Very friendly and efficient, even cleaned my windshield after all was done. Would recommend…read moreservice.

Outstanding experience from start to finish. Communication was excellent when scheduling my…read moreappointment, and they kept me informed throughout the process. The installation went smoothly, and the technician was professional, efficient, and had me back on the road quickly. The price was very fair, especially considering I received an OEM windshield, not an aftermarket replacement. It's refreshing to find an honest local business that delivers quality work without the inflated prices. I honestly don't understand why anyone would pay two or three times as much to one of the big national chains when you can get this level of service, quality, and value. If you need a windshield replacement, I highly recommend giving them a call. Great people, great work, great price.

Prompt, efficient, friendly, competent service, all at a good price. Thanks, you "monkeys"!read more

A few weeks ago, a big truck hauling rocks and gravel that did not have its load tied down, broke…read moremy windshield. After doing some research and reading a lot of reviews, I decided to have my windshield replaced by Glass Monkey, which is conveniently located near the Boise Costco. Never having had as much as a rock chip repair, I had all kinds of questions about the process. Nicole went above and beyond in answering them, as well as scheduling my service. Originally, I wanted OEM glass, but due to a cyber attack on June 19, the ability to order parts via dealerships with an ETA came to a standstill. Because the crack was significant and in my line of vision, I was not comfortable with the idea of waiting up to 6 months or longer to have my windshield replaced. So, I went with OEE. Nicole assured me that my new windshield would be every bit as good as the original. I took her at her word, but I was nervous because I had read online reviews about people getting windshield replacements at other businesses which were not up to par with the original. I also know visual distortions can put you at risk for accidents while driving. I'm Type A when it comes to my vision. That includes my ability to see clearly through my windshield. I drive around with a roll of paper towels and a full can of Sprayway Glass Cleaner in my trunk. If anyone can tell the difference between an OEM and an OEE windshield, it will be me. You can bet I researched Fuyao, the manufacturer of the OEE glass! There are 5 top windshield brands in the world. Fuyao is one of them. Fuyao is the world's largest automotive glass supplier, with its products recognized and purchased by the world's top automobile manufacturers and major OEMs, such as Bentley, Mercedes-Benz, BMW, Audi, GM, Toyota, Volkswagen, Ford, and Chrysler. Knowing that made me feel good about my decision to go with OEE. The installation process couldn't have been easier. Glass Monkey has FREE mobile service, but I chose to drive to the shop because of its proximity to Costco. My windshield was replaced by Kevin, who has years of experience. Kevin did a great job! I was in and out quickly. Over the course of the past three weeks, I have done a combination of city and highway. Nicole was right!!! I can tell no difference between my OEM windshield and my new OEE windshield. I couldn't be happier with the service I received at Glass Monkey. Whether you're looking for rock chip repair or need a windshield replacement, put Glass Monkey at the top of your list! I guarantee you will one happy little monkey! Highly Recommended!!!

After a well-known windshield replacement company dropped the ball twice on replacing my…read morewindshield, I decided to call Peak Auto Glass. Frank was very transparent about his process and where he was at in finding my specialty car a new windshield. After a few hiccups, through no fault of his own, Frank delivered! He came out and replaced my windshield in under an hour. Will definitely be a return customer because he was so knowledgeable and pleasant to work with!

Peak Auto Glass are awesome. I was in need of a back window replacement, came across Peak Auto…read moreGlass.. ironically here on Yelp. Along with a few others. So I made up my mind and went with Peak Auto Glass. Mr. Frank , was very pleasant and communicated what was going to take place, came out to my home and got to work. I appreciate his service and his great work, highly recommend Peak Auto Glass for your vehicle window replacement or repair.

Very polite, friendly and efficient. Love that they are local in my small town. I will definitely…read moreuse again.

Excellent, speedy, quality service! Cascade was recommended by my State Farm agent. I got lucky…read morewhen I called and they had an opening in 30 minutes. They finished fixing my front window chip in like 15 minutes. Bonus was a nice waiting room. Thanks, Cascade.

Krax is based in Boise, but I dealt with Edwin Valentine who was soliciting business in RV parks in…read moreArizona. Not sure about dealing with someone in a campground, but he sounded genuine, listened to what I had to say, and didn't try to push business on me, so I arranged for him to replace a cracked windshield on my Dutch Star; he also said he would reseat the other windshield as part of the deal and the price was reasonable. He and his helper arrived on time, worked steadily and competently, and spent considerable time making sure the fit and sealing were done thoroughly, I really appreciated that, and also being kept abreast of what was being done. The job looks very professional; I am most pleased with the work done and the attitude of both men. I know nothing about the Krax operations in Boise, but if Edwin was any indicator you can certainly rely on a first class job being done there.

Very professional service- Edwin did a great job and really knew his stuff. Re-installed my…read moreMotorhome passenger windshield that had popped out. Explained the process and made me feel very confident in his workmanship. Wouldn't hesitate to use him again!

Requested a quote for the full replacement of the windshield on my vehicle and price seemed…read moreacceptable, when I went to schedule there was an added $40 fee for "disposal" of the windshield. When asked if it could be removed (I was willing to dispose of it) customer service on the website refused, acting as if it was some sort of environmental threat to leave the windshield in my possession, its just glass. If the fee is mandatory it needs to be included in the quote for service.

If I could leave 0 stars, I would but I'm forced to leave one…read more My rearview mirror fell out of the windshield while I was driving, which is obviously a huge safety hazard. This happened on Saturday, and I was told the warranty department was closed until Monday. That meant I had to go two days without being able to safely drive my car. When I called on Monday, the representative explained that the warranty is "lifetime" as long as you own the car and that it covers things like rain damage, faulty glass, and installation errors, etc. Based on that conversation, it sounded like the issue would likely be covered. However, they couldn't send someone out until Tuesday leaving me without my car for four days. When the technicians finally came out on Tuesday, they took photos and said their manager would review everything and call me back. I was still left with a vehicle I couldn't safely drive. A few hours later the manager called and claimed the issue was caused by "external damage," even though no external damage occurred. As a mom with kids who need to get to school and activities, being left without a safe vehicle for days was extremely stressful and inconvenient. I used to highly recommend Safelite to my friends and family, but after this experience I absolutely will not be doing that anymore. Being left without a drivable vehicle for days and then having a legitimate issue dismissed like this is extremely frustrating. Extremely disappointed with how this situation was handled.

Small rock chip in my windshield. I stopped in without an appointment and I was out within 20…read moreminutes. Great customer service, friendly staff and if you are so inclined a nifty coffee machine. The repair was done expertly and was $40. Can't imagine any better experience.

Exceptional service and staff. Went above and beyond my family's expectations. They repaired our…read moredamaged windshield and had us back on the road in no time to enjoy the rest of our time here in Boise. Thank you, Intermountain Auto Glass!

We are visiting from out of state and had a rock hit our windshield on the highway. We made an…read moreappointment online and Michael took care of us and the cracked windshield quickly, efficiently and professionally. He was friendly and was honest with us about the possible repair results. I would come here again if I needed cracked windshield repairs.

I've been having an leaking issue with car and I thought it was an issue with my windshield. These…read moreguys diagnosed that it wasn't the winshield or cowl and went above and beyond to help me figure out where the leak was coming from. I was taken aback by how helpful they were when they didn't need to be. They did more in 15 min than the Subaru dealership did in 2 hours and actually gave me good advice. Thank you so much to Michael and everyone else there!

Customer service was awesome. They were professional, knowledgeable, and kind. If you're looking…read morefor a place to fix your windshield or a rock chip, this is the place. Tiffany and the auto tech were fantastic! They were able to fix the rock chip and did an amazing job! The customer service was outstanding, and they made the experience easy and pleasant.

Summit Auto Glass does really good work..! Friendly service, good prices that are affordable! I had…read morebeen driving with a very large crack across the windshield of my Ram 1500 truck for many years. After Summit replaced the windshield, my drive home was like a whole new good experience..! I highly recommend doing business with Summit Auto Glass..!! Rich: From Idaho City, ID