Super staff!! Went to check out gifts for my mom. What a great selection of gifts...from shirts,…read moreearrings, glasses, coffee cups, sweat shirts to motorcycles! We spent over an hour in the store and the staff was informative and extremely helpful! Bought a gift although not what we had originally gone in for but a better gift! THANKS for the friendly support and help!!

Very disappointed in the Fort Smith Harley Davidson dealership sales team manager. They sold me a…read morebike a little over a year ago I've had issues with it since day one. Went to try to trade it today and they offered me way less than Half of what I paid last year stating that they couldn't sell my bike do to it being modified with other parts that was not Harley and they can't sell this because they can't sell a warranty for it. Would have been nice if they would have just never sold this to me to begin with because it is still the same parts as it had when I bought it last year guess they must have changed their policy since last year and don't care that the royalty screwed me. Hope this stealership gets a revival soon in their sales team. There other departments are good this review is just for the sales manager.

We have been looking for a company that we trust with our vehicles and happy we went to J Pauley…read moreToyota. I took my wife's Toyota truck in for an oil change last week, and we were happy with our visit. We had no issues getting an appointment, and they were pretty accurate how long it would take to check everything out and do an oil change. My biggest concern was in the past, we would take our vehicles to other dealerships and mechanics and they would try to up sale on work that never needed done in the first place. This occurred all the time on my wife but never to me. When we went to J Pauley Toyota, they never tried to up sale on anything. This was a relief to my wife. I wish more dealerships were like this. Honestly, and integrity should always be the key to business. I can say that J Pauley Toyota has both. We look forward to our next visit.

I live in Oklahoma and spoke on the phone with Kirk Meyers about a Camry. When I got to the…read moredealership, they were very nice and accommodating since I am very hard of hearing. After buying my Camry, Kirk set up all the programing (connecting my phone to the car) and explained what every little gadget was and how to use them. I will buy from them again. It took a little getting used to my new car but I love it and I loved the price I bought it for.

Back in June 2024 I brought my car in for an AC repair. They got my car repaired in less than a…read moreday, 2 months later my AC went out again. I was prepared to put up a fight and have them honor the warranty. Mike told me "I'm not going to charge you anything for it, you just had it in here" it's hard to find someone that stands behind their work. I will forever be in debt to them and recommend them to anyone I know that needs repairs.

I have used Mike's for a very long time. He has always done a great job. I did try a couple of…read moreother places in this town and have always went back to Mike. He is pleasant, does a fantastic job for anything from a full service to a major mechanic issue.

Guy name Robert helped me! Pointing me in the direction. And give me an awesome price! Thanksread more

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The whole sales process was very efficient . They have a great selection of vehicles to choose from.read more

If I could put 6 stars, I would. Jessica helped me navigate the maze of Chrysler part numbers to…read morelocate the correct color replacement seat back cover. Mopar doesn't make it easy for the dealers and for the customers. If it wasn't was Jessica's dedication and persistence, I would have never gotten the right part. Great job!

Best customer service! I had bought some headlights that I thought were the wrong ones and it…read moreturned out I was changing the wrong one haha they showed me where the compartment for the low beam was and gave me some tips for maintenance. Thanks again

Cupcake was amazing! Very helpful. She even came out with tools to help install a new battery…read more Thank you!

Had a crate motor installed in my Honda and all the turbo upgrade pipes, intercooler. etc... Fair…read moreprice and quick service. Replies to all my questions via text; they are busy, so it may take an hour or so, but always responds. I plan to have them install "coil-overs" next. Absolutely recommend for the Fort Smith Arkansas Area!

I called to schedule an appointment and the young lady said she would get back with me through text…read moremessages. She text to make sure that I was getting her messages I text her multiple times and never got an answer. They worked with my warranty and she said that they would cover it. I was extremely excited to get my vehicle in. I'm very disappointed.