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    Cascade Auto Glass

    4.6 (25 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    Response rate

    45%

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    5 years ago

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    1 year ago

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    8 months ago

    Cascade did an awesome job on my wife's Mazda, recalibrated the systems and all is functioning great!!

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    9 months ago

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    15 years ago

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    5 years ago

    Service was very efficient and the quality was outstanding..also very impressive customer care, and are easy to work with. highly recommend!

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    Ask the Community - Cascade Auto Glass

    Review Highlights - Cascade Auto Glass

    I was referred to Cascade auto glass by my insurance agent.

    Mentioned in 2 reviews

    Read more highlights

    Glass Monkey

    Glass Monkey

    (76 reviews)

    Prompt, efficient, friendly, competent service, all at a good price. Thanks, you "monkeys"!read more

    A few weeks ago, a big truck hauling rocks and gravel that did not have its load tied down, broke…read moremy windshield. After doing some research and reading a lot of reviews, I decided to have my windshield replaced by Glass Monkey, which is conveniently located near the Boise Costco. Never having had as much as a rock chip repair, I had all kinds of questions about the process. Nicole went above and beyond in answering them, as well as scheduling my service. Originally, I wanted OEM glass, but due to a cyber attack on June 19, the ability to order parts via dealerships with an ETA came to a standstill. Because the crack was significant and in my line of vision, I was not comfortable with the idea of waiting up to 6 months or longer to have my windshield replaced. So, I went with OEE. Nicole assured me that my new windshield would be every bit as good as the original. I took her at her word, but I was nervous because I had read online reviews about people getting windshield replacements at other businesses which were not up to par with the original. I also know visual distortions can put you at risk for accidents while driving. I'm Type A when it comes to my vision. That includes my ability to see clearly through my windshield. I drive around with a roll of paper towels and a full can of Sprayway Glass Cleaner in my trunk. If anyone can tell the difference between an OEM and an OEE windshield, it will be me. You can bet I researched Fuyao, the manufacturer of the OEE glass! There are 5 top windshield brands in the world. Fuyao is one of them. Fuyao is the world's largest automotive glass supplier, with its products recognized and purchased by the world's top automobile manufacturers and major OEMs, such as Bentley, Mercedes-Benz, BMW, Audi, GM, Toyota, Volkswagen, Ford, and Chrysler. Knowing that made me feel good about my decision to go with OEE. The installation process couldn't have been easier. Glass Monkey has FREE mobile service, but I chose to drive to the shop because of its proximity to Costco. My windshield was replaced by Kevin, who has years of experience. Kevin did a great job! I was in and out quickly. Over the course of the past three weeks, I have done a combination of city and highway. Nicole was right!!! I can tell no difference between my OEM windshield and my new OEE windshield. I couldn't be happier with the service I received at Glass Monkey. Whether you're looking for rock chip repair or need a windshield replacement, put Glass Monkey at the top of your list! I guarantee you will one happy little monkey! Highly Recommended!!!

    Dave Adams Windshields - New windshield, local store.

    Dave Adams Windshields

    (29 reviews)

    *edit 19 April: Dave paid another company to replace *some* of the damages incurred during the…read morewindshield replacement his team performed in March, however, he won't take responsibility for things such as a loose cowling and a bow/bulge in the side panel of the windshield . The bow/budge is caused by a broken/missing piece of the BASE of said side panel. He takes no responsibility for these damages and believes I should be happy with a replacement of 1 of 3 things identified as damaged by two (2) other shops. When I called to speak to him about it, he didn't hang up before I heard him yell something along the lines of "oh are you kidding". Original: Price point for install of a windshield was competitive compared to every other shop I called, however while working the replacement, they broke a mechanism that moves the windshield wipers. They were able to locate and replace the part at their expense *edit: i found out they didn't actually replace this part but instead WIRED it back together and didn't tell me. Another shop examined the vehicle and took photos showing me the wired pieces. He later agreed to replace this piece but only after I called and complained. He wired the items together and had no intention of telling me. Original continued: The day after replacement, I noticed extreme shakiness on my rear view mirror while driving. When I called to inquire, Dave - the owner - said they were in such a rush to fix what they broke that they may not have installed the mirror correctly. He advised me to roll up some paper and stuff it in the back of the mirror before going to another glass shop and asking them to fix it - due to being on cell phones, we were inadvertently talking over one another and he had quite an attitude about "let me finish what I am trying to say" which wasn't appreciated. I would never recommend Dave and am considering taking him to small claims court for the damage his tech caused that he refuses to replace, as though I should be happy and accept partial reimbursement for $700 in damages.

    Honest....Honest....Honest! I was referred to Dave Adam's Windshield by a coworker and will never…read morego anywhere else for my Windshield needs. I thought I needed more work then I did. Not the case. So refreshing to find a place that wont take advantage of anyone. Thank You!

    Safelite AutoGlass

    Safelite AutoGlass

    (25 reviews)

    Requested a quote for the full replacement of the windshield on my vehicle and price seemed…read moreacceptable, when I went to schedule there was an added $40 fee for "disposal" of the windshield. When asked if it could be removed (I was willing to dispose of it) customer service on the website refused, acting as if it was some sort of environmental threat to leave the windshield in my possession, its just glass. If the fee is mandatory it needs to be included in the quote for service.

    If I could leave 0 stars, I would but I'm forced to leave one…read more My rearview mirror fell out of the windshield while I was driving, which is obviously a huge safety hazard. This happened on Saturday, and I was told the warranty department was closed until Monday. That meant I had to go two days without being able to safely drive my car. When I called on Monday, the representative explained that the warranty is "lifetime" as long as you own the car and that it covers things like rain damage, faulty glass, and installation errors, etc. Based on that conversation, it sounded like the issue would likely be covered. However, they couldn't send someone out until Tuesday leaving me without my car for four days. When the technicians finally came out on Tuesday, they took photos and said their manager would review everything and call me back. I was still left with a vehicle I couldn't safely drive. A few hours later the manager called and claimed the issue was caused by "external damage," even though no external damage occurred. As a mom with kids who need to get to school and activities, being left without a safe vehicle for days was extremely stressful and inconvenient. I used to highly recommend Safelite to my friends and family, but after this experience I absolutely will not be doing that anymore. Being left without a drivable vehicle for days and then having a legitimate issue dismissed like this is extremely frustrating. Extremely disappointed with how this situation was handled.

    Cascade Auto Glass - autoglass - Updated June 2026

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