I've read some mixed reviews on this place and had a bit of a mixed experience myself…read more This was my first experience with any alterations place so I wasn't sure what to expect. When I first arrived I was greeted by what I assume is the owner. She was professional and prompt. Asked what I needed, got me into my suit and measured in a matter of minutes which I appreciated. I needed to have my suit pants and jacket sleeves hemmed. I dropped off on a Monday and needed the following Thursday (so about 10 days). I felt this was an ample amount of time but again, my first experience so I wasn't sure. The lady seemed to give the impression this was a quick turn but told me she could do it. The cost was $70 which I honesty don't know is good or bad. It didn't really matter to me, what was important was getting it done. I showed up Thursday only to learn my suit wasn't complete. This was a huge disappointment. Thankfully I planned ahead and told her Thursday knowing I wouldn't need it until Friday evening. She promised me it would be done Friday morning and when I returned the next day it was done. It looks great. My advice would be to always give yourself a day or two extra and just live with the expectation they will not get it done in time. Don't set yourself up for disaster.

Reworked a dress my husband purchased- too small to a perfect fitting skirt - reasonable rates and…read moretimely

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

Best Cleaners EVER! Always do a great job! On time and…read moreprofessional! Been going to this cleaners for years and never disappointed!! They will get your alterations correct! They are friendly! They are professional!!

Gill is such a sweet lady. She was extremely professional and more importantly very fast and good…read moreat what she does. The clothes came out great and the alterations were absolutely precise. The fit of my clothing is pristine and I look so good thanks to Gill's alterations

Dropped my wedding dress off December 9, 2025. Went to get fitted on January 7, 2026. I was pinned…read moreand told it would be ready for my last fitting on May 7, 2026 and pick up date would be May 9, 2026. Go to pick up dress on the 7th, they didn't alter it. They told me i lost weight instead. I was then told i wasn't a good christian because i have tattoos on my arm. i told them i would be back on May 9 to pick up my dress after they had asked me to pick it up on the 11th. (i get married the 16 and will be out of town starting the 11th). i told them no i would be picking it up on the 9th as promised. I get there on the 9th at 1:00 and i go to put it on, it's too small. i couldn't get into it. So i told them again i can't get into my dress because it's too small but two days ago they told me I had lost weight and that's why it didn't fit. I let them know once again. I would not be leaving this area until I had my wedding dress in hand and that I would be back before they closed at 3 o'clock. i got my dress at 3:00. moral of a story I would not recommend this business. There is no communication between employees. My dress was forgotten about and the excuse that was brought up was I lost weight instead of just admitting that they forgot. they continued to try and make me pick up my wedding dress three days before I get married and I kept telling them I could not because it is an out-of-town wedding and I was commented on not being a good enough Christian because I had tattoos. 10/10 do not recommend.

Roger is amazing and extremely professional. He was generously able to get my repair done on the…read moresame day. Not only did he repair my item, but he also reinforced it would be less likely to happen in the future. 10/10 I would trust Custom Alterations with all of my tailoring needs. Amazing work I can not recommend enough!

Great work, reasonable prices but it is a small business and only one tailor so don't be in a rush.read more

Very upset with "customer service". I went there on two separate occasions, with my daughters, for…read morehomecoming dress alterations. Both of my girls are built differently (and yes, they do have the same father). One is average sized and the other is very thin. Well, in front of my average sized daughter, he had the audacity to comment and say "They're both sisters? The other one is so much skinnier. And she is not! Haha" Sir, you need to have respect for your customers. Whether or not you're from another country, you have been here long enough to not be culturally ignorant and cut down and call a teenage girl basically "fat" to her face. I have been using you for years, and you just lost my business and I hope you lose the business of many others, as well. I want you to feel the hurt (on your business), that you placed on my daughter today. I have been working for years trying to explain why she and her sister don't have the same bodies. So thanks (sarcasm) for putting her back a few years on self esteem building.

Moved up here from 30A and needed to get some work done. They did fantastic work on my Tecovas,…read morewill be using them again and again!

BEWARE!! Both he and his wife are thieves who take advantage of their customers. She charged me $45…read moreto repair the straps of these sandals. When I came to pick them up, they weren't done so he put black shoe polish on the straps and handed them back. It took less than 5 minutes, and they still look awful. GO ANYWHERE BUT HERE.

Wow, I just called and spoke to the nicest lady with the best customer service skills. I made an…read moreappointment to go and leave my dress for her to hem it. I called another business and they were so rude and made me feel like I was bothering them. I'm so glad I found Sandy's Alterations. I'll write another review in a few days about the price. She just texted me her address like she said she would. Great so far.

I'd worked with Sandy a few times for bridesmaid dresses, so she was my go-to for my wedding dress…read more She helped it fit like a glove! She added snaps to the sleeves, so they could be removed for the reception, as well as protective padding in the chest area. She also added a bustle that was unseen during the ceremony, but could be tied up with a ribbon for the reception. She also tailored the groom's suit and my brother's suit. Her skill and turn-around is worth what she charges! Love Sandy!

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.

I got a couple things done here- one resizing of a dress and one fixing belt loops on my coat and…read moreboth occasions, Kathy did an amazing job. The charges were reasonable as well. So happy to have found Kathy! I have one more thing to drop off and fixed and i'm sure it will be done with care. Thanks Kathy!

I needed to have a sweater darned and Kathy did an amazing job and a very, very reasonable rate.read more