Great service, reasonable prices. Everyone there is nice and knowledgeable. They offer pet and human prescriptions. If they don't know the answer, they'll find it. They went above and beyond! read more

Up until a couple months ago we had great service . Apparently a new manager took over and these people cannot figure out any kind of problems and if you call for a delivery don't expect it on time . If your life depends on medicine from them don't accept their delivery because they will leave you hanging and tell you all kinds of excuses as to why they can't deliver your medicine . The first time it happened my mom had just been discharged and needed her fluid pills they waited 48 hours for delivery because the doctor prescribed a 40 mg pill and all they had was a 20 . They were unable to contact the doctor and I had to contact the doctor to resolve it . The second time they left me down I called for laxatives which my mom needed desperately deliver to her house . That was 7 days ago I was surprised to find out they never were delivered and called them back and left a message last night. Still no laxatives their excuse was it wasn't prescribed so it wasn't that important , followed by we don't know who you talk to there's so many employees here, and their ultimate excuses their deliveries are made by a third party company that resides next door and it's out of their control which is what the real problem is with this Pharmacy . If you want something that's not life saving it might be great to use them to have it delivered but don't rely on them to deliver life saving medicine when you need it because they will let you down . read more

I cannot drive at the moment due to eye issues, of which I get eye drops made from CCP to help. They always overnight ship and I've been using them for about a year. They were fine until last month. I called them and had them ship my Albumin drops to a new address -- they didn't provide me a tracking number and sent it to the wrong address. I didn't know about it until the drops had gone bad. I called them again and gave them another address to ship to. Once again, they didn't provide me a tracking number to check their work and they sent it to the wrong address -- AGAIN. When I went to confront them a third time on the phone, I was greeted by someone who seemed fed up that I was calling, not that they were making serious mistakes. I made it as clear as possible that they sent to the wrong address twice and that I still needed these important drops. She went and spoke to the "owner" and relayed that would send me one more sample, but that I -- a vision and driving impaired individual -- am BANNED from having drops shipped to me in the future. Absolutely shameful way to treat customers. They failed me twice and then blamed me for their failures. read more

They do not take any insurance! Called them and talked to a gentleman for a long time about compounding a prescription that I was having trouble filling. During the entire conversation, he never once mentioned insurance. Receive a call that they have the ingredients and it would be $70 for the prescription and then told they don't accept insurance. WTH? Ended up calling CVS and they had the item - picked it up there. $0 charge since they file insurance. read more

Sterile compounding pharmacy in Greensboro, NC . This is the real deal. They make specialty medicines for you or your animals. Very professional and truly sterile read more

I've been coming to this pharmacy for about 6 months now. I haven't had any issues with them. There have been a few times that the credit card machine didn't work right, but it wasn't too big of a deal. My prescriptions are usually ready the day after I call. The person on the phone is always very friendly. I have no complaints with this pharmacy and I hope they continue to offer the same customer service and promptness. read more

I love Custom Care. I would trust them beyond any physician for the answers to any pharmacological concerns. They are completely on the other side of town from me but the distance is so worthwhile. Bio-identical HRT has made a significant impact on my daily living thanks to my physician and Betsy King. Both Betsy and Edwin are so knowledgeable and willing to discuss concerns or adjustments with me or my physician. They are the only pharmacy I know that combine symptoms and pharmacology to provide real solutions. And I have used them for my animal pharmacology needs too. The consultation office in the front of the pharmacy is there for a reason - and it is well worth the time spent. I wish there were more compounding pharmacies that take the individual into account when prescribing medication and therapies. read more

Do not use this pharmacy. I have had multiple issues with them. I used them because they are the closest compounding pharmacy to my home; however, I will never use this business again. They haphazardly combine medications without compatibility knowledge and then slap a 30 day expiration on the medication when it obviously begins to go bad after two weeks. They quoted a price to me that was half of what I was actually asked to pay. Not to mention the issues that I have when I attempt to pick up my medications. Every single time I tell them who I am and what I am picking up, they search the entire pharmacy from top to bottom declaring that they cannot find it. (When they called me to tell me it was ready.) I just transferred all of my prescriptions from them. read more

I do not understand the negative reviews for this Pharmacy. If there was a problem, instead of posting negative comments, the situation should of been addressed! I have been with this Pharmacy for at least 4 years and not once have I encountered a problem with My Compound or Service. I usually get a personal phone message and if needed, they will fill next day for me. The Pharmacist and Pharmacy Staff have always been very cheerful and kind. FYI: Compounding Pharmacies never file Insurance, BUT They can give you a form that you can file with Your Insurance for Reimbursement. read more

Inconsistent quality of compounded prescriptions. Manager was apologetic but human error is dangerous when it comes to compounding meds. I have had more than one problem. No thanks. read more

Customer service here is poor. Was supposed to get a call when my cat's script was filled and never received one. Called the following morning and it was ready. Paid for the meds over the phone. When I got to the office to pick up the meds no one knew where the meds were or had any clue where to find them. They did a search under my cat's name and then mine. The ladies at the counter started to explain that they don't know where the meds where. It wasn't till I showed them I had paid already that they found the meds. The ladies behind the counter seemed annoyed that they had to stop what they were doing to help and were not polite when I left. read more

Just had vitamin D capsules prescribed for osteoporosis. Prescription was ready same day within a few hours. While they don't file insurance; they do provide a form that you can give to your provider. read more

I only use this compound pharmacy in an emergency. They act like they are doing you a favor by filling your prescription. Over priced and takes their own sweet time filling it. I normally use a pharmacy out of state - they fill my prescription and ship it to me quicker than Custom Care gets my prescription ready .... and the price is much cheaper at the out of state pharmacy. read more

We have used this pharmacy 3 times now to fill our elderly dog's prescriptions. All three times the technicians checking us out have been short tempered and rude with us for no reason. On top of that the prices are always more than the other pharmacies we use. We will no longer use this pharmacy. 3 chances are more than enough time to figure out the poor service provided here. read more

I have used Custom Care for many years to compound my hormones and also some special cat medications. I have never had a problem with them, I have found them to be careful and competent. They have been helpful and responsive when I had questions or concerns. read more

I have used this pharmacy for YEARS. Not only as a client myself, but when I worked in vet med we often had to have specialty medications formulated for our patients. I use them now for my on specialty medications. They are always friendly, call when my medications are ready, never hesitate to answer any questions that I have. They even help file my insurance forms for me. Betsy & crew are awesome! read more

I have been using this pharmacy for over two years for a special prescription for my dog. I have never had any problems with the medication, and the staff is professional and courteous. read more