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    Custom Electric

    5.0 (1 review)

    Services - Custom Electric

    Electric inspection

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    10 years ago

    Responsive, kind,and a wizard with older home eccentricities.

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    Cox Electric - Team Safety Meeting Friday 2023.

    Cox Electric

    (5 reviews)

    I have not used this company, but... I feel like I need to give them 5 stars based on their name…read more This holds as much merit as Andrea's review that was based on the way one person on their staff drove at one particular time of this companies existence. Don't damage a companies ability to get work because of traffic violations. That's ridiculous. Also, scary to think that someone who had a stent of erratic driving could be doing electrical work at your house? Please. You have never had someone over for dinner to your house and thought, "I hope they drove with expert precision, otherwise this dinner could get out of hand." No one cares.

    Horrible Customer service!…read more This review has nothing to do with the electricians themselves but the female owner of the company. We called and made an appointment for installing a Coax cable outlet so we could have an internet connection. This home is a brand new construction home and we had only lived there two days before this appointment. They told us it would be no problem and showed up at 9 am. The electricians were at our house for about ten minutes and left to get supplies, they were gone for another hour and ten minutes. When they returned after about twenty minutes they said they could not do the job because they needed to locate a main electrical cable panel in the home. We did not know where this was so they called their boss (We later found the panel after they left). We overheard the entire conversation they had with her. She asked if we were really old (to imply incompetence), they told her we were young which she thought explained why we didn't know where the panel was. Next, she told her workers to waste another 45 minutes acting like you're looking for the panel then charge for two hours ($150 an hour) and leave not doing any work. At this point my husband and I are furious and asked if we could call their boss back. The workers have been at our house a total of 40 minutes and wanted to charge two hours of work when they did absolutely nothing. The woman answered and after my husband asked why we had to pay for two hours of no work she told him he was an ignorant asshole. She then continued to insult us by saying "I bet your mommy and daddy bought that house for you, maybe you should take some money out of it to get an education." My husband and I are both military veterans with college degrees and have worked very hard to get where we are. She didn't care at all and threatened to send collections if we didn't pay her outrageous price for no work and continued insults. She asked her workers to waste time and charge for it, she insulted us over the phone with her worker knowing nothing about us, then she insulted my husband on the phone personally. NOT A PROFESSIONAL BUSINESS!

    Custom Electric - electricians - Updated May 2026

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