reviews to fix my heating issues in my Valencia home.....and so very happy I did!! Adam was very gracious and understanding on the phone and sent Nick to us ASAP to fix our heater. We needed a new Inducer Draft Motor, and they had one in stocked and fixed it all within the hour. Nick explained the issue, and was very helpful and patient with me in understanding what needs to be done. I felt very comfortable with him and new I was in good hands fixing our heater issues. I would highly recommend this company. They are professional, quick and very honest. Thank you Adam and Nick! Much appreciated! read more

I called Adam on the hottest day of this summer at around 8am and he was able to squeeze me into his schedule by noon. Once he got here Adam realized he needed parts to repair my air conditioner and promised he would return. Not only did he keep his promise, he was quick, very friendly, and fairly priced. I highly recommend Adam! read more

Custom Air Specialists - Heating & Air Conditioning/HVAC Near Me - Saugus, California

Excellent!!! Responsible, reliable, reasonable and the fastest service in town. BRAVO to you Adam and your helper. Summer heat was horrible and we were having a AC problem since Friday July 7. I realize the company that we are working with can't come today July 10 and the temperature inside was 94 :-( After few phone calls Adam was the only person who promise to come today and did. Outstanding! I called him 1:40 pm he was here 2:50 pm. Can't be any better... Thank you read more

I often feel like 5 stars is a bit of an exaggeration but I can't imagine a better experience with a repair person. Adam quickly figured out what my problem was and handled it like an absolute champ. He's really easy to talk with, no nonsense kinda guy. Our Calico trusted him too which is usually a quick and dirty way to know someone is good to go. If you live within their network I can't recommend them enough. And judging by the other reviews here I'm apparently not alone. read more

I have a unique, at least for this area, heating system. It is a hydronic heating system, which means is uses hot water to heat. I had 2 previous quotes. First person admitted he was not familiar and suggested I get another company (he was super nice). Second company said they were very familiar with my system, even knew my condo complex by name. When his guy came out, he had NO idea what he was talking about(I knew more than he did). When CAS came out, they had it assessed and handled in minutes. They flushed the coil system and got it working. There was an issue with the valve from the hot water heater to the HVAC system. They came back the next night with the necessary part and had my house HOT in no time. I believe the price charged was fair and the work was guaranteed! Super nice guys! Really friendly. Made sure I understood everything that was going on and educated me on my system. I found them via their Yelp reviews and am happy I trusted them! read more

I had my AC unit break down at one of my commercial spaces and was desperate to get it repaired before my customers and employees started arriving as it was an extremely hot day and the temperature was rising by the minute. After calling several companies and being told they had no appointments available, I found Adam's listing on Yelp and decided to give him a try. Not only did he squeeze me into his schedule at the last minute, but he showed up earlier than expected and was able to diagnose the issue quickly. He and his assistant were thorough and made sure that our issue was completely fixed before he left. The price was very reasonable as well. Overall, I would highly recommend CAS and plan to use them in the future if I'm ever in need of AC service! read more

Adam and Rudy were super and incredibly reasonable price wise. Had a broken AC and called Reliable and got a quote for $1000 to repair beforeI even tested it after we'd turned it off. Fortunately it worked when we turned it on and I sent him away. 20 minutes later it went down again so I called five contractors on yelp looking for best price and someone who could get here fast. Adam did the job for $650 and showed up 20 minutes after call. Awesome. It works great. read more

We found Custom Air Specialist on Yelp and we were very impressed with the customer service! Adam fixed the leak with our HVAC. I highly recommend to anyone reading! read more

Outstanding customer service and very reasonable prices. During the heat wave, Adam was able to come out the same day to work on my unit. Fixed efficiently plus he checked to make sure everything else was working. Super friendly local guy! If you want to support local business and looking for heating and air guy, this it the company you want to work on your conditioner! Thank you so much!!!! read more

They were great and reasonable pricing! Also, they responded quickly and came early!

My husband and I would like to thank Adam and Rudy for coming out and rescuing us during this heat wave. Our air conditioner stopped working, we called Custom Air Specialists and they showed up when they said, and were in and out in 30 mins. It was the capacitor. They did it all with a smile and a great attitude. Thank you for not only great service at a reasonable price but for your honest approach. We had contacted Reliable in El Cajon California and they were a disaster with shady employees. Luckily we were able to get Adam and Rudy to come out. Thanks guys we really appreciate you We will be sharing your business card with all our friends. Businesses like you deserve much success, keep that honest approach. We're very grateful. read more

Thank YOU CAS! Thank you for answering your phone on a HOT Saturday Morning when our home was 85 degrees at 8am with an out of commission AC! Thank you for be honest and efficient! You said you couldn't make it out until later in the day due to another job you called and showed up 2 hrs earlier! You could have charged an arm and a leg cause we were at your mercy to help fix our dead AC. You didn't! You came and you conquered and got our house to cool off with a working AC! Thank You Thank You!! read more

When I needed a second opinion, I called CAS and the owner assured me he would send somebody out same day, even if that meant him coming out himself after his last job for the day. This was great news because the summer heat had already hit and I needed my AC working ASAP! Adam showed up and quoted me a price that was nearly half of what the other company (a local chain that shall remain nameless)! He fixed my issue in less than two hours! He showed me what was wrong with the unit, and broke down the charges so I knew exactly what I was paying for. I wish there were more honest companies like CAS. They seem very knowledgeable and straightforward. They're forever my go-to for any AC or heater issues that may come up in the future! read more

The service at Custom Air Specialist is outstanding and very informative. They repaired our system in a timely manner and professionally. I really appreciated their informative nature without upselling the heck out of us. I would recommend Adam and his team to anyone!! They're definitely the best around! read more

I would HIGHLY recommend this company! Prompt service, honest pricing, and great customer service. You don't get a robot tech repeating the same information to every customer; you get Adam, the owner, who takes time to get to know you and your specific wants and needs. He was at my house working on the issue the SAME DAY I called, which is important because we have kids in our house. He even came with treats for my hyperactive dog, who does that?! Seriously, he's the best! I wish he did more than heating and AC! read more

Adam was great with cleaning the blower motor for my AC. He gave the best price in town and was flexible with my schedule. I really appreciated how professional he was and how quickly he replied to all of my calls and messages read more

I will never use anyone else!! Adam is amazing! I am a local Realtor, and I have had clients use him for repairs, and everyone of my clients have had rave reviews! Extremely professional, courteous and FAST!!! He has always been extremely timely and extremely fair and reasonably priced. My A/C went out at my home, I called Adam and he was here the same day. I'm sure he was on a lot of different projects, but he fit me in because he cares about his customers. Great customer service is becoming a rare thing in this day and age, so to have a company that actually values its customers is very refreshing and very much appreciated. read more