I was supposed to get an X-ray but to be honest I didn't. In my opinion common sense says everyone…read moreis going to show as early as possible because they also have to go to work, meaning their should be more employees on hand at the outpatient diagnostic center when they first open up...right? To me that's a yes! However there was one person working the front who seemed to be at her wits end and frantic so the customer service was absolutely terrible. I was literally told to leave and come back, like I had nothing else to do that day but work around their time‍. I think if it's that out of control there then it needs to be appointment only to solve the problem and then there wouldn't be any poor service. Sorry I can't say anything about the care quality because I didn't go back, I will be back to update that later because I do have to go get the X-ray done soon.

I have had MRI of arm, MRI OF R&l knee as well as DEXA bone study. Everything went well, staff was…read morekind & professional...the only major glitch is drs office (Birmingham) never received report. Otherwise, perfect!

If you need medical care this is the place to go. Madison Hospital is a mid-size, but growing,…read morehospital. This place is so clean that you can eat off the floor. The employees are first class too. I had to have an ultrasound for a follow-up to a procedure back in September and I was able to pick my appointment time and was in and out in no-time. Try that at a large hospital. Easy Peasy!

I had a 6:45 appointment to have a ct scan on one leg and a mri on the other leg my appointment was…read morescheduled this early for a reason and reciptsanist told me the girl girl doing mri was gonna be an hour late .. what I have read from other reviews this was not the first time and I will be filing a complaint so you might want to consider somewhere else for for scans to be done ... I definitely won't be back ever!

I had a 6:45 appointment this morning. At 7:10, the receptionist told me that the tech just called…read morein and said she just woke up. It takes me 40 minutes to get there, so not only was it a waste of my time and gas, but I had prepared myself emotionally. If I had missed my appointment, they would have still charged me...needless to say, I will tell everyone to go somewhere else.

would like results sooner, but thankfully it was nothing to worry about!did like the explanations…read moreupon review!

I had to have a CT scan and was referred to this Outpatient Diagnostic Center. I have been here in…read morethe past and have had great service. The inside has been remodeled and is clean. I like that the employees are very nice and appointments are kept on time. I recommend coming here for your diagnostic needs.

The reason I am giving ODC 2 stars is because when I made the appointment I asked the business…read moreoffice how much it was going to cost. They told me $180.00. I paid the amount at the time of the imaging. A few weeks later I get a bill for an additional $863. I made the decision to get the imaging based on the estimate provided me. It was not even in the ball-park. The imaging provided was fine.

Crestwood Imaging & Diagnostic Center:…read more My experiences at Crestwood Imaging & Diagnostic Center have been nothing short of a nightmare. During my first visit, I arrived promptly at 6:45AM for a fasting lab blood draw and I was the third person in line. At 6:45 AM, while standing outside with two ladies I noticed the doors were cracked so I opened it and we walked inside. An Asian woman in scrubs rudely barked at us that they were not open yet. I told her we would step back outside. It was cold outside and drizzling rain so I was frustrated but hoped the visit would improve. However, it only got worse. They failed to draw all the required blood per my doctor's orders, which I only discovered during my follow-up doctor's appointment. I had to return a week later for a redraw due to their incompetence. My second visit was just as disappointing. I arrived at 6:45 AM and was the first one checked in, yet the technician was late for work. I was finally called back around 7:45 or 8 AM. Today, 10/16/25, for my third visit, I arrived at 6:45 AM again. After checking in, I waited until 7:45 AM, only to hear that the technician hadn't shown up and there was no estimated time of arrival. I will NEVER return to Crestwood for lab work. I will go to the Huntsville Medical Mall, where they offer appointments and better service. Do yourself a favor and avoid this place! BTW, it will not allow 0 stars

I arrived for testing and was told to take a seat. After 2 hours I asked what the hold up was and…read morewas given an excuse that 'the computers were down. They could have informed everyone immediately and given us the choice of going elsewhere or returning another day.

I was sick. You know the kind of sick that only happens on Saturday when your PCP…read moreis closed for two more days. Sick-sick - the kind that you just know shouldn't wait until Monday. I had an incessant cough - so bad that I was having trouble catching my breath. (Why I didn't tear my husband away from his football game and take me is still a mystery.) I hadn't been to urgent care since the middle of Covid. I figured I might as well go back to the last place I had been. They were close and in the past, quick. I got there to find them closed with a homeless person passed out in front of their entrance. Now where to go? I've had more than my share of lousy service at AFC so I continued to look. I saw Approxie care on the list of sites. I was a good 10 miles away but I at least knew where it was - I had received a (drive-thru ) Covid test there. I arrived to find one other family in the waiting area. I grabbed a mask, quickly checked in and sat in the corner to distance from the others. Check in was easy, you know the drill - hand over your cards, fill in the papers on the clipboard and have a seat. No different from most any medical encounter. I waited no more than 10 minutes when I was escorted into the exam room. A young girl - high school young - took my vitals, asked me about what was going on and swabbed me for Covid and the flu - pretty routine. In the back of my mind I wondered how a teenager was qualified to work there but she told me it was her third year in the medical program at Bob Jones. Later when I thought about it, I was impressed that Approxie was actively supporting our young people in their career paths. Dr Shah soon came in, listened to my chest - he didn't need to ask me to cough. I'm sure had heard me through the walls. He asked a few questions, listened to my chest and diagnosed me. Apparently my symptoms were textbook for walking pneumonia. It was just a gut feeling, but Dr Shah's bedside manner immediately made me trust him. He did do a chest xray to reassure me as bronchitis and I are no stranger. He prescribed a breathing treatment and antibiotics and sent me home with the standard rest and hydrate and like that, less than an hour after I entered the building, I was driving home. The only issue that I had was that Dr Shah told me to do the breathing treatment twice a day but my orders and prescription both said once a day. By the time I called the office to confirm, they were closed. The medicine had me feeling better in a couple of days though 3 weeks later I still have a cough. Approxie definitely isn't the most convenient place to my home but if and when I or a family member needs urgent care, this is the place we are coming too. I really can't say enough about the care I received.

Their motto "We care when it matters most" needs to be changed to "We care only if you have money"…read more My 22 year old daughter walks in with a chest wound and a fever and because she has a balance, we didn't know about, they refused to see her. This place puts money above everything. They dont give a crap about you unless you can pay.